Automated banking machine that operates responsive to data bearing records

ABSTRACT

A banking system controlled responsive to data bearing records includes a card reader that can read identifying data from user cards. The system can authorize operation of an automated banking machine responsive to the read data. The system can provide an electronic transaction receipt to the machine user. A bank computer is operable to submit the receipt to a system address of record with the bank. The address can correspond to an e-mail address, phone number, or other address associated with an account involved in the transaction. The receipt can also include an image associated with the transaction. The system can also operate to image a check deposited at the machine, and then electronically send the image to the check maker, the payee, and/or a clearinghouse.

CROSS REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. application Ser. No.13/068,068 filed May 2, 2011, which is a continuation of U.S.application Ser. No. 12/072,988 filed Feb. 29, 2008, now U.S. Pat. No.8,172,130, which is a divisional of U.S. application Ser. No. 10/430,123filed May 5, 2003, now abandoned, which claims the benefit ofProvisional Applications 60/423,756 filed Nov. 5, 2002 and 60/378,705filed May 7, 2002. Each of the foregoing applications is hereinincorporated by reference as if fully rewritten in its entirety.

TECHNICAL FIELD

This invention pertains to banking systems controlled by data bearingrecords, classified in U.S. Class 235, Subclass 379. In exemplaryembodiments, a method includes operating an automated banking machineutilizing information read from a user card by a particular card readerdevice in carrying out transactions through operation of the machine.

BACKGROUND ART

Automated banking machines may be used to conduct banking transactions.There exists a need for improved banking machines.

OBJECTS OF EXEMPLARY EMBODIMENTS

It is an object of an exemplary form of the present embodiment toprovide an automated banking machine operated responsive to dataincluded on user cards.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that may be operated throughconnection to a wide area network.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine and system that provides a userwith a familiar interface and transaction options of their homeinstitution at machines operated by foreign institutions.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that communicates using mark uplanguage documents and TCP/IP messages.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that enables the connection of thebanking machine to a user's home institution through mark up languagedocuments and TCP/IP messages generated responsive to indicia on a cardinput by a user.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine and system that accomplishestransactions over a wide area network while maintaining a high level ofsecurity.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine and system that controls connectionof the banking machine to foreign addresses through a proxy server.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that limits the operation ofdevices in the machine through a local device server.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine and system that is operable throughconnection to the Internet.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that may be used to provide a userwith more types of messages including messages targeted to particularusers.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine which is capable of providing userswith a wider variety of printed documents.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine which provides additional optionsfor identifying authorized users.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine that can be used in connection withexisting transaction systems while providing enhanced functionality.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine which provides enhanced diagnosticand service capabilities.

It is a further object of an exemplary form of the present embodiment toprovide an automated banking machine which performs transactions at arapid pace.

It is a further object of exemplary forms of the present embodiment toprovide improved systems in which automated banking machines are used.

It is a further object of exemplary forms of the present embodiment toprovide improved methods of operation for automated banking machines andsystems.

It is a further object of exemplary forms of the present embodiment toprovide an electronic transaction receipt or other electronic messagesto a user of an automated banking machine.

Further objects of exemplary forms of the present embodiment will bemade apparent in the following Detailed Description of ExemplaryEmbodiments and the appended Claims.

The foregoing objects are accomplished in an exemplary embodiment by anautomated banking machine that includes output devices such as a displayscreen, and input devices such as a touch screen and/or a keyboard. Thebanking machine further includes devices such as a dispenser mechanismfor sheets of currency, a printer mechanism, a card reader/writer, adepository mechanism and other transaction function devices that areused by the machine in carrying out banking transactions.

The banking machine is in operative connection with at least onecomputer. The computer includes at least one processor and is inoperative connection with the output devices and the input devices, aswell as with the sheet dispenser mechanism, card reader and otherphysical transaction function devices in the banking machine. Thecomputer includes software programs that are executable therein. Thesoftware includes a document handling portion for handling HTML or otherdocuments. The document handling portion operates to send and receiveHTML documents and HTTP messages. The HTML document handling portion ispreferably in operative connection with the output device to displayscreens including hypertext link indicators. The document handlingportion is also preferably in operative connection with the input devicewhich enables user selection and the generation of response messagesfrom the computer. The document handling portion may operate inconnection with a JAVA or .Net software environment and may have thecapability of executing instructions in JAVA, VB script or otherscripting language transmitted with documents.

The software in the computer of the exemplary embodiment furtherpreferably includes a device application portion. The device applicationportion includes software that is operative to control the sheetdispenser and other devices. In the exemplary form of the invention thedevice application portion includes a plurality of JAVA applets or .Netobjects for operating devices in the machine.

The computer in the exemplary automated banking machine further includesa device interfacing software portion. The device interfacing softwareportion operates to receive messages from the device application portionand to cause the devices to operate through appropriate hardwareinterfaces. In one exemplary form of the automated banking machine, thedocument handling portion, device application portion and deviceinterfacing software portion each reside on the same computer andcommunicate at different IP ports.

The automated banking machine of one exemplary configurationcommunicates using TCP/IP messages in an intranet which includes aplurality of such machines. The intranet is in turn connected to atleast one computer which is operated by a home institution. The homeinstitution is the entity that operates the banking machines.

The computer of the home institution preferably includes a home HTTPserver, a proxy server and a device server. The proxy servercommunicates through the intranet with the document handling portion ofthe software in each of the banking machines. The proxy server is alsoconnectable to a wide area network, such as the Internet, to whichforeign servers are connected. The device server is operative to passmessages between the device application portion and the deviceinterfacing software portion of the banking machines. The device servermay include monitor software which monitors and selectively limits theuse and operation of the devices in the banking machine. This provides alevel of security.

The automated banking machine and system of an exemplary embodiment isoperative to place a user in connection with the institution where theyhave their accounts. This can be either the home institution thatoperates the banking machine where the user is present, or a foreigninstitution which is connected to the wide area network. To operate thebanking machine a user provides inputs which correspond to an address,such as a URL address, through an address input device. The documenthandling portion operates to cause the banking machine to be connectedto the server corresponding to that address. This may be accomplished inan exemplary embodiment by the user having indicia representative of theaddress on a card that is read by a card reader in the banking machine,or other input device which identifies the user or an institution orentity with which the user has accounts.

The document handling portion is responsive to the address on the cardor other input data to connect through the proxy server to the user'sinstitution. If the user's home institution address corresponds to thehome server, the banking machine operates responsive to messages fromthe home server. If however the user's input address corresponds to anaddress of a foreign server, the proxy server is operative tocommunicate through the wide area network with the foreign server at thecustomer's home institution. If the customer causes the machine toconnect a server operated by a foreign institution, the documents sentfrom the foreign institution correspond to those normally provided bythe foreign institution. As a result the customer is familiar with theinterface produced by these documents and will be able to more readilyoperate the banking machine.

The foreign server or home server operates the banking machine bysending documents that include instructions which enable operation ofthe devices in the banking machine. The instructions are transmittedfrom the document handling portion to the device application portion ofthe software, which operates the devices in response to theinstructions. The instructions from the device application portion tothe devices in the automated banking machine are passed through thedevice server of the home institution. This helps to maintain security.In addition, the proxy server may include screening software whichlimits the foreign servers which may connect to and operate the bankingmachine. This is referred to as a “fire wall.”

The automated banking machine and system of an exemplary embodiment isalso operative to provide electronic evidence relating to thetransaction to a customer of the machine.

Some embodiments also provide enhanced user interfaces and for theprinting of a wide variety of documents with the banking machine. Someexemplary embodiments also enable achieving enhanced functionality whileutilizing existing transaction networks and automated transactionmachines.

BRIEF DESCRIPTION OF DRAWINGS

FIG. 1 is a schematic view of a network configuration including anexemplary embodiment of the automated banking machine apparatus andsystem.

FIG. 2 is a schematic view of the exemplary embodiment of an automatedbanking machine.

FIGS. 3 through 24 show schematic views of the automated bankingmachine, an intranet connecting the banking machine to a computer systemof a home bank and a wide area network connecting the computer system ofthe home bank to a foreign bank.

FIGS. 3 through 18 schematically represent steps in a transactioncarried out at the banking machine with the computer system of the homebank.

FIGS. 19 through 24 schematically represent steps in a transactioncarried out at the banking machine with the computer system of theforeign bank.

FIG. 25 is a schematic view of a network configuration including analternative embodiment of the automated banking machine.

FIG. 26 is a schematic view of frames in the HTML document handlingportion of the alternative embodiment of the automated banking machineshown in FIG. 25.

FIG. 27 is a schematic view of a customer interface of an automatedbanking machine and the function keys and keypad keys included in theinterface.

FIGS. 28-30 schematically represent exemplary steps in convertingfunction key and keypad key inputs to keyboard stream and mouse streaminputs.

FIG. 31 schematically represents exemplary steps in printing documentswith the automated banking machine.

FIG. 32 is a screen output representing combined outputs from fivebrowsers operated in an automated banking machine.

FIG. 33 is a screen output representing outputs from three browsersoperating in an automated banking machine.

FIG. 34 is a screen output representing outputs from nine browsersoperating in an automated banking machine.

FIG. 35 is a screen output representing outputs from two browsersoperating in an automated banking machine.

FIG. 36 is a screen output representing a visual programming environmentfor creating terminal directors.

FIG. 37 is a portion of the visual workspace representing event tomethod connections and parameter connections between ATM objects.

FIG. 38 is a screen output representing a window for creating, viewingor modifying an event to method connection.

FIG. 39 is a chart representative of ATM objects and associated visualicons.

FIGS. 40-53 schematically represent exemplary ATM objects withassociated methods, events and properties.

FIG. 54 schematically represents the interaction between a consumer, aterminal director, a database, a host, and a plurality of ATM devices.

FIG. 55 is a schematic view representative of the interaction betweenthe customer profile object and a plurality of data stores.

FIG. 56 is a schematic view representative of an exemplary ATM thatenables ATM objects to determine the capabilities of devices and tospecify rules for using fallback devices when an original device becomesinoperative.

FIG. 57 is a schematic view representative of an alternative embodimentof an ATM that includes a modified J/XFS kernel for enabling ATM objectsto determine the capabilities of devices and to specify rules for usingfallback devices.

FIG. 58 is a schematic view representative of an alternative embodimentof an ATM that includes an enhanced ODS Layer for enabling ATM objectsto determine the capabilities of devices and to specify rules for usingfallback devices.

FIG. 59 is a schematic view representative of an alternative embodimentof an ATM that includes an ODS layer for providing an interface betweena modified J/XFS kernel and a WOSA/XFS Manager.

FIG. 60 is a schematic view representative of a cash withdrawal at anautomated banking machine and providing a remote electronic transactionreceipt.

FIG. 61 is a schematic view representative of a cash deposit at anautomated banking machine providing a remote electronic transactionreceipt.

FIG. 62 is a schematic view representative of a check deposit at anautomated banking machine and with plural messages reflecting thetransaction.

FIGS. 63-64 schematically represent exemplary steps in a cash withdrawalwith an automated banking machine having remote electronic transactionreceipt capability.

FIGS. 65-68 schematically represent the process of sending a textmessage from an ATM.

DETAILED DESCRIPTION OF EXEMPLARY EMBODIMENTS

Referring now to the drawings and particularly to FIG. 1, there is showntherein a network configuration schematically indicated 10, whichincludes an exemplary automated banking machine apparatus and system.Network 10 includes a plurality of automated banking machines 12 whichin the exemplary system are automated teller machines (ATMs). ATMs 12are connected to a computer system of a home bank schematicallyindicated 14. Home bank computer system 14 is the computer system thatis operated by the bank or other institution which has primaryresponsibility for the ATMs 12. Home bank computer system 14 isconnected to the ATMs 12 through an intranet 16. Intranet 16 ispreferably a local or proprietary network that provides communicationbetween the computer system 14 and the banking machines 12 usingmessages in the transmission control protocol/internet protocol(“TCP/IP”) format.

The messages that are communicated through the intranet 16 in theexemplary embodiment are preferably TCP/IP messages and hypertext markup language (“HTML”) documents. In one exemplary embodiment of theinvention the HTML documents sent through intranet 16 include embeddedobject oriented programming instructions, in the JAVA® format which hasbeen developed by Sun Microsystems or an application designed to operateaccording to Microsoft's .Net platform. The messages sent throughintranet 16 may be sent in an encrypted or unencrypted form depending onthe nature of the system and the security needs of the home bank.

It should be understood that embodiments of the invention may processother forms of documents which include tags or instructions therein. Forexample a form of “extended” HTML (“XML”) has been developed which maybe used in embodiments of the invention. For purposes of the inventionall such forms of languages and variants which include documents, whichdocuments include instructions therein shall be referred to as mark uplanguage documents Likewise, while JAVA® is used in the describedembodiment, other programming languages may be used. For example, .Netor Active-X™ developed by Microsoft Corporation or other languages maybe used in other embodiments. Further it should be understood that theinstructions included in documents may be operative to cause a computerto access other documents, records or files at other addresses to obtaina program to carry out an operation.

Home bank computer system 14 is also connectable as shown to a wide areanetwork 18. In some embodiments of the invention the wide area network18 is the Internet. In other embodiments of the invention, other widearea networks may be used. The wide area network preferably communicatesmessages in TCP/IP between numerous computer systems connected to thewide area network. These foreign computer systems are schematicallyrepresented by servers 20, 22, 24, 26 and 28. It should be understoodthat servers 20 through 28 may be operated by or connected to otherfinancial institutions throughout the world. Servers 20 through 28preferably operate by communicating mark up language documents and otherHTTP messages.

FIG. 2 shows a schematic view of the ATM 12 used in connection with oneexemplary embodiment. ATM 12 includes a touch screen 30. Touch screen 30includes a display screen which serves as an output device forcommunication with a user of the machine. Touch screen 30, because it isa touch screen, also serves as an input device for receiving inputinstructions from a user. Touch screen 30 is connected through aninterface 32 to at least one computer 34 which is preferably housedwithin the machine. Alternative embodiments may include other typesand/or additional output devices such as audio speakers.

Computer 34 is also in connection with a plurality of transactionfunction devices 36 which are included in ATM 12. Devices 36 include forexample, a reader such as a card reader/writer mechanism 38 and akeyboard 40. Devices 36 further include a sheet dispenser mechanism 42which is operative to dispense sheets, which in some embodiments arecurrency or bank notes. Devices 36 also include a depository 44 foraccepting deposits into a secure location in the machine. Deposits insome embodiments may include sheets such as notes and checks, and/oritems of value housed in containers such as deposit envelopes. A receiptprinter 46 for providing transaction receipts to customers is alsoincluded among devices 36. A journal printer 48 is also included amongthe devices for keeping a hard copy record of transaction information.In other embodiments other or additional transaction function deviceswhich carry out other transaction functions may be used. Otherembodiments may include fewer transaction function devices. It should befurther understood that while the described embodiment is an automatedbanking machine, the principles may be employed in many types oftransaction machines that do not necessarily carry out bankingtransactions.

Each of the devices is operatively connected to an internal control bus50 within the banking machine 12. The control bus 50 outputs theinternal messages to the particular devices. Each device has anappropriate hardware interface which enables the particular device tooperate to carry out its respective function in response to the messagestransmitted to it on control bus 50. Card reader/writer 38 has ahardware interface schematically shown as 52. Hardware interfaces 54,56, 58, 60 and 62 are respectively operative to connect keyboard 40,sheet dispenser mechanism 42, depository mechanism 44, receipt printermechanism 46 and journal printer mechanism 48 to the control bus 50.

Computer 34 has several software programs that are executable therein.In the exemplary embodiment these software programs include a deviceinterfacing software portion generally indicated 64. Device interfacingsoftware portion 64 preferably includes a software device interface 66that causes the computer to communicate electronic messages through thecontrol bus 50. The device interface software portion 64 also preferablyincludes a device manager 68. The device manager is preferably operativeto manage the various devices 36 and to control their various states soas to be assured that they properly operate in sequence. The devicemanager is also preferably operative to communicate with software deviceobjects so as to enable operation of the devices responsive to at leastone object-oriented program 70. Device interfacing software portion 64also includes the object oriented program portion 70, which in oneexemplary embodiment is an application written in the JAVA language.Program 70 works in conjunction with the device manager to receivemessages which cause the devices to operate, and to transmit deviceoperation messages indicative of a manner in which devices are operatingand/or are receiving input data.

The device interfacing software portion 64 in the described embodimentoperates on computer 34 and communicates through a physical TCP/IPconnection 72 with the intranet 16. The physical connection may beanalog dial-up, serial port, ISDN connection or other suitableconnection. In the configuration of the system as shown, deviceinterfacing software portion 64 communicates at the IP address ofcomputer 34 and at an IP port or socket indicated 74 that is differentfrom the other software applications. In other embodiments deviceinterfacing software portion 64 may operate in a different computer thanthe other software applications.

It should further be understood that although in the exemplaryembodiment the device interfacing portion 64 is software, in otherembodiments of the invention all or portions of the instruction stepsexecuted by software portion 64 may be resident in firmware or in otherprogram media in connection with one or more computers, which areoperative to communicate with devices 36. For purposes of the inventionall such forms of executable instructions shall be referred to assoftware.

Other software also operates in computer 34. Computer 34 includes atleast one processor in operative connection with at least one datastore. This software includes document handling software which includesa browser, schematically indicated 76. In one exemplary embodiment thedocument handling software includes a Netscape Navigator® browserprovided by Netscape Communications. However in other embodiments otherdocument handling and communicating software and browser software, suchas Hot JAVA® by Sun Microsystems or Internet Explorer™ from Microsoft,may be used. Browsers used in embodiments may be operative to processdocuments and cause a computer to produce outputs that can be used toproduce visible outputs on a screen, as well as other types of signalsor messages. In the exemplary embodiment browser 76 communicates incomputer 34 at an IP port indicated by 78.

Browser 76 is in operative connection with JAVA environment software 80which enables computer 34 to run JAVA language programs. JAVA languageprograms have the advantage that they may operate the same on a varietyof hardware platforms without modification. This “write once\runanywhere” capability makes the JAVA environment well-suited for thedescribed embodiment of the invention. However, other embodiments mayuse different types of software programs.

The JAVA environment software 80 enables computer 34 to executeinstructions in JAVA script, schematically indicated 82. Theinstructions that are executed by the computer in JAVA script arepreferably embedded JAVA script commands that are included in HTMLdocuments which are received through the browser 76. In this exemplaryembodiment the browser 76 in connection with the JAVA environmentsoftware 80 which executes instructions in the embedded JAVA script 82,serve as an HTML document handling software portion for transmitting andreceiving HTML documents and TCP/IP messages through the IP portindicated by 78. In other embodiments other browsers and/or software maybe used for handling HTML documents.

Computer 34 also has software executable therein having a deviceapplication portion 84. The device application portion 84 containsexecutable instructions related to operation of the devices 36. In theexemplary embodiment, the device application portion includes aplurality of JAVA applets. In the described embodiment the applets arealso preferably programs operable to control and keep track of thestatus of the devices with which they are associated. Certain appletsare also preferably operable to configure the browser to communicatemessages. Certain applets manage security and authenticate entities thatuse the ATM.

In the described embodiment, JAVA applets are associated with functionssuch as enabling the card reader mechanism, notifying the browser when auser's card data has been entered, operating the receipt printermechanism, operating the journal printer mechanism, enabling thecustomer keyboard and receiving data input through the keyboard,operating the sheet dispenser mechanism, operating the depository,navigating to document addresses, timing device functions, verifyingdigital signatures, handling encryption of messages, controlling the mixof bills dispensed from multiple sheet dispenser mechanisms, calculatingforeign exchange, and ending a transaction and instructing the browserto return to communication with the home server. Of course in otherembodiments, other applets may be used to control devices and use datato carry out various desired functions with the machine. The deviceapplication portion 84 communicates in the computer 34 at an IP portindicated 86.

In the described embodiment, the device application portion 84 of thesoftware does not communicate its messages directly to the deviceinterfacing software portion 64. As later explained, this is oneapproach to providing heightened security. However it should beunderstood that embodiments may provide for the device applicationportion 84 to directly communicate device operation messages to thedevice program 70. This may be done either internally using TCP/IP, bydelivery of messages in a conventional manner through a queueestablished in the operating system of the computer that is associatedwith the software that interfaces with the devices, or by direct call tothis software.

From the foregoing discussion it will also be appreciated that certainapplets in the device application 84 may correspond to devices which arenot present in all automated teller machines. For example an automatedteller machine that operates only as a cash dispenser does not include adepository mechanism like depository 44. To accommodate the situationwhere a user requests a transaction that is not physically possible withthe ATM 12, the device interfacing software portion 64 may be programmedto provide an appropriate response message to indicate that the functionis not available.

Alternatively, the device interfacing software portion may include afunction which checks for the presence or absence of each type ofphysical device within the ATM. Information indicative of the devicespresent in the ATM may be included as part of the messages generated bythe ATM. For example, information indicative of the devices which areoperative in the ATM may be included as a portion or several parts ofthe URL addresses to which messages are directed by the ATM. In thisway, the URL in the server to which the ATM connects may be configuredfor providing only documents which correspond to the types oftransactions that the ATM is capable of performing. As a result thebrowser avoids displaying documents which include references totransaction types that the machine is not capable of performing. Thusfor example, a machine may avoid producing a display in response to adocument which includes a reference to a deposit transaction if themachine does not include a depository.

Alternatively the machine may include in memory, data representative ofthe functional devices included in the machine. This may include forexample data representative of a plurality of devices in the machine andthe configurations of such devices, or alternatively, a designator suchas a machine number sufficient to identify the capabilities of themachine. The device data indicative of the functional devices in themachine is communicated to a server and the server is operative todeliver the appropriate documents for the devices present in themachine. This may be done based on the data corresponding to the devicedata from the machine or may be resolved from a memory which holds datarepresentative of the functional devices in a machine associated with aparticular designator. Documents selectively delivered by the server tothe browser of the machine will include the appropriate references tothe functional devices present in the machine. In alternativeembodiments messages from the machine may indicate the type oftransaction being requested or other information which corresponds todevices or transaction capabilities available at the particular machinewhere a transaction is requested by a customer. Documents accessed maybe static documents or may be generated at run time from sub-documentsor other data, to provide the appropriate outputs and instructions tothe output devices of the transaction machine.

FIG. 3 shows the ATM 12 in communication through the intranet 16 withthe home bank computer system 14. Computer system 14 includes a proxyserver 88. System 14 further includes a home HTTP server 90. Computersystem 14 further includes a device server 92. The proxy server, homeHTTP server and device server may be included in a single computer asshown, or in other embodiments may be separate computers. Additionalservers may be operative in other embodiments.

The home HTTP server 90 is preferably in communication with a data storeand is in electronic communication with a back office computer system,schematically indicated 94. Back office computer system 94 is operativeto keep track of debiting or crediting customers' accounts when theyconduct transactions at the automated banking machines. In addition backoffice 94 is also preferably operative to track transactions forpurposes of accomplishing settlements with other institutions who areparticipants in the system and whose customers conduct transactions atthe ATMs 12.

As later explained, proxy server 88 is also operative in the describedembodiment to communicate through the wide area network 18 with foreignservers such as foreign server 96. Foreign server 96 is an example of aserver operated by an institution or entity other than the institutionwhich operates computer system 14. It should be understood that whileforeign server 96 is indicated as operated by a “foreign” institution,this is not necessarily indicative that the institution is located inanother country from the institution that operates computer system 14.However, it is possible that foreign server 96 could be located in sucha foreign country, including a country in which the language spoken isdifferent from that generally used in the country where ATM 12 islocated.

The conduct of transactions using the ATM 12 is now explained withreference to FIGS. 3-24. It should be understood that the followingdescribed transaction flows are merely examples of the operation of theapparatus and system, and the apparatus and system may be configured andoperated in numerous ways to carry out transactions.

At the start of an exemplary transaction, as schematically representedin FIG. 3, the browser 76 communicates through the intranet 16 with theproxy server 88. The communication is established preferably in a mannerso that HTML documents intended to attract customers to the ATM 12 areprocessed and produce outputs displayed on the touch screen 30. This isreferred to as the “attract mode.” These HTML documents which areprocessed in the browser to produce the outputs in the form of screenson the touch screen 30 (and/or outputs through other output devicesincluded in the machine) may originate from home HTTP server 90 which isoperative to deliver the HTML documents to the proxy server. The homeHTTP server sends the messages addressed to the IP port associated withbrowser 76, so as to cause their display at the proper ATM machine. Itshould be understood that while in this example, home server 90 isdescribed as communicating with the ATMs through the proxy server 88,the server 90 may in other systems encompassed by the inventioncommunicate directly with the ATMs.

An advantage of the system is that home HTTP server 90 may deliverdocuments selectively to the ATMs 12 connected to the intranet 16. Thesedocuments may include messages or material tailored to the particularlocation in which an ATM 12 is located. Examples of particularlytailored screens may include bilingual messages in certain neighborhoodsor information concerning currency exchange at various ports of entry.The material or messages could include advertising for various productsor services or other material targeted to particular machine locations.The JAVA applets and JAVA script are loaded from a central locationproviding selective software distribution in the ATMs which may also beused to tailor the ATM to its environment by causing it to accessdocuments which include material intended to be useful in that location,and which is not provided in documents delivered to at least some othermachines in the system.

Systems of the present invention may be configured to have selectedmachines access HTML documents at different addresses, so that theparticular documents accessed include the material targeted to users ofthe particular machine. Alternatively, a machine may communicate machinedata indicative of its identity and/or location to a server. From themachine data, and data stored in a data store in connection with theserver, the server may operate to deliver the documents including thetargeted material. This may be accomplished by assembling subdocuments,or otherwise, to generate the documents that will be delivered to thebrowser of the particular machine. In addition it should be understoodthat while in the embodiment shown the HTML documents are accessedthrough a server of an institution associated with the machine, thedocuments used for the attract mode may be accessed from other serversoperated by other entities.

The touch screen 30 in this exemplary transaction sequence displays ascreen which includes an icon which indicates in one or more languagesthat to commence a transaction a user should touch the screen. If a usertouches the screen in the area of the icon an input signal is generated.The input signal or HTTP message is transmitted through the browser 76to the home address of the home HTTP server 90 to which the ATM 12 iscurrently in communication. The message generated back to the home HTTPserver is represented by the arrows directed from the browser 76 to theintranet 16, from the intranet 16 to the proxy server 88, and from theproxy server to the HTTP server 90 in FIG. 3.

In response to the home HTTP server 90 receiving the message indicatingthat a customer has touched the icon on the screen, the home server isoperative responsive to the address accessed to send a message throughthe proxy server 88 (or in other embodiments directly) to the browser76. This message preferably includes an HTML document which whenprocessed through the browser produces a screen instructing the customerto insert their card into the card reader mechanism 38. The HTMLdocument flow which is represented graphically in FIG. 4, preferablyalso includes embedded JAVA script or other instructions which operatein the JAVA environment to communicate a message to the JAVA appletresponsible for enabling the card reader in the device applicationportion 84. In one exemplary embodiment the instructions provide apointer or tag to the applet which executes responsive to receipt of thedocument instructions. Of course in other embodiments other software andapproaches may be used.

As schematically represented in FIG. 5, in response to the embedded JAVAscript activating the JAVA applet associated with the enable card readerfunction, the JAVA applet in the device application portion 84communicates with the device server 92. The device server 92 includes adevice server program 98 which in the exemplary embodiment is a JAVAprogram that enables communication with the JAVA applets and the deviceserver application 100. The device server 92 further preferably includesa monitor software application 102 which is operative to monitor deviceoperation instructions. The monitor software minimizes the risk of fraudor abuse in a manner later explained.

Returning to the sample transaction, as represented in FIG. 5, inresponse to receiving the enable card reader message from the deviceapplication portion 84, the device server 92 is operative to generate amessage through the intranet 16 to the device interfacing softwareportion 64 of the ATM 12. This message which comprises an HTTP recordincluding instructions for operating the card reader, is directed to theIP port indicated 74 where the device interfacing software portion 64communicates. In response to receiving this message, the softwareportion 64 is operative to send a message or messages on the control bus50 which enables card reader mechanism 38.

Continuing with the exemplary transaction, as represented in FIG. 6, theinput of the card by the customer to the card reader 38 is operative tocause the card data to be read and the device interfacing programportion 64 to send a message to the device server 92 indicating the carddata has been read. This message is transmitted by the device serverthrough the intranet 16 to the device application portion 84. The deviceapplication portion then sends a message to the device server requestingthe card data. The device server 92 transmits a message withinstructions to deliver the card data from the device interfacingsoftware portion 64 which responds with a message sending the card datathrough the intranet to the device server. The device server, if thereis no basis for stopping the transaction, transmits an HTTP recordincluding card data back through the intranet 16 to the deviceapplication portion 84.

In one exemplary embodiment, the card input by a user or customerincludes indicia which corresponds to an address associated with theuser in the network. In such an embodiment the indicia corresponds to auniform resource locator (“URL”) address which provides information onthe computer where the user information resides, as well as a directoryor subdirectory which includes the user information and the name of thedocument or resource that includes the user information. The URL addressmay be encoded on a customer's card. The address may be encoded on track3 of a magnetic stripe, in other locations within the magnetic stripedata or through encoding other readable indicia on the card.Alternatively, if the customer's card is a “smart” card which includessemiconductor storage thereon, the URL address associated with thecustomer may be included as part of the stored data on the integratedcircuit chip on the customer's card.

Alternatively, a URL could be derived from other data on the card byaccessing a database in which address data is correlated with other dataread from the card. For example, conventionally encoded magnetic stripecards include as part of the encoded account information identifyingindicia which indicates the institution or entity with which thecustomer's account is associated. For example, in the use of debit cardsthe card data includes a “bank identification number” (BIN). Exemplaryembodiments may include in operative connection with the computer, adata store which includes data corresponding to BIN number or otherentity data identifying associated network address data. The machine mayoperate to resolve a network address for the customer's “home”institution in response to the identifying data. The machine may use theresolved address information from the card data, access the serveroperated by the entity with which the user has an account relationship.As later explained, this feature can be used to present a customer withHTML documents or other type documents which provide interface screensand transaction flows from their familiar home institution or entity,even though the machine they are operating is not controlled by thatentity.

As can be appreciated from the following disclosure, the entity owningthe banking machine may be a totally independent entity from the entitywith which the customers have accounts. Nonetheless the customer isprovided with interface outputs which suggests that the machine is oneoperated by “their” particular bank or entity with whom they have anaccount relationship. The customer may be charged a transaction fee forthe convenience of using the banking machine. In exemplary embodiments,at least a portion of this fee will be shared between the customer'sinstitution and the entity operating the banking machine which providesthis capability.

The data necessary to derive the address for accessing documentsassociated with a customer could also be derived from inputs to readersor other input devices other than or in addition to card data, includingfor example biometric data which is input by a customer through abiometric reading device. Such biometric data may include for example,data corresponding to one or more fingerprints, data from the user'sappearance such as face or iris scan, inputs from a user's voice,including voice prints or spoken passwords, or combinations thereof.

For example and without limitation, data input by a customer such asthrough a card input to a card reader may correspond to or otherwise beuseable to determine an address for accessing an HTTP record, which maybe a file or document which includes information which can be used forverifying the identity of a user. This record could include datacorresponding to a PIN number. The information may include biometricdata corresponding to the authorized user of the card. The browser mayaccess the record and use the contents of the record such as data and/orinstructions to verify that the indicia corresponding to biometric datain the record corresponds to the biometric data of the user entering thecard. Alternatively, input data representative of appearance, voice,other features (or combinations thereof) or other input data, may beused to generate one or more addresses which correspond to a user, andthe content of the record at the accessed address used to verify thatthe user at the machine corresponds to the user associated with therecord. Numerous approaches within the scope of the invention may beused. The information in the record corresponding to a user may likewisebe used to authorize certain functional devices on the machine tooperate for the user while other devices may not. For example, a userwho is overdrawn may have information in the record accessed thatprevents them from actuating the cash dispenser, while users who are notoverdrawn may include information which enables such operation.Alternatively, the absence of information in a corresponding record mayenable operation, while the inclusion of information selectively limitsthe operation of devices.

Alternatively or in addition, in some embodiments the information whichis useable to determine the identity of the customer and/or theiraccounts may be usable by a computer in connection with the machine togenerate documents such as XML documents. Such documents may be used togenerate outputs from the machine presented to the customer. Suchdocuments may alternatively or additionally include informationcorresponding to one or more network addresses. Such network addressesmay be used to access documents appropriate for the particular customeror their transaction.

Returning to an exemplary transaction, the card data from a successfullyread card is delivered responsive to the programming of the deviceapplication portion 84 to a JAVA applet associated with notifying thatthe card data has been entered. In response, the JAVA applet operates togenerate JAVA script which configures the browser with the URL addresscorresponding to the data read from the card. The JAVA applet is alsopreferably operative to open a record schematically indicated 104concerning the transaction, which includes the user's network address,the time and other card data. This record in the exemplary embodimentmay be stored in memory as data in an object in software. The object ispreferably used to accumulate data as the transaction proceeds. The datastored in the transaction data object preferably includes data inputthrough input devices by the user as well as data representative ofoperations carried out by transaction function devices.

The record or transaction data object provides persistence through whatmay be several different transaction steps executed by the customer. Theability to use and share the data in a number of different operationsavoids the need to derive it or obtain it from a customer more than oncein the course of a user session involving a number of transaction steps.The use of a transaction data object enables applets to run largelyindependently, obtaining needed data from the transaction object. Thetransaction data object can be instantiated or accessed from variousdocuments. Its content can also be instantiated and used to populateforms presented in HTML documents. The record or data object may also beused to produce an appropriate record at the end of the transactionsession. This record may be stored, collected into a batch or deliveredto selected addresses in a local or wide area network.

In alternate embodiments the customer's card or other article presentedby the customer to the banking machine may include additional personaldata concerning the customer. Such personal data may include demographicand/or marketing preference data related to the customer. This personaldata may also be read by the card reader and stored in the transactiondata object or other suitable storage. Such data may be used by thesystem to make targeted marketing presentations and/or to present othermaterial specifically for the particular customer. The inclusion ofpersonal data on the customer's card enables the customer to exercisegreater control over their personal data that is made available to themachine and to third parties who make marketing presentations to thecustomer. Such an approach may be used as an alternative or as anadjunct to systems that utilize a central repository of customerpersonal information. The approach of allowing the customer to controlwhat information about them is made available to others may be moreacceptable to customers from a privacy protection standpoint.

As schematically represented in FIG. 7, in the exemplary transaction inresponse to the browser 76 receiving the URL network address data, thebrowser is operative to transmit a message through the intranet 16 tothe proxy server 88. For purposes of this example, the network addressassociated with the card data is that of a customer associated with thehome bank which operates system 14. As a result, the customer's addresswill cause the message to be directed from the proxy server 88 to thehome HTTP server 90 and to access the address corresponding thereto.Alternatively, in other systems the connection may be made directly withserver 90 without the intervening proxy server 88. As previouslydiscussed, the network address may also include portions indicative ofdata representative of the devices which are operative in the ATM.

In the exemplary transaction in response to receiving the message, homeHTTP server 90 finds the data corresponding to the customer's addressdata (or other data) in its associated memory and delivers to thebrowser at its IP port one or more HTML documents. These HTML documentsmay include a screen acknowledging the particular customer by name aswell as the name of the banking institution or other entity whichoperates the home bank computer system 14.

In addition, the HTML document preferably includes embedded JAVA scriptwhich has a digital signature or a means to obtain a digital signatureassociated with the home HTTP server 90. The script instruction includedin the document in certain embodiments causes the device applicationportion to access an HTTP address on a server, which in the describedembodiment is server 90. The HTTP address corresponds to an HTTP recordwhich includes at least one instruction and preferably includes aprogram such as a JAVA applet or Active-X file. The instruction is usedto operate the appropriate transaction function device. The HTTP recordpreferably includes data representative of a signature, such as adigital signature. This digital signature is received responsive to theJAVA script 82 and processed in the device application portion 84. AJAVA applet processes the digital signature to authenticate it, and ifit is an acceptable signature authorizes operation of the bankingmachine. In certain embodiments the applet may compare the signature tosignature data stored in memory for a predetermined relationship, suchas a match. Of course other approaches of verifying the authority ofservers, documents or instructions to operate the machine or particulardevices therein may be used in embodiments of the invention.

After the applet verifies that HTTP server 90 or other accessed HTTPrecord has sent a proper digital signature, or other authorization, thetransaction will be allowed to continue. If for some reason a properdigital signature has not been sent, the JAVA applet will stop thetransaction and return banking machine 12 back to the condition prior tothe start of the transaction by connecting the ATM to the addressassociated with the attract mode in home server 90. The use of signedinstructions may be used to assure that the various transaction functiondevices are only operated in response to appropriate messages. The useof signed instructions may be particularly appropriate for instructionsthat run the sheet dispenser or otherwise provide value to the user ofthe machine.

For purposes of this example it will be assumed that the digitalsignature received is a proper signature, in which case a message isreturned from the browser 76 to home server 90 indicating that thetransaction may proceed. As shown in FIG. 8, in this exemplarytransaction the HTTP home server 90 then operates to deliver at leastone HTML document to the browser 76. This document includes instructionswhich when processed produce a visible page or screen which instructsthe customer to enter their personal identification number or PIN. ThisHTML document preferably includes embedded JAVA instructions or otherinstructions which operate to cause the device application portion 84enable the keyboard 40 of the ATM so the machine may receive the PINnumber. Such a message is schematically shown in FIG. 8 with the JAVAscript 82 signaling the JAVA applet responsible for the keyboard that ithas been requested to enable the keyboard. In response the JAVA appletin the device application portion 84 sends a message through theintranet 16 to the device server 92. The device server 92 sends amessage through the intranet to the device interfacing software portion64 in the ATM. The instructions in this message cause the devicesoftware to enable keyboard 40. The JAVA applet responsible for enablingthe keyboard is also preferably operative to update the transactionrecord 104 to indicate that the PIN was requested.

As shown in FIG. 9, the PIN entered through the keyboard 40 istransmitted in a message from the device interfacing software portion 64to the device server 92. The device server 92 returns a message to theresponsible JAVA applet in the device application portion. The JAVAapplet then operates to send a message back through the HTML documenthandling portion and the browser 76 to the HTTP address of home server90. This message includes data representative of the PIN input by thecustomer. In some embodiments it is not desirable to display thecustomer's PIN on the screen. In such embodiments the keyboard appletmay be operative to display a default character on the screen such as a“*” symbol or other symbol in lieu of the PIN digits. Further as laterdiscussed it may be desirable to avoid transmission of PIN or other datathrough the browser, in which case PIN data may be handled as a separateHTTP message or in other manner to reduce the risk of detection.

The software operating in connection with HTTP server 90 is thenoperative to either verify the PIN itself or to verify the customer'sPIN number and account number by sending it to the back office 94 andwaiting for a response. Alternatively, customer PIN verification may becarried out in the ATM through an appropriate applet. This can be donein situations where data on a customer's card, such as an accountnumber, or portions thereof can be correlated to the customer's PINnumber through an algorithm. The embedded JAVA script in the HTMLmessages may include or point to an address to obtain the data and/orinstructions which the applet may use to perform this verificationfunction, including certain encryption key data. This may include userinformation in the HTML document or other record data that was accessedin response to the user's card data. The BIN number read from thecustomer's card may alternatively be used as an indicator of theapproach to be used in verifying PIN data. As shown schematically inFIG. 9, the transaction data object 104 is also appropriately updated bythe applet to indicate the entry of the customer's PIN.

In alternative embodiments the machine may include a biometric readerdevice or other reader type input device to accept data from a user. Theuser may input data through such a device which may be used in lieu of,or in addition to, PIN data to verify that the user is an authorizeduser. This may be done for example by comparing the user data input toinformation corresponding to the authorized user of the card included ina record or a document which has an HTTP address and is accessed by abrowser or by an HTTP client application through an HTTP server inresponse to card data. Alternatively input data may be used to generateaddresses for documents or records which are accessed by the browser orclient, and which records or documents contain information that is usedto verify the user's identity. For example, data concerning users may bestored in a data store in connection with an HTTP server, which deliversdata from a record responsive to the user data, which data is used toverify the user's identity.

It should be noted that the page or screen which requests the customerto enter their PIN is shown generated from the home HTTP server 90. Thisis preferably a screen that is associated with the particular URLaddress associated with the customer. This will be the interface of thecustomer's home bank and will be familiar to the customer.Alternatively, the customer address may access what may be essentiallythe customer's personal “home page” with the institution that operatescomputer system 14. As such, it is not only something the user isfamiliar with, but is ideally tailored to the user's particulartransaction needs.

Alternatively, the document(s) or record(s) which contain the customerdata may be used to generate the addresses for other documents. Theinformation may also be used by the computer to dynamically generate adocument for the particular customer in the particular circumstances.This approach may be useful to reduce the effort associated withdeveloping in advance a personal visual page or document for eachcustomer.

Approaches for accomplishing this may involve including various types orcategories of user information in the document(s) or record(s) thatpertain to a particular customer. This may include information such asgender, related persons, account types, permitted transactions, customerpreferences, customer interests, account balances, previous offersdeclined or accepted and other information. This customer informationcan be used by an appropriate applet among applets 86 to address and/orgenerate an appropriate document for the browser to access based on thecustomer “profile.” In addition, the profile applet may take intoconsideration the transaction devices present in the particular machine,information on which is stored in a data store in the machine orelsewhere in the system, as well as other factors such as the day of theweek and time of day based on a system clock. In this way the machinedetermines the appropriate document to access or generate for theparticular customer under the particular circumstances. As previouslydiscussed some personal data may be obtained from information encoded onthe customer's card.

The logic used in the profile applet may act to cause documents to bebuilt or accessed for the customer which include transaction optionsbased on the customer information, information about the terminal andother factors. The profile applet may operate to offer transactionoptions or information selectively based on the customer information.For example, the operator of the machine may offer incentives, premiums,additional transaction options or advertising information selectively tocustomers. Certain types of customers of the institution operating themachine may receive screen outputs with options that encourage them todo more business or different types of business with the institution.Likewise, customers that are identified as customers of foreigninstitutions may be provided with incentives to do business with theinstitution operating the machine.

The profile applet may operate to cause the computer to access otherdocuments in other servers, such as stock market data, and selectivelyprovide it to customers. It should be understood that the profile appletmay operate to determine an address or generate documents to produceinitial display screens of a transaction sequence. The profile appletmay also operate to provide information or access or produce documentswhich generate visual outputs to the customer at other points in atransaction or between transactions. This may further be used in systemsin which the operator of the machine is able to sell paid advertising tothird parties and then access the HTTP records such as HTML filescorresponding to those third parties' products or services. Suchaccessing may be done based on a periodic or other basis, but may bedone effectively by selecting the HTTP record to access in response tothe profile of the particular customer. As later described, advertisingdocuments may be accessed from advertising servers connected to thenetwork. Advertising materials may be delivered to customers from themachine at various times during transactions, such as between stepscontrolled by documents from the server operated by the customer'sinstitution. Advertising materials may be displayed when transactionfunction devices, such as a sheet dispenser are operated. The operatorof the machine and/or a system in which the machine is connected, mayalso require payment from advertisers for presenting the advertisingmaterials.

The continuation of the transaction flow from the point represented inFIG. 9 for this exemplary transaction by a customer of the institutionthat operates computer network 14, is schematically represented in FIG.10. The home HTTP server 90 is operative in response to the customerinputting the correct PIN to send HTML documents to the HTML documenthandling portion of the software in the computer which operates the ATM.These messages may include information and instructions used to generatescreens which prompt the customer to select a transaction. For purposesof this example, it will be assumed that the customer inputs at thetouch screen 30 a selection which corresponds to the dispense of cash,which is a common transaction at an automated banking machine.

The selection of the customer through the input device of the touchscreen is communicated back through the HTML document handling portionwhich communicates an HTTP message to the home HTTP server 90. Server 90then responds by sending another HTML document to the banking machinewhich prompts the customer to select an amount. Again the customer mayinput a selection on the touch screen which indicates the amount of cashrequested by the customer. This HTTP message passes through the HTMLdocument handling portion and the browser 76 to the home server 90.

In response to the receipt of amount data from the customer, the homeserver 90 is preferably operative to communicate electronically with theback office 94 to verify that the customer has the amount requested intheir account. This may be accomplished through a Common GatewayInterface (CGI) 106 which is in operative connection with the homeserver 90. For purposes of this transaction it will be assumed that theback office 94 indicates that the money is available in the customer'saccount and sends a message through the CGI 106 to the home server 90indicating that it may proceed.

As schematically represented in FIG. 11, the home server 90 thenoperates to send a document back to the HTML document handling portionin the ATM software. This message when processed by the browserpreferably will cause information to be displayed on the screen whichadvises the customer that the transaction is being processed. Inaddition the HTML document returned preferably includes JAVA scriptwhich includes embedded instructions which are executed and communicatedto a JAVA applet associated with the operation of the sheet dispensingmechanism 42.

The document returned from the home server 90 may include advertising orother information instead of or in addition to the customer message. Thedocument returned may also include an instruction which causes themachine to access or generate another document. These instructions mayinvoke methods in the profile applet which depend on the propertiesassociated with the customer, the machine, the current time and/or othercircumstances. This enables accessing documents that provide promotionalmessages such as advertising or other information to the customer whilethe customer is waiting for the sheet dispenser or other transactionfunction device in the machine to operate. It should be understood thatthese documents may be accessed from servers connected to the systemanywhere, including servers connected to the Internet. This makes itpossible to selectively present a wide range of materials to customers.It also enables operators of ATMs and other transaction machines topresent advertising to customers, on a broad basis, or targeted tocategories of customers or even targeted to individual customers on asegment of one basis. This could be advertising of the machine operatorsuch as a bank, or advertising pertaining to virtually any type of goodsor services. The advertising may also be selectively presented based onthe particular transaction device being operated, the amount of fundsinvolved or other parameters. The documents may also enable thepresentation of video and sound to the customer which may enhance theeffectiveness of promotions. Access to advertising documents may betracked and payments made to the customer's institution, the operator ofthe system and/or the owner of the machine, by the entity associatedwith the advertising materials presented to the customers.

In the exemplary embodiment, the message to the JAVA applet in thedevice application portion 84 of the software to enable operation of thesheet dispenser results in generation of a message to the device server92. The message to the device server 92 to dispense cash is preferablyanalyzed by the monitor software 102 to check to see if the message isappropriate. For example the monitor software 102 is preferablyoperative to assure that the amount of cash being requested does notexceed a preset amount. It can also optionally check to verify that theamount provided to this customer within a prior period has not exceededan amount. This may be done by the device server sending a message tothe back office which includes the card data or other data it haspreviously received from or resolved concerning this customer. Thismessage may pass through server 90 and its associated CGI, or otherconnection. Assuming that the dispense instruction is not prevented by amessage from the back office or the monitor software, the device server92 is operative to send a dispense message to the device interfacingsoftware portion 64 in the ATM. The software portion 64 is thereafteroperative responsive to the message to operate the sheet dispensingmechanism 42 to dispense the amount of cash requested by the customer.

The monitor software 102 preferably performs additional functions in thedevice server. For example, government regulations or good businesspractice may require limiting the size and amounts of deposits which maybe made into an ATM. This may be advisable to prevent “money laundering”or other suspicious activities. The monitor software preferably operatesto limit the amount of any single deposit to below a set limit. It mayfurther operate by communicating with the home bank back office system94 to prevent a series of deposits within a preset time from exceeding acertain limit. The monitor software may also work in connection with theproxy server to limit certain transactions that may be carried on at thebanking machine responsive to instructions from foreign servers as laterdiscussed.

It should be noted that in this exemplary embodiment, the JAVA appletwhich is operative to send the message which causes cash to bedispensed, works in connection with another applet which controls themix of bills dispensed to a customer. Many automated teller machineshave the ability to dispense two or more denominations of currencybills. It is desirable to control the mix of bills dispensed to acustomer to suit that which is available in the machine and to avoidrunning out of one denomination of bills before the other. The bill mixapplet is preferably operable to control the bill mix in accordance withthe desires of the institution operating the ATM machine as well as isin accordance with the ATM machine's capabilities. Alternatively, a JAVAapplet for controlling bill mix may reside in device program 70 indevice interfacing software portion 64.

As will be appreciated by those skilled in the art, the particular JAVAapplets and/or configuration data in the machine may be selectivelyloaded from the home server 90 at machine start up or at other times.Because the applets and configuration data may be selectively deliveredto particular machines, the machines may be tailored specifically to theparticular currency dispensing and other capabilities of the ATM. Forexample, the ATM may be configured so that certain applets or groups ofapplets must be present to enable the machine to operate. One approachto loading such data or programs is to provide address values in theterminal software to indicate where the needed instructions to acquirethe applets or data may be obtained. If the applets or groups of appletsare not already present in memory of the ATM terminal at start up, thesoftware is operative to access the system addresses for the documentswhich contain the required records or instructions which will cause themachine to load the required records. A browser may be used to accessthe addresses, and the software loads data corresponding to theinstructions from the accessed documents into a memory in the ATMterminal so that the terminal has the required applets and data. Suchdocument addresses may be accessible through the home server 90.

Alternatively the addresses may be on a separate development serverconnected to the intranet 16. In this way each transaction machine isable to load the applets and data which include the operative codeneeded to operate the transaction devices in the machine. Alternatively,the documents may be provided through a development server or otherserver that is accessible to the machine through a wide area network.The documents may be provided on the development server to provide themachine with instructions on how to acquire the operating code to carryout a wide variety of functions. The instructions may direct the machineto acquire the necessary data and code from addresses accessible throughHTTP servers by an HTTP client in the machine. The data and code can beacquired responsive to instructions in one or several documents. Themachine may also require that the applets loaded in this manner besigned applets including digital signatures or other authenticatingfeatures to achieve operation of certain devices in the machines.

Alternatively, embodiments may acquire the necessary applets and datafrom a remote data store. The data store preferably includes the dataand/or programs that enable the machine to operate as desired, or haveinstructions on where the machine may acquire the necessary instructionsand data for operation. The data may be accessible from a databaseserver. The transaction machine addresses a query to the databaseserver. The query includes or is accompanied by indicia from the machinewhich identifies the machine. This may be the particular machine such asa machine number, and/or may include indicia representative of the typeor functional device capabilities of the machine.

The data store preferably includes records which have the data orprograms that are to be transmitted to the machine. In response to thequery to the server, the server retrieves records from the data storeand responsive thereto delivers one or more messages to the HTTP clientin the transaction machine. The message(s) includes the configurationdata or applets to enable the machine to operate in the manner desiredor may include instructions which indicate how the machine is to acquiresuch programs from servers connected in the system.

In the example shown the configuration server and data store may operateon the same computer as home bank server 90. In other embodiments thedatabase server may reside elsewhere in the networks to which themachine is operatively connected.

An advantage of the machines and systems which employ such features isthe flexibility to change the operation and customer interface of themachine to respond to changing conditions. This may include a change ina transaction function device. Conditions may change so that certaintransactions are limited or are not available. For example, a machinemay normally accept deposits but its depository is full. In thatsituation the machine may change the documents it accesses to presentmessages to users through its output devices so that the deposit optionis no longer offered. This can be accomplished by the applets and dataloaded into the machine initially, which provide for instructions whensuch event is sensed. Alternatively, the machine programming may bemodified by loading new applets and/or data from an HTTP serverresponsive to its then current status. This may be done responsive to aquery to a database server which includes or is accompanied by datarepresentative of the changed conditions or capabilities of the machine.In response the server delivers the applet(s), data and/or instructionswhich will operate the machine in the modified mode.

This approach eliminates the situation with conventional transactionmachines where the static interface presentation on output devicesoffers a transaction option to a customer. Sometimes, after the customerhas made the selection an indication is given that the selectedtransaction option is not available. The approach described herein maybe used with numerous transaction options and variations oftransactions. The transaction options can be readily changed from thedatabase server on a machine by machine basis or even a customer bycustomer basis as previously discussed, based on the desires of theentity operating the transaction machine.

The discussion of the exemplary transaction will now be continued fromthe point schematically represented in FIG. 11. In response to the cashdispenser 42 dispensing the requested amount of cash, device interfacingsoftware program 64 preferably operates to send a dispense operationmessage confirming the dispense back to the JAVA applet responsible forthe dispense in the device application program 84. As represented inFIG. 12, the particular applet is operative to update the transactionrecord 104 to indicate the dispense of currency to the customer in theparticular amount. The embedded JAVA script instructions which wereoperative to cause the dispense of currency to the customer, alsopreferably include instructions to send a confirming message back to thehome server 90 that the dispense is complete. The receipt of thedispense operation message indicating the cash was dispensed causes theJAVA applet to configure the HTML document handling portion to send adevice response message back to the home server. The home server then ispreferably operated in accordance with its programming to indicate tothe back office 94 that the customer received the amount of fundsdispensed. This amount is deducted from the customer's account in therecords maintained by the back office system.

Generally during a transaction it is common to ask the customer if theywish to have a receipt for the transaction. This may be done at varioustimes during the transaction flow. In the present example, after thecash has been dispensed the customer operating the machine is sent sucha message as reflected in FIG. 13. The home server 90 is operative tosend an HTML document which when processed by the browser produces ascreen asking the customer if they would like a receipt. This message isdisplayed as part of a page on the touch screen 30 responsive to receiptof the message through the browser 76. Alternatively the document may begenerated by the machine. In response to the customer indicating thatthey either do or do not want a receipt, a message is returned to thehome server. Again it should be understood that the screens displayed tothe customer are preferably those that the customer is accustomed tofrom his or her home institution, and may be a part of his or her uniquehome page.

Assuming that the customer wishes to receive a transaction receipt, thehome server 90 in the exemplary embodiment operates as shown in FIG. 14to send a document back to the ATM with embedded JAVA script indicatingthat a transaction receipt is to be printed. These instructions in JAVAscript are communicated to the device application portion 84 which sendsa TCP/IP message through the intranet to the device server 92. Thedevice server 92 in turn communicates a message with instructions to thedevice interfacing software portion 64 in the ATM. In response toreceiving the message, software portion 64 is operative to cause theprinter 46 to print the customer's transaction receipt. The JAVA appletresponsible for enabling the printer is also preferably operative toupdate the transaction data object or record 104. As later discussed,the applet which controls the printing of the receipt may obtain thedata used in printing the receipt from the transaction data object.

It should be understood that even if the customer does not wish to havea receipt it may be desirable to print a record of the transaction inhard copy through the journal printer 48. This may be accomplished inresponse to imbedded instructions which are part of the same documentfrom the home server 90 which causes the transaction receipt for thecustomer to be printed, or may be part of a separate document whichindicates that the customer has declined the option to receive atransaction receipt. Alternatively, the journal printer may be actuatedresponsive to other applets such as the applet which causes the dispenseof cash, or in another manner chosen by the operator of the ATM.Alternatively or in addition, an electronic record of the informationconcerning the transaction may be stored in a data store. Suchinformation may later be recovered remotely from the machine, from othersystem addresses. As will be appreciated from the foregoing description,the operation of the exemplary embodiment of the ATM is inherentlyflexible and programmable to meet the needs of the system operator.

As shown in FIG. 15 upon completion of the printing of the transactionreceipt, the software portion 64 is preferably operative to send adevice operation message to the device server 92 which is indicativethat the requested device function was carried out successfully. Thedevice server 92 is operative to send a corresponding device operationmessage to the device application portion 84, and in the exemplaryembodiment to the particular JAVA applet responsible for the printing ofthe receipt. The JAVA applet in turn configures the HTML documenthandling portion to generate a message back to the home server in theform of a device response message to indicate that the receipt wasprinted for the customer.

Having received cash and a receipt, the customer is then prompted by adisplay screen generated from an HTML document from the home server 90,to indicate whether they wish to conduct another transaction. The visualpage or screen prompting the customer in this regard is displayed on thetouch screen 30. For purposes of this example it will be assumed thatthe customer does not want another transaction and a message to thateffect is returned through the HTML document handling portion back tothe home server 90.

As shown schematically in FIG. 17 in response to receiving a messagethat the customer is done, the home server 90 is operative to send a “gohome” message to the ATM. This message preferably includes an HTMLdocument which when processed by the browser produces a screen displaythanking the customer. This message also preferably includes embeddedJAVA script which calls the JAVA applet which eventually returns theHTML document handling portion of the ATM back into connection with theURL address on the home server 90 or other network address whichprovides the documents that are used to output the messages for the socalled “attract mode.” It should be remembered that the script orinstructions included in documents used in some embodiments may operateto cause a message to be sent from the document handling portion to anaddress on the home server which causes a corresponding HTTP recordincluding the instructions comprising the desired applet to load.

As schematically indicated in FIG. 18, the “go home” command applet isoperative to configure the browser 76. After the HTML document handlingportion is configured by the JAVA applet to return home, the JAVA appletmay be configured to deliver to home server 90 information from thetransaction record 104 concerning the transaction that was justcompleted. Because the exemplary transaction was with a customer of theinstitution that operates the computer system 14, all the dataconcerning that transaction should already be recorded in the backoffice 94. However it will be appreciated that this will not be the caseif the transaction was conducted in response to messages from a serveroperated by a different institution. Also this may not be the case withcertain types of transactions such as some credit card transactions,where an authorization is provided during the transactions, and at alater time transaction details are sent for purposes of settlement.Thus, all or a portion of the information from the transaction record104 may be delivered in response to a “go home” command to the homeserver 90 and through the CGI to the back office system 94 where it canbe identified as duplicate information and discarded. This may be doneusing remote method invocation (RMI) to pass or deliver the object toserver 90 and then transmitting the data through messages from theserver to the back office, or through messages or other techniques.

Of course in other embodiments transaction information may be stored ina database for extended periods rather than being returned after eachtransaction. Alternatively the ATM 12 of the present invention mayinclude applets which are operable to deliver transaction recordinformation to addresses other than that of the home server, if that isdesired by the operator of system 14. The computer may be configuredthrough an appropriate applet or other instructions to deliver thestored transaction record data to selected network addresses in thesystem. Such record data may be delivered in encrypted form asappropriate for the particular system. Such record data may be deliveredthrough the document handling portion of the banking machine. Inalternative embodiments such data may be delivered through a separateserver component operating in a computer associated with an automatedbanking machine. By accessing this record data the machine operator orother settlement authority may recover record data relating totransactions. Such data may also be used for recovering data that isused for determining the number and types of transactions conducted atthe machine involving other institutions and/or transaction feesassociated therewith. Such information may also include information onadvertising materials presented to customers. Such information may beprocessed and used as the basis for sharing transaction fees orreceiving payment from advertising entities.

The operation of an exemplary computer system when a “foreign” user usesthe ATM 12 is graphically represented with regard to FIGS. 19 through24. A transaction with a foreign user who is not a customer of theinstitution that operates ATM 12 and computer system 14, will beoperated under the control of the home server 90 and will proceed in themanner of the prior example through the point where the customer inputstheir card. The customer inputs a card having indicia corresponding to anetwork address that does not correspond to the home server 90. The HTMLdocument handling portion is operative to configure a message addressedto access a URL address that corresponds to the indicia on thecustomer's card or other address responsive to such indicia. Forexample, the network address may be based on the BIN number encoded on acustomer's card. The BIN number can be correlated with an entry in aFinancial Institution Table (FIT) or similar cross reference fordetermining network address data and/or other parameters. This messageis delivered to the proxy server 88 which in turn passes the message tothe wide area network 18. From the wide area network the messageproceeds to the foreign server corresponding to the customer's URLaddress. For purposes of this example the foreign server corresponds toserver 96 which is connected to the Internet.

In the exemplary embodiment of the invention proxy server 88 includesscreening software graphically indicated 107. Screening software ispreferably operable to check addresses to which messages are beingdirected by the ATM and to selectively prevent the sending of messagesto particular addresses. This serves as a “fire wall” and is desirablefor purposes of preventing fraud in the system.

As shown in FIG. 20, the foreign server 96 is preferably operable tocommunicate HTTP messages, including HTML documents, to the ATM 12 backthrough the wide area network 18. This may be done using a secure socketconnection such as a secure socket layer connection (“SSL”) so as tominimize the risk of interception of the messages. Of course othertechniques, including message encryption techniques may be used tominimize the risk of interception of the messages.

As schematically represented in FIG. 20 the response document fromforeign server 96 preferably includes embedded JAVA script isrepresentative of or corresponds to a digital signature which identifiesthe foreign server 96. This may be accomplished by loading an HTTPrecord including a signed applet, as previously discussed. An applet inapplication portion 84 in the ATM preferably operates to verify thedigital signature in the manner described in the prior example, andsends a message indicating that the transaction has been authorized. Thedigital identity of the foreign institution will be stored in memory inthe ATM for example in the transaction record data, and eventually isrecorded in the back office 94.

It should be noted that the HTML documents from the foreign server 96include instructions so that when they are processed by the browser, thevisual pages or screens of the foreign institution which the foreigncustomer is accustomed to seeing are output. These pages may correspondto a foreign user's “home page” which are tailored specifically to theneeds of the particular user.

FIG. 21 shows a schematic example of a document accessed through theforeign server 96 and delivered to the ATM 12. The document from theforeign server may include embedded JAVA script which enables operationof the JAVA applets in the manner previously discussed to operate thedevices 36 in the ATM. As shown in FIG. 21 the TCP/IP messages to thedevices from the JAVA applets pass from the device application portion84 to the device server 92, and the instructions therefrom are passed tothe device interfacing software portion 64 in the ATM. Device operationmessages take a reverse path. As these messages pass through the deviceserver 92, monitor software 102 monitors them to minimize the risk offraud or abuse.

As indicated in FIG. 21, the documents from the foreign server 96 may beoperative to output through the touch screen 30 a request for thecustomer to input their PIN. The embedded JAVA script instructionswould, as in the sample transaction previously discussed, includeinstructions that enable the keyboard 40 to accept the customer's PIN.As in the prior example, a transaction record 104 which includes ashared data object concerning this transaction would be opened by thedevice application software portion. As previously discussed, provisionsmay be made to prevent the passage of PIN data through the browser ifdesired.

FIG. 22 indicates the return of the device operation message and PINdata to the JAVA applet, which in turn transmits the data back to theforeign server 96 through the wide area network 18 using the securesocket connection. From this point the transaction proceeds generally aspreviously described, except that the foreign server 96 sends the HTTPrecords, including HTML documents, and receives the messages from thedocument handling portion of the ATM. The foreign server 96 includes theJAVA application software necessary to include the embedded JAVA scriptin the documents that are sent to the ATM to operate the devices 36 inthe machine.

As the foreign server 96 operates the machine, the monitor software 102in the device server 92 is operative to monitor the messages in themanner previously discussed. Such monitoring would for example, operateto prevent the dispense of unduly large amounts of currency out of themachine. The monitoring software may also operate to restrict certainforeign institutions to a subset of the transaction machine devices orcapabilities. This is done based on data stored in memory which limitsthe devices or activities that can be carried out from documents atcertain addresses. This may be achieved for example through the use ofcode plug-ins which implement a class of the transaction objects whichlimits the operations that can be performed. For example, the operationswhich enable connection to the foreign server may instantiate theobjects which provide specified limited capabilities for messagesreceived from the foreign server. This may for example limit the amountof money dispensed, prevent operation of a check acceptance device,limit the dispense to printed documents such as tickets, preventoperation of the cash dispenser or limit use of the machine in otherappropriate ways. This may be done based on the addresses or portions ofaddresses for documents.

If the capabilities of the machine exposed to the foreign customer arelimited, the foreign customer may be provided with a visual interfacefrom the foreign bank based on the transactions the machine can performand that the owner of the machine will allow. As a result the documentsaccessed at the foreign bank server may be a variation of what thecustomer would be provided at a machine operated by the foreign bank.This could be based on documents specifically developed for operatingforeign machines, or could be a variant of the usual foreign bankinterface with visual indications that certain transactions are notavailable. In some instances the interface may indicate that sometransactions are available with an associated service charge.

The ATM of the described embodiment may enhance security by limiting theaddresses that the browser may access. This may be done by maintaining alist in the memory of the machine. This list may be maintained in HTTPrecord(s) (including documents) accessible through the home bank'sintranet. The machine may access the record periodically and update thememory data. This record may itself require a digital signaturecorresponding to a signature in the terminal memory before the data willbe loaded into terminal memory. This information may also include theinstructions and information for the ATM to verify that the messages itreceives by accessing documents on the foreign server are genuine. Thismay include digital signatures which when transferred using public keyor private key encryption techniques verify the messages as genuine. Themachine checks to be sure the signature in the records accessed from theforeign server corresponds to the digital signature for that addressstored in memory, and enables operation of transaction devices, such asthe cash dispenser, only when such correspondence is present. Of coursevarious approaches to verifying and encrypting messages may be used invarious embodiments. As used herein signatures or signed recordsencompass any indicia which is included in or is derivable from a recordwhich is indicative that it is authorized.

As can also be appreciated from the foregoing disclosure, the foreignserver 96 may communicate to the user with outputs through the touchscreen in a language that is different from that normally used by thecustomers of the institution that operates the computer system 14. As aresult the HTML documents may cause the display of requests to dispensecurrency of a type or in an amount which is not included in the ATM. Toaccommodate this situation an applet may be included in the deviceapplication portion 84 to deal with requests for foreign currency. Theforeign currency applet causes the ATM to send a message back to itshome server for purposes of calculating a closest amount which may beprovided to the customer in the available currency in the ATM whichcorresponds to what the customer requested. As will be appreciated, thisapplet will be operative to call the particular function address withinthe home server 90 that is capable of providing this function. When thedispense is made, the applet is also operative to indicate to server 96that the amount dispensed differs somewhat from the amount the customerrequested. Of course in other embodiments, other approaches may be used.Alternatively an applet in the machine may generate visual displays thatshow equivalents in local currency when foreign currency amounts aredisplayed or processed. This may include presenting both amounts onvisual displays presented to a user. Alternatively additional browsersoperating in the bank machine as later discussed may produce visualoutputs that advise the user of information such as exchange rates orother information pertinent to the customer's transaction.

As represented in FIG. 23, when the foreign customer has completed theirtransactions as indicated through the touch screen 30, the foreignserver 96 is operative to send the “go home” message back to the ATM.The receipt of this message is operative in the manner previouslydescribed to cause the device application portion 84 to operateresponsive to embedded JAVA script instructions to configure the HTMLdocument handling portion to cause the browser 76 to reestablishcommunication with the home server 90, or other designated documentaddress.

As indicated in FIG. 24 the applet in the device application portion 84which processes the “go home” message is preferably operative toreconnect to the home server 90 as well as to send the transactionrecord information in record 104. This transaction record informationwhich in an exemplary embodiment is packaged in a data object, includesthe customer name, the foreign institution name, digital identifier,amount information concerning amounts dispensed, transferred ordeposited, and all other pertinent transaction data. The transactiondata is used by applets in performing transaction steps in which anyportion of the data is required. At the completion of the customer'sactivity at the machine an applet provides a transaction data messagewhich includes at least a portion of the collected data. This data iscommunicated from server 90 through the CGI 106 to the home bank's backoffice 94. This information is stored in the back office for later usefor purposes of settlement with the foreign bank operating the foreignserver 96. Alternatively or in addition, transaction data may berecorded in the terminal in memory such as in an electronic journal aswell as in hard copy on a journal printer. Transaction data may bestored for downloading in a batch or by passing objects including datafrom many transactions. Objects can be instantiated from a remote serversuch as by remote method invocation. Batch data may be communicated attimes and to addresses as may be stored in memory in the terminalconfiguration data.

An advantage of some embodiments is that transaction data may bedelivered to addresses in a local area network or in a wide area networksuch as the Internet. This facilitates conducting wide varieties oftransactions and enables directing messages related to tracking use(such as for electronic purse type smart cards) or for settlement ofvarious transaction types to a selected system address.

It will be appreciated that the described embodiment of the automatedbanking machine and system provides the advantage that when the machineis connected to a wide area network such as the Internet, customers areable to carry out their banking transactions virtually anywhere in theworld. Further, despite the broad capabilities of the system, becausethe machine may be monitored locally, both in terms of connection andactivity, the risk of fraud is minimized.

Embodiments may include a further feature to facilitate access todocuments in the network to which the machine is connected. This featureis operative to determine if an HTTP record such as an HTML document orother item is accessible at an address for downloading before thecomputer will attempt to access the record. This avoids transaction timeouts that might otherwise occur as a result of inability to access arecord due to the server through which the record is normally accessedbeing down. Other embodiments may consider both the size of the recordand the transfer rate and determine that a transfer speed for the recordis not sufficiently rapid, so that an alternative record should betransferred.

In one embodiment this feature is achieved through use of a separateprogram or applet which checks to see if a server that the computer willsubsequently want to access is alive. The applet operates responsive toreceiving an address or portion thereof, to which a connection will bemade. The applet operates to make a socket connection to the address andloads a small but sufficient amount of the record or otherwise operatesto determine that the server through which the record must be accessedis alive. In response to the applet verifying the operation of theremote server, or otherwise determining that conditions indicative thatthe record may be accessed or loaded, the computer then operates so thatthe browser or similar software component is enabled to navigate to theaddress at the appropriate time in the transaction sequence. If theapplet is unable to detect that the remote server is alive, ordetermines that it does not appear the record may be successfullyaccessed or loaded, steps may be taken to access alternative addresses,generate another output or to discontinue the transaction. Alternativeaddresses to access may be based on data stored in the memory of theterminal or may be obtained by accessing documents either locally orremotely which include data from which alternative addresses may beobtained or derived. Alternative addresses are similarly checked to makea determination that the records can be accessed before attempts aremade to access the alternative records. This approach avoids delays incarrying out transactions.

Alternative embodiments may employ other approaches to determine ifdesired HTTP records such as HTML documents may be successfully accessedand/or downloaded adequately before the browser providing the customerinterface attempts to access the document. Such embodiments may considerin determining whether the document can be successfully accessed, thetransfer speed or other conditions related to system operation ordocument content. For example, the applet which tests to determine thatthe HTTP record can be accessed, or a further applet, may determine thetransfer rate at which the record can be transferred to the computer.The rate at which the data can be transferred may be compared to datastored in memory, and if the rate is slower than the data representativeof the desired stored rate an alternative record is accessed. This maybe for example an HTML document stored or generated locally in themachine. Other embodiments may include programs which consider the sizeof the HTTP record and the transfer rate in determining a transferspeed. Such programs then determine if the record can be transferredfast enough to suit the parameters established in the configuration inmemory, and if not, alternative addresses are accessed. Such alternativerecords may be similarly tested for transfer speed before beingtransferred.

Programs may also consider other factors in deciding to access aparticular address, such factors may include for example day and timeinformation, or information from sensors such as sensors in a floor orvideo imaging systems indicating that other persons are waiting to usethe machine. In this way access to documents that have extensive outputswhich may tend to prolong transactions can be avoided even when recordscan be loaded at an adequate speed.

In alternative embodiments multiple browsers may be operated in thecomputer(s) of the ATM for purposes of processing instructions indocuments. Some browsers may operate to process instructions and may notprovide outputs that may be perceived by users of the machine. Suchbrowsers may be operated to provide instructions that are used foroperating transaction function devices. For example, a browser whichdoes not produce an output which is visible on a display, may processdocuments which produce outputs that are operative to cause a printer toproduce printed documents.

Other embodiments may operate multiple browsers which provide outputswhich can be perceived by customers operating the machine. For example,multiple browsers which are each capable of providing visual (and/oraudio) outputs may be operated in respective servers in the machinesimultaneously to process documents and provide simultaneous outputs tothe user. Such browsers may also process instructions for operatingtransaction function devices. This may provide the capability for amachine to conduct simultaneous transaction types.

In an exemplary embodiment an ATM has operating therein five (5) visiblebrowsers. Each of these browsers is capable of providing a visibleoutput on the screen of the ATM. FIG. 32 shows an exemplary outputscreen 196 in which each of the browsers produces a visible output. Themain browser output 198 is shown centered on the screen. The mainbrowser output 198 is flanked vertically by a top browser output 200 anda bottom browser output 202. The main browser output is flankedhorizontally by a left browser output 204 and a right browser output206. Each of these browsers are capable of processing documents andcommunicating with network addresses in the manner previously discussed.Some or all of the browsers may also be operative to pass instructionsso as to control transaction function devices in the machine.Alternatively, some browsers may be used primarily to provide outputs tothe customer and may not be configured to utilize instructions inaccessed documents to operate certain devices in the machine.

In the exemplary embodiment, all five (5) browsers are operated althoughthey may not all provide visible outputs. Initially only the output 198from the main browser is made visible. The other browsers are madevisible using a “show” method which identifies the browser output size.This is done in response to show and size instructions included indocuments such as HTML documents. Such instructions are preferablyincluded in documents accessed by the main browser, but may be indocuments accessed by other browsers. In the exemplary embodimentbrowser size is defined by a single thickness indicator. In the case ofthe “top” and “bottom” browsers, thickness refers to a verticaldimension from the adjacent top or bottom edge of the display,respectively. In the case of the “left” and “right” browsers, thethickness is a horizontal thickness from the respective adjacent edge ofthe screen. In the exemplary embodiment the output of the main browseris resited automatically to fill the remaining visible space on thescreen not occupied by the outputs of the other browsers. In thisembodiment the top and bottom browsers when activated occupy the entirewidth of the screen, while the left and right browsers occupy the spacebetween the top and bottom browser outputs if visible. Other approachesmay be used in alternative embodiments.

The use of multiple visible browsers provides the capabilities ofproviding multiple simultaneous visible outputs based on differentdocuments accessed at different network addresses. This also enables thedevelopment of applications providing a series of documents that enablemaking outputs produced from documents visible at various selectedpoints in a transaction sequence. Such capabilities may be particularlyuseful in presenting advertising or promotional materials to customersduring a transaction. Such capabilities may also be useful fordisplaying messages in multiple languages for operating the machine.Such capabilities may also be useful in presenting exchange rateinformation in transactions involving a cardholder from a differentcountry or in conducting currency exchange transactions. The outputs ofmultiple browsers might also be useful in displaying to the customerdocuments generated for the customer or documents including informationof particular interest to the customer such as the current status ofparticular stocks or investment opportunities.

FIGS. 33 through 35 show examples of screens generated in the exemplaryembodiment when certain different browsers are used to produce visibleoutputs on a screen. FIG. 33 shows a screen 208 in which the leftbrowser output 204 and the top browser output 200 are visible with themain browser output. FIG. 34 shows a screen 210 in which the top browseroutput 200 and the bottom browser output 202 are visible with the mainbrowser output 198. FIG. 35 shows a screen 212 which the right browseroutput 206 and the main browser output 198 are visible. It should beunderstood that many variations of screens are possible and that suchscreens may include configurations in which the main browser output isnot visible.

As can be appreciated, the operation of multiple browsers in the machineenables carrying out simultaneous transactions. For example, a user maybe provided with the opportunity to acquire goods or services throughdocuments processed by one of the browsers while a banking transactionis in progress. Such a browser may work in connection with the othercomponents or the machine as previously discussed, to enable operationof and to receive inputs through various transaction function devices.Such inputs may include inputs accepting or declining offers to purchasegoods or services. The transaction data object may also be invoked bythe applications operating the other browsers to make such offers. Thisenables delivery of account data associated with the user which waspreviously obtained in connection with a banking transaction. This alsoenables the customer to conveniently elect to pay using the accountcurrently involved in a transaction. Each browser may also develop itsown transaction data object or records to use for purposes ofaccomplishing settlement, as well as for storing data concerning whatoccurred during a transaction.

While the exemplary embodiment of the invention has been described inconnection with using multiple browsers to display information in thecourse of a banking transaction and to enable multiple transactions tobe ongoing simultaneously, it should be understood that the use ofmultiple browsers providing visible and non visible outputs may be usedfor numerous and varied purposes that are within the scope of thepresent invention.

While the described embodiment of the automated banking machine andsystem is shown with regard to a particular type of machine that is madespecifically for connectibility to local or wide area networks,conventional automated banking machines may also be adapted to includesuch capability. Specifically the document handling portion and deviceapplication portion may be included with other conventional softwarewhich operates within one or more computers in operative connection withan automated banking machine. This enables such ATMs to operate eitherin the conventional proprietary network or as part of a wide areanetwork. In addition, automated banking machines may be configured tooperate their devices through the device interfacing software portion ofthe invention or through a different software interface when operatingin a conventional network. Such machines may switch to requiring devicemessages to be passed through a device server when operating under thecontrol of a server within the wide area network to maintain securitywithin the system. In this way a single ATM could operate in proprietarynetworks in the manner of current ATMs as well as in the networkconfiguration of the system of the invention.

Alternative embodiments operate to communicate transaction messages usedin a proprietary ATM network. This may be accomplished by using aninterface such as a CGI in connection with either the document handlingportion of the ATM or the HTTP home server or other server. The CGIoperates in connection with a message conversion program and database tocull the necessary data from the documents and response messages andgenerate the defined transaction request messages appropriate for theproprietary transaction network Likewise, the message conversion programand CGI operate to receive function command messages from theproprietary network and convert them and generate appropriate documentsand/or TCP/IP messages for use by the ATM. Because these proprietarynetwork formats are defined and the data necessary to produce andinterpret the messages are known, the use of the ATM 12 directly in aconventional proprietary ATM network is achieved.

Conventional ATM transaction messages are defined layout messages thatdo not include documents such as mark up language document or HTTPmessages. An example of known conventional messages used to operate ATMsare Diebold 91X messages, NCR PAS messages and IBM 473X messages. Suchmessages generally involve transmission of a request message from an ATMin a defined layout including customer input data (account/pin) and anindication of the type and amount of transaction requested. The requestmessage is received by an ATM host computer which sends back a responsemessage with a defined layout which includes an indication whether thetransaction is authorized. The ATM then returns another message to thehost computer indicating whether the machine was able to carry out thetransaction. The messages used in such conventional proprietary networksgenerally occupy relatively little bandwidth.

In connecting the ATM to such a network, a server is provided. Theserver is in operative connection with a memory which includes arelational database or other data store which holds the messageconversion and document creation data. In one configuration, the serveris connected to the document handling portion through a network, or mayreside on the computer of the ATM. The server produces the documentswhich the browser accesses and which include the transaction deviceinstructions. The server (or a connected server) communicates theconventional messages with the host. One server may provide an interfacefor several ATMs connected to it in a LAN, or alternatively, each ATMmay have its own server operating therein.

The ability of ATM 12 to communicate in a proprietary network alsoenables operation of the ATM in a manner in which the interface isgenerated by a user's home institution in the manner previouslydescribed, but in which transactions are authorized through messagesdirected through a proprietary ATM network. This achieves the securityof using the proprietary network while providing the customer with theadvantages of the familiar home bank interface and/or “personal homepage” interface.

In such a configuration the ATM transaction function devices may beoperated in a conventional manner in response to conventional ATMtransaction messages such as Diebold 91X messages, NCR PAS messages orIBM 473X messages, in the proprietary network. The customer outputdevices, such as the display (and speakers if provided) communicateoutputs responsive to documents processed through a browser connected toa local or wide area network. The browser accesses documents to prompt acustomer through operation of a transaction, but the documents do notinclude instructions which enable operation of devices such as the cashdispenser absent authorization from the proprietary network.

In one configuration the browser may be operated by the computer inresponse to the status of devices in the machine, as the devices areoperated in response to conventional ATM messages. In this manner thebrowser may be navigated to selected addresses, including addresseswhich are associated with the customer based on customer input data.However, as the documents received by the browser will not independentlyoperate the transaction function devices, there is less need forsecurity measures in accessing documents. As a result, the customer maystill operate the machine in response to a familiar and uniqueinterface, and marketing information such as advertising or othermaterial may be presented in the transaction sequence using thetechniques previously discussed.

In other embodiments machines may perform some device functions based onconventional messages, while others may be performed in response toinstructions in HTML documents or other HTTP messages. For example HTMLdocuments may provide considerable data for use by printers or otheroutput devices. Some embodiments may access documents with instructions,but may ignore some and act in response to others. The approach may beselected by the systems operator by configuring the software based ontheir requirements.

It should be understood that embodiments may also provide for thegeneration of the appropriate documents which are processed by thedocument handling software. Such documents may be dynamically generatedresponsive to information delivered through messages from the ATM thatinclude instructions and data which are indicative of customer ortransaction related information. This enables messages to and from theATM to be communicated with a much more limited number of networkaddresses. The dynamic generation of various documents such as XMLdocuments may be accomplished by one or more computers based on datastored in one or more data stores. A plurality of documents may begenerated corresponding to a number of entities from a single server.Such documents may be tailored to the transaction options or promotionalinformation provided by each such entity. The documents may include thegraphics, icons, prompts, trademarks and other visible features and/orembedded instructions corresponding to non-visible outputs asappropriate for the corresponding entity. In this way documentscorresponding to a plurality of banks, service providers, advertisersand other entities may be generated by one or more computers anddelivered through one or more servers as appropriate responsive to theinformation in messages form the ATM and information stored in one ormore data stores operatively connected to the computers.

A further advantage of a system configuration of the exemplaryembodiment is that it has enhanced flexibility for communicatingmessages associated with the ATM. The device manager 68 preferablygenerates status messages associated with the status of devices 36.These status messages may commonly represent information aboutconditions which exist at the devices. Such messages may indicate thatsupplies of paper for printers or currency, are low or are depleted.Other messages may indicate that devices are not functioning properly.Often such messages indicate that the ATM requires servicing. All suchtypes of messages are referred to herein interchangeably as eitherstatus or fault messages.

The device interfacing software portion 64 in the exemplary embodimentcommunicates through the intranet 16 using TCP/IP messages. While themessages associated with exemplary transactions previously described aredirected to the device server 92, the software portion 64 may include aserver and be configured to address fault and status messages to otheraddresses in the intranet or the Internet. For example, such fault orstatus messages may be directed to a software application which deliversmessages to a service provider. Further, fault messages may beselectively directed based on the nature of the fault indicated. Forexample, fault messages indicative of a need to replenish currency orsupplies may be directed to an address in the intranet associated withan entity who has responsibility for replenishing supplies.Alternatively, fault messages which indicate a need for other types ofservicing may be directed to an address associated with an entity whocan provide the type of servicing required.

Alternatively, the selective dispatching of fault messages to addressesin the intranet 16 may be accomplished by appropriately configuringdevice server 92. In addition, either software portion 64 or deviceserver 92 may direct fault messages from the ATMs to a fault handlingsystem such as to a computer operating Event Management System™ softwareavailable from Diebold, Incorporated. Such software is operative toresolve the nature of the fault condition and to notify appropriatepersonnel of the corrective action to be taken. Examples of faulthandling system approaches are described in U.S. Pat. No. 5,984,178 thedisclosure of which is incorporated herein by reference.

The ATM 12 may further include a software function to assist indiagnosing problems and providing remedial service. As graphicallyrepresented in FIG. 2, alternative embodiments of the ATM 12 may includea mini-HTTP server 109 which is in communication with the deviceinterfacing software portion 64. Server 109 is configured to receivedevice status messages and to produce HTTP records including documentsin response thereto, which provide data representative of device statusto a diagnostic device 110 such as a hand-held computer terminal. Server109 includes a CGI for interfacing with the device software so that atechnician may access the information in the records accessible at theHTTP addresses related to status messages, and input test and correctiveinstructions through diagnostic device 110. The HTTP records and/ordocuments generated by server 109 may preferably include graphic and/oraudio instructions indicative of conditions such as problems, as well ascorrective action data and repair instructions.

In alternative embodiments the functions of the mini-HTTP server 109 mayreside in device server 92. This may be particularly appropriate wherethe function of the device server resides on the computer in the ATM.Regardless of where the function resides the use of the visual and audiooutput components generated from processing documents associated withmaintenance and diagnostic messages, facilitates servicing of the ATM.

The records or documents delivered through the mini-HTTP server mayinclude instructions that correspond to the status or fault conditions.Such records or documents may be accessed locally as previouslydiscussed, or may be accessed remotely. A technician using a hand-heldcomputer which includes a browser or other software operative to accessthe HTTP records may access the documents locally for purposes ofmaintenance, diagnosis and servicing. In some situations the customerinterface and browser associated therewith may be used to access themini-HTTP server, or a separate browser, display and input devices onthe machine and intended for use servicing activity may be used.Alternatively, the fault and status messages may be monitored fromterminals at locations anywhere that are connected in the network. Themini-HTTP server handling status and fault messages may also beconfigured to send an e-mail or other message to a selected networkaddress or a group of addresses whenever a particular condition or groupof conditions exist. Additional examples of sending an electronicmessage with a server are later discussed in greater detail in otherexemplary embodiments.

A further useful aspect of the exemplary embodiment is that HTTPmessages may also be sent to the mini-HTTP server to attempt to correctproblems. Such messages may include instructions that are operative tocause running of diagnostic tests and the delivery of messagesindicating results. It may also include messages which cause devices tooperate to test or attempt to clear jams and other malfunctions. Thiscan often be done from remote locations. Of course, when there is asignificant risk of unauthorized access to the server handling fault orstatus messages, appropriate security measures such as the typepreviously discussed, should be taken.

The HTTP records which indicate the status of the transaction functiondevices may have different forms depending on the software configurationand the needs of the system operator. In some embodiments the devicestatus information for one or more devices may be represented by indiciacontained within a data object. The data object may be transferred toother connected computers to provide the status data. The transfer ofthe data object may be accomplished by remote method invocation (RMI)for example. The data in the transferred data object may then be used togenerate message and/or outputs desired by the system operator. Thistechnique may be particularly useful when the operator wishes to connectthe machine to an existing monitoring system and indicia included in thedata object can be used to generate outputs or messages indicative ofdevice status that can be processed by the existing system. Plug-ins mayfurther be used to achieve communication between existing monitoringsystems and transaction machines which have different types of statusconditions or different types of message formats. This includes machineswhich have different types of transaction function devices andcapabilities.

The technique of transferring a data object may also be used to conducttesting or modification of transaction function devices. For example,indicia in the data object may be modified by a servicer and the objectpassed back to the machine. The software in the machine may cause thetransaction function devices to operate or change conditions orprogramming in response to the modified data object. This may includefor example clearing a fault indication or causing a device to operateto clear a jam or to conduct a test. The results of such activity may bereflected in modified indicia in the data object which may then betransferred to the computer in the diagnostic terminal. Of course, theapproaches discussed herein are exemplary and other approaches will beapparent to those skilled in the art from the description herein.

FIG. 25 shows a schematic view of a network configuration for analternative embodiment of an automated banking machine. The embodimentshown in FIG. 25 includes an automated banking machine specificallyadapted for operating in connection with conventional automated bankingmachine systems such as systems which operate using Diebold 91X ATMmessage formats or other non-HTTP conventional format. A host computer120 in this exemplary embodiment is a conventional ATM host whichcommunicates using such messages. The host communicates with aninterface server schematically indicated 122. Interface server 122operates in the manner previously discussed and is in operativeconnection with a memory that includes the information necessary toconvert HTTP messages that pertain to a transaction request to a 91Xrequest message or other conventional message, which can be handled byhost computer 120. Likewise interface server 122 and the instructionsand data stored in memory are operative to convert a conventional 91Xcommand message or other conventional command message from the host 120into HTTP messages which can be used by the automated banking machine tocarry out the command. Similarly interface server 122 is operative toreceive the HTTP messages which correspond to the response of theautomated banking machine to the commands and to produce a 91X responsemessage or other conventional response message to the host.

In accomplishing these functions the interface server communicates withan interface client 124 which in the exemplary embodiment is a COMMplug-in which operates on the banking machine terminal under a WindowsNT® operating environment. Interface server 122 also includes acommand/status gateway 126. The command/status gateway is operative toreceive command and status messages from the software portions handlingthe functional devices within the machine. The messages concerning thedevices are used in producing transaction messages to send back to host120. In addition, the command status gateway portion also producesstatus messages indicative of the status of devices which may also becommunicated to the host.

The interface server 122, command status gateway portion 126 andinterface client 124 may reside in software on the automated bankingmachine terminal. In this configuration the terminal appears to the hostcomputer to be a conventional machine. Alternatively interface server122 and command status gateway portion 126 may reside on a separateserver, while the interface client portion 124 may reside on theterminal. This enables the interface server 122 to handle a number ofautomated banking machines by connecting the machines to the interfaceserver through a network.

The alternative configuration of the automated banking machine systemshown in FIG. 25 is particularly adapted for use in connection withexisting ATM system. The machine includes a computer with a documenthandling portion 128 which includes one or more visible or non-visiblebrowsers which operate in the manner of the embodiments previouslydescribed. The document handling portion is alternatively referred to asa browser herein for purposes of simplicity. The document handlingportion operates in connection with a network 130 to access HTTP recordsin the form of documents through servers 132, 134 and 136. For purposesof this example server 132 will be considered the server of the homebank which operates the automated banking machine. The browser portion128 is enabled to access documents of its home bank for purposes ofobtaining content and instructions for purposes of outputtinginformation to customers as well as for operating devices on themachine. Servers 134 and 136 are representative of other servers whichthe automated banking machine may be instructed to access for purposesof downloading documents which include information or instructions.Often such documents from non-home bank servers will include informationwhich is to be presented to customers such as advertising, promotionalmaterial, stock quotations or other types of information. It should beunderstood that the servers 134 and 136 may be directly connected tonetwork 130 or may be accessed through other networks and servers. Insome embodiments such servers may be accessed through the Internet forpurposes of providing documents to the automated banking machine.

Document handling portion 128 in this exemplary embodiment includes aterminal theater software portion schematically indicated 138. Terminaltheater portion 138 is schematically shown in greater detail in FIG. 26.Terminal theater portion 138 includes a back stage frame 140 and atheater frame 142. The back stage frame 140 although it resides in thebrowser, is not visible on the screen of the automated banking machine.The theater frame 142 is a visible frame and controls what is shown tothe customer.

As schematically represented in FIG. 25 the HTML document handlingportion also includes a terminal director portion 144. The terminaldirector portion includes directors which are related instances ofapplets which are used in carrying out particular types of transactions.The terminal directors generally correspond to the operation of the JAVAapplets in the previously described embodiment.

The automated banking machine of the exemplary alternative embodimentfurther includes a transaction services application (TSA) schematicallyindicated 146. The transaction services application provides security,terminal condition, terminal authorization and key management serviceswithin the automated banking machine. The transaction servicesapplication includes a function for communicating HTTP messages with theinterface server 122. The transaction services application may alsocommunicate through a network such as network 130 in a manner laterexplained. The transaction services application also provides a serverfunction which enables the transaction services application to carry outthe functions of the device server 92 in the previously describedembodiment.

The automated banking machine of the alternative embodiment furtherincludes JAVA common device interfaces schematically indicated 148. TheJAVA common device interfaces in the exemplary embodiment are relatedinstances of applets which control and coordinate the operation of thefunctional devices 150 of the machines which perform transactionfunctions. The functional devices may include devices of the typesdescribed in connection with the previous embodiment or other types ofdevices which operate to carry out a function related to a transaction.The JAVA common device interfaces 148 communicate with the functionaldevices through common device interfaces schematically represented 152.The common device interfaces (CDIs) provide an interface that controlsthe electromechanical modules in the functional devices included in theautomated banking machine. The common device interfaces areschematically shown in connection with a diagnostic server 154. Thediagnostic server operates in a manner similar to server 109 of thepreviously described embodiment. The diagnostic server 154 is useful indiagnosing status and in correcting problems with the devices in theautomated banking machine.

Referring again to FIG. 26 the backstage frame 140 within the terminaltheater portion 138 is a component called the backstage applet 156. Thebackstage applet 156 is preferably a relatively thin component.Instructions referred to as script included in documents accessed by thebrowser selectively cause the backstage applet to notify a terminaldirector when an action is to take place in response to the instructionsincluded in the accessed document. The backstage applet also operates torequest that a new document be accessed. The backstage applet alsoprovides access to the shared transaction data object previouslydiscussed which holds transaction data.

The theater frame 142 controls the user interface as seen by the user ofthe automated banking machine terminal. Client HTML schematicallyrepresented 158 in the theater frame 142 defines the identifying indiciaassociated with events sent to a director manager through the backstageapplet and provides an interface to the director manager's publicmethods. The director manager schematically indicated 160 in FIG. 26,has a class which resides in the transaction services application (TSA)146 as shown. The director manager class residing in the TSA process isoperative to load the terminal directors 144 to the document handlingportion. The director manager also includes a backstage applet classthat resides in the backstage frame 140. The backstage applet class ofthe director manager provides an interface for the client HTML to makerequests on the director manager. Instructions in documents can passevents through the backstage applet 156 to the director manager. Suchevents include a request to authorize a transaction. Such requests mayalso include indications that the customer has completed a transactionor that a document loaded by the browser includes instructionsrequesting that the session be terminated. Other events which can bepassed through the director manager include print events. Other eventsin this exemplary embodiment which can be passed through the backstageapplet to the director manager include an indication that an entry wascanceled, or other defined user events.

In response to receiving events the director manager of the embodimentshown responds to instructions in documents accessed by the browser toperform functions which include changing the content of the theaterframe 142. The director manager responsive to such instructions, alsochanges the active terminal director class. The director manager alsocaches terminal director classes for later use or loads terminaldirector classes and documents from a list of available servers. Thedirector manager also provides access to the shared transaction dataobject holding transaction data for a particular transaction. Thedirector manager also sends terminal theater events to the backstagecontrol class of the current terminal director and provides a screentimeout timer. Of course in other embodiments the terminal director maycarry out other functions.

In operation of the alternative embodiment shown in FIG. 25 the terminaldirectors 144 in the transaction services application 146 enablesselectively accessing documents with the document handling portion 128.The documents accessed may include instructions which are used tooperate the automated banking machine and the functional devicesthereon. The transaction services application 146 is further operativeto communicate the HTTP messages which are passed to the interfaceserver 122 and which are used to generate conventional ATM messageswhich can be handled by the host 120. The dispensing of currency andother transfers of value are carried out in response to approval fromthe host 120, while the interface and other functions are controlledthrough instructions in documents accessed through the browser.

In an exemplary embodiment the ATM or other transaction machinecommunicates with the conventional ATM host by passing the transactiondata object between the computer in the ATM and the interface server.This transfer is preferably accomplished by the remote messageinvocation (RMI) feature of software such as JAVA. Of course othermethods for transferring the data object file using HTTP may be used.

As previously discussed, the transaction data object holds transactiondata and perhaps other data pertinent to the customer or thetransaction. The machine acquires data pertinent to the transaction suchas account data from a card, a customer's PIN number, requestedtransaction(s) and amount(s), and includes this data among thetransaction data.

Once the data needed to generate a conventional ATM transaction messageis represented in the transaction data, the data object is transferredto the interface server. The interface server is in operative connectionwith a database 123 or other item holding conversion data asschematically indicated. The conversion data is used by the softwareassociated with the server to generate a conventional ATM transactionrequest message to the host 120. The conventional message may beformatted as a conventional 91X message or other type of conventionalnon-HTTP transaction message.

After processing the host 120 responds with a conventional responsemessage. The components of the response message are received at theserver and processed responsive to the conversion data to producemodified transaction data in the data object. This modified transactiondata preferably includes data indicative of whether the requestedtransaction is authorized or denied, as well as other data. For example,if the transaction is denied it may include data which is indicative ofthe reason for the denial.

The transaction data object with the modified transaction data is thentransferred to the computer operating the ATM by RMI or other transfermethod. The transaction services application 146 operating in softwarereceives the data object and operates the transaction function devicesresponsive to the modified transaction data. The transaction data objecthas the transaction data therein further modified by the inclusion ofinformation concerning operation of the devices. After the devices haveoperated, the transaction data object with the further modifiedtransaction data is passed back to the interface server 122. Themodified transaction data is then used to generate a message to the ATMhost. The message to the host includes data corresponding to themodified transaction data. Usually this message is a conventionalnon-HTTP completion message indicating whether the transaction wassuccessfully carried out by the transaction function devices.

The format of the non-HTTP conventional transaction messages may bereadily changed in the described embodiment. This can be achievedthrough the use of plug-ins. The plug-ins are operative to put datainto, and to extract data from, the transaction data object. Theplug-ins achieve conversion between the transaction data and desiredconventional non-HTTP messages. The use of plug-ins enables more readilyusing the ATM of the described embodiment in connection with variedtypes of conventional transaction networks.

Transaction data in the transaction data object is also preferablyoperative to have the computer operate the browser or multiple browsers,to access selected documents. This may be done to indicate that thetransaction is authorized or denied, as well as to access specificdocuments responsive to components of the message. For example,customers of banks other than the one operating the ATM may be givencertain promotions not presented to the bank's existing customers. Thetransaction data indicative of why a transaction is denied can be usedto access documents which provide an explanation, or can encourage thecustomer to take other action, such as to take a cash advance on acredit card or to apply for a loan.

The system schematically shown in FIG. 25 is an example of an automatedbanking machine system that achieves the wide variety of interfaceoptions available through the use of an HTML interface while preservingcompatibility with existing banking machine systems and the securitytechniques associated therewith. Of course in other embodimentsalternative approaches and configurations may be used.

A further advantage incorporated into the system schematicallyrepresented in FIG. 25 is the ability to operate the software componentsof the described embodiment in existing automated banking machines. Aswill be appreciated, the handling of HTML or other types of documents inconventional computers requires inputs through a QWERTY type keyboard aswell as mouse clicks in locations corresponding to icons or otherfeatures on documents to successfully navigate and use such documents.Conventional automated banking machines generally do not include a mouseor full keyboard. Rather, conventional automated banking machinesgenerally include an alphanumeric keypad similar to that used ontelephones, as well as function keys. Embodiments enable the operationof the system with terminals which have such interfaces operate in amanner which attains benefits of the invention.

FIG. 27 shows an example of a conventional automated banking machineinterface 162. Interface 162 includes an output device which includes ascreen 164. Screen 164 may be a CRT, LCD or other conventional displayscreen. In the embodiment shown screen 164 is not a touch screen as inthe previously described embodiment. A plurality of function keys 166are disposed at locations adjacent to the screen 164. A keypad 168 isalso included in the interface 162. Keypad 168 includes alphanumerickeys as well as certain other dedicated keys such as “cancel,” “correct”and “ok.” Other keys on the keypad are generally blank but in someinstances may be used.

In the operation of a conventional automated banking machine, screendata which is generated from information stored in the terminal memoryproduces defined transaction screens which are presented graphically onthe screen 164. The screens appear in a sequence in response to thetransaction function selected by the customer. Conventional screens alsogenerally include text or graphics representative of selections that canbe made by a customer. These text or graphic options generally includelines or other indicia which extend to the edges of the screen adjacentto one of the function keys 166. A user is enabled to select the optionsby pressing the function key which is pointed to by the selectionLikewise in the operation of the automated banking machine a user isenabled to input the alphanumeric characters which comprise the PINnumber as well as numeric amount information and other instructions bypressing the keys in the keypad 168.

In an exemplary embodiment the software operated in the automatedbanking machine operates to convert standard ATM key inputs to operatingsystem events such as a mouse click in a desired location or an inputfrom a QWERTY type keyboard. The software components which enablecarrying out this function are shown in FIG. 28-30. These functionsinclude a keypad applet 170. The keypad applet 170 in the describedembodiment is included among the applets in the terminal directors 144.The keypad applet 170 supports a subset of the keyboard common deviceinterface (CDI) functionality.

The keypad applet 170 coordinates with a keyboard command server whichoperates in the transaction services application 146. The server in thetransaction services application communicates with the common deviceinterface for the keypad and function keys, schematically indicated 172.The key CDI in the described embodiment is a JAVA program which isreferred to as a wrapper for the common device interface associated withthe function keys and the keypad.

The software further includes a keyboard mapper program schematicallyindicated 174. The keyboard mapper in the exemplary embodiment is inconnection with a database 176 which stores a plurality of map sets. Inthe exemplary embodiment the keyboard mapper is an extension of thekeyboard class of objects used for operating the keyboard. The keyboardmapper operates to store sets of keymaps in the database 176. This isaccomplished by reading information in a configuration database for theATM to obtain the keymaps that are operated in the particular machine.During operation, the keyboard mapper selects one of the keymaps as thecurrent set. This is done in response to the keypad applet and is basedon instructions in HTTP records which are selectively accessed. Thekeyboard mapper may select keymaps responsive to instructions indocuments processed through the browser. The keyboard mapper is alsooperative to enable the keypad and function keys appropriate for theparticular mapset selected. The keyboard mapper is further operativeresponsive to the selected mapset to translate a keypad input signal ora function key input signal into a respective keyboard or mouse inputsignal which is then delivered to the keyboard input stream or the mouseinput stream of the operating system of the computer in which thesoftware operates.

In the exemplary embodiment the mapsets are each comprised of hashtables. Keymap objects are stored as values in the hash tables such thateach object includes the values and operations necessary to convert anyappropriate ATM key event to an operating system input event.

As can be appreciated in the case of function keys adjacent to the ATMscreen it may be desirable to provide a mouse input to the mouse inputstream that corresponds to a particular coordinate location for themouse input. This is provided by the keyboard mapper using the selectedkeymap set. The various keymap sets enable the different function keysto provide different types of inputs to the computer operating systemresponsive to the document processed by the browser to produce theoutput displayed to the user. Further the keyboard mapper causes thepressing of a selected key to produce an input corresponding to a mouseclick at a selected x,y coordinate position on the screen. It should beunderstood that either keypad keys or function keys can be used toproduce mouse inputs. Likewise function key inputs may be converted tokeyboard inputs. In some embodiments however it will be desirable todisable the mouse indicator on the screen such that the user does notnotice a usual mouse icon. Such disabling may include in someembodiments reducing the size of the mouse icon such that it is so smallthat it cannot be readily seen by a user of the machine.

During portions of some transactions it may be unnecessary for the userto press any keys. In such situations some embodiments operate todisable the keypad keys and/or function keys. Because resources of thecomputer are used in polling such keys for inputs, the cessation of suchpolling during appropriate times enables the computer resources to bedevoted to carrying out other functions. This will increase the speed atwhich other activities may be carried out. This may be accomplished insome embodiments by the keypad applet operating to remove the keydevices from a poll list.

FIGS. 28-30 include schematic depictions of examples of the operation ofthe keyboard mapper and the keypad applet. FIG. 27 shows an example ofan input to the keypad 168. In this example the keypad applet 170generally in response to instructions in an HTTP record such as an HTMLdocument or other events, transmits and enables events to thetransaction services application 146. In response a mapset is selectedfrom the database 176 corresponding to the particular map name. Thekeyboard command server is further operative to enable the appropriatekeys of the ATM.

In this example, in response the customer pressing the “OK” key on thekeypad the CDI generates an appropriate signal to the transactionservices application. As will be noted from FIG. 27 a “OK” key isreferred to by convention as the “J” key of the ATM interface. Thetransaction services application transmits the signal generated from thepressing of the “J” key by the customer to the keyboard mapper 174. Inresponse to receiving the signal, the keyboard mapper operates toresolve the object in the mapset corresponding to the map name whichwill convert the function key input signal to a keyboard input signalwhich is recognized by the operating system. By calling the selectedobject from the mapset, a keyboard input signal is produced anddelivered into the keyboard stream of the computer. This is representedby keyboard stream 178. In the embodiment shown the keyboard stream isan input to the Windows NT® operating system. The keypad applet 170operates to sense the input through its corresponding key listener.Applet 170 is also operative to receive the event and may operate todisplay an icon or other graphic corresponding to what the customer hasinput.

FIG. 28 shows operation of the keyboard mapper in situations where thetransaction services application operates to prevent transmitting thedata input by the customer to the applet 170. This may be desirable forexample, in situations where the input by the customer is the customer'sPIN or other data which is not to be displayed. In these circumstancesthe transaction services application 146 operates to hold the data inputby the customer and to send only a signal representative of a holdingcharacter, in this case a “*” symbol back to the browser. This is doneselectively in response to the instructions contained in documentsaccessed by the browser or in other HTTP records accessed by thecomputer which indicates that the input by the customer corresponds totheir PIN or other data which is not to be sent to the browser. In theexample shown in FIG. 28 only the holding character is passed throughthe keyboard mapper to the browser. In situations where the HTTP recordaccessed invokes methods in which numerical values are to be sent to thebrowser and/or displayed on the screen (such as the amount of awithdrawal transaction) the signal sent by the transaction servicesapplication to the browser is indicative of the numerical valueassociated with the key pressed.

FIG. 30 is a further example of the operation of the keyboard mapper inthis case the input corresponds to a function key 166. In this case theinput is caused by pressing the function key “A” which is shown adjacentto the upper right hand corner of the screen as shown in FIG. 27. Thesignal generated in response to pressing the function key is passed tothe keyboard mapper which in response to the data obtained from the datastore 176 outputs a mouse input corresponding to a mouse click. Themouse input includes data representative of the x and y coordinates onthe screen where the mouse click is to be provided. This mouse inputsignal is passed to the mouse stream input schematically represented180.

As will be appreciated, to enable the automated banking machine whichprocesses documents to operate using a conventional ATM interface themouse input will generally include coordinate locations which correspondto a location on the screen adjacent to the particular function key.This is because the icon, line, text or other indicia which the customeris selecting by pressing the key will preferably appear or extend on thescreen adjacent to the key. In this way the customer is aware throughthe visual presentation what key to press to make a correspondingselection. A number of function keys adjacent to the screen may beoperative at any one time. The customer may make selections by pressinga function key at one location and then a function key at anotherlocation disposed from the first location. This will result in signalsbeing sent to the mouse stream corresponding to mouse clicks atcoordinates on the screen adjacent to the function buttons pressed bythe customer. During transactions various combinations of function andkeypad keys may be operative and mapped to various keyboard and mouseinputs as determined by the selected mapsets. In addition developers maydevelop special mapsets corresponding to the particular graphics indocuments which are displayed.

In the foregoing manner keypad inputs to a conventional ATM or otherautomated banking machine keypad can be translated into conventionalkeyboard or mouse inputs which can be identified and processed in aconventional keyboard input stream or mouse input stream to a computer.Likewise function keys may be translated into mouse inputs at selectedlocations and delivered into the mouse input stream for processing bythe computer or may be converted into keyboard inputs and delivered tothe keyboard input stream. A further advantage of the described terminalconfiguration is that keys may be selectively disabled except when theyare needed. This may reduce instances of attempts to improperly accessthe machine by pressing keys on the keyboard. Further as previouslydiscussed steps may also be taken to disable keys when they are notneeded to increase transaction processing speeds.

A further advantage of some embodiments is the ability of the automatedbanking machine to provide printed documents based on instructions inHTML or other types of documents. Such printed items may includetickets, travelers checks, money orders, bank checks, scrip or othertypes of documents. The ability of embodiments to access and processdocuments enables the printing of graphics and other indicia which canproduce printed documents having selected appearance features andselected ornamental designs. This can reduce the need to utilizepreprinted forms and also enables the printing of a greater variety ofprinted formats. Further the configuration of some embodiments of themachine enable printing only selected portions of transactioninformation for record keeping purposes within the machine whileproviding versions including enhanced graphics or other attractivefeatures to customers.

FIG. 31 is a schematic representation of the operation of the system inprinting forms using a printer in an automated transaction machine. Theexemplary form of the invention uses the WIN32 printer services whichoperate under Windows NT® 4.0. In the exemplary transaction shown, thedirector manager class 180 operating in the terminal theater portion 138initiates a print receipt transaction by requesting a printer director182 to print a receipt. The printer director in the exemplary embodimentis a collection of instances of related JAVA beans which operate tocarry out printing activities, and is one of the directors among theterminal directors 144. The printer director includes a print classwhich is schematically shown separately which is operative to invoke aprint URL method. The printer class in the exemplary embodiment includesaccess to the shared transaction data object which includes the customerspecific information concerning the transaction that includes indiciarepresentative of information to be printed. In the case of an automatedbanking machine this may include for example indicia representativeinformation which is read from a customer's card input to the machineand read by a card reader. This would include for example the customer'sname and account number. The other transaction information may includethe types of transactions conducted such as a deposit, withdrawal orinquiry as well as the amount involved in each respective transaction.

The transaction services application 146 receives the print request andpasses the URL string to the WIN printer object 184 by the print URLmethod. The URL address in an exemplary embodiment is the address of anHTTP record such as an HTML document that will be used to format thedocument to be printed, in this case a receipt. This HTML documentcontains the embedded JAVA script that processes transaction data fromthe transaction data object. The URL address of the document may be on alocal machine or may be retrieved from another server such as through anetwork schematically indicated 186. Network 186 may be a local areanetwork or a wide area network depending on the configuration of themachine.

The WIN printer object 184 next navigates to the address of the documentto be accessed. This is done in one embodiment using Microsoft's C WebBrowser2 ActiveX control. When the HTML document has been loaded theActiveX control automatically begins processing the content of theaccessed document. The transaction services application 146 invokes theprint URL method of the WIN printer object 184. The WIN printer objectuses the ActiveX control to print the current HTML document. Thisprinting is processed by the Windows NT® print spool and graphicscomponents.

The JAVA CDI receives an event from the print monitor component 192 thatindicates the completion of print spooling. This indicates that a fileis now available to be read and sent to the common device interface(CDI) 188 of the receipt printer.

Next a printer object 190 invokes a read data function in the printmonitor 192 to determine the location and size of the print data file.The print object 190 sends the data or the path name of the data file tothe printer CDI 188. The printer CDI 188 then passes the print data tothe printer hardware. This results in printing of the receipt.

Once the receipt is printed the applet from the printer director 182issues a request to deliver the printed receipt. The delivery request ispassed through the transaction services application 146 to the printerobject 190. The printer object 190 invokes the delivery method on theprinter CDI 188 to cause the receipt to be delivered to the user of themachine. The operation of the software components enables selectivelyaccessing document formats as well as using instructions contained inthe documents to include transaction data within the printed documents.This enables producing documents of varied types. In addition it enablesproviding printing different types of documents for different customers.This may be desirable when providing marketing information, coupons orsimilar indicia on transaction receipts. This approach furthersimplifies providing printed formats in various languages by developingHTML documents which provide printed forms in different languages. Ascan be appreciated numerous types of form documents may be establishedwhich include instructions which instantiate and/or process certain datain the transaction data object to produce printed forms. In additionsimilar methods may be used for providing marketing to customers byprofile or types of customer categories, as well as on a segment of onebasis.

While the printing method previously described is discussed inconnection with delivering transaction receipts, similar methods may beinvoked for the printing of statements for customers as well as forprinting a transaction journal within the automated banking machine.Further by accessing selected documents controlling the format ofprinting the information, journal records may be provided withconsolidated information in a manner which enables conserving journalpaper within the machine by not printing promotional or other types ofinformation that is provided on customer documents.

The printing method of the exemplary embodiment also enables printingvarious types of optical indicia such as bar code or other types ofmachine readable indicia which can be used for printing coupons, checksor similar articles. Such coding may facilitate tracking the use of suchitems by customers for purposes of evaluating the effectiveness ofvarious marketing efforts. In addition machine readable indicia may beused for printing on items such as deposit envelopes and/or intransaction journals. Such printing may facilitate reading such items bymachine to verify the contents of deposits.

The printing capabilities achieved through the methods described alsoenables the printing of selected graphical materials. This may includefor example materials which include embedded digital signatures whichcan be used to verify the genuineness of the items printed. This may beparticularly useful for example in situations where the transactionmachine is used to print scrip, travelers checks, betting slips or otheritems having independent value. In addition printed documents in fullcolor may be produced by including a color printer in the transactionmachine.

The principles associated with printing forms from the automated bankingmachine are also applicable to the development of other electronic andhard copy forms. As previously discussed, in some embodiments thetransaction data may be delivered to the home bank as an HTML documentor other HTTP message. Such documents may include instructions whichwhen processed by a browser, operate to extract or manipulate the datatherein so it may be further processed and/or stored in a differentformat. Such processing may include for example, the conversion of thedata in the document to a non-HTTP format such as a Diebold 91X, NCR PASor IBM 473X format.

In some circumstances customers at the automated banking machine may bepresented with promotional offers or offers to purchase goods orservices. These offers may come from vendor entities not associated withthe institution with which the customer has their account. Such offersto be accepted may require the customer to provide information to thevendor. Such information may commonly include data accumulated in thetransaction record or transaction data object. For example, the vendorof the goods or services will often need the customer name and accountnumber data for charging for the goods or services. As previouslydiscussed, the transaction data object may also hold personal data aboutthe customer that is stored on the customer's card or other article andread by a reader in the machine. In exemplary embodiments, the vendorsof such goods or services may have applications accessible on a server.These applications may include documents which have instructions thereinfor instantiating and/or processing the information in the transactiondata object to provide the information the vendor needs to consummatethe transaction. This may be accomplished by navigating one of thevisible or non-visible browsers in the banking machine to the networkaddress at which the vendor document(s) are accessible in response toinput of instructions by the customer that they wish to accept an offeror conduct such a transaction.

In exemplary embodiments, a vendor form may be viewed on the display andprinted by the customer at the automated banking machine. If there is aneed for further information from the customer or for the customer tomake selections, the vendor application comprised of HTML, other typemark up language or other documents may elicit such information throughthe customer interface of the banking machine. The vendor applicationmay also have the customer acknowledge limitations of disclaimersrelated to the goods or services being offered. The printingcapabilities of the exemplary embodiment further enables providing acustomer with a printed version of a computer generated form or contractreflecting information concerning the transaction and terms associatedtherewith. Further any special provisions such as a printed notice thatthe customer has a right to rescind the transaction for a period of timeand the steps the customer must take to rescind may be provided inprinted hard copy format.

In alternative embodiments the offers or transactions provided throughthe automated banking machine by vendors of goods or services mayutilize the same or at least some of the documents comprising anapplication which is used to conduct transactions electronically whenthe customer is not operating an automated banking machine. For example,similar form type documents may have data therein populated through auser's home computer when the transaction is conducted away from anautomated banking machine. When the transaction is conducted at abanking machine the information in the transaction data object or othertransaction record is used to provide the necessary data.

This capability provides opportunities for vendors to developapplications that can be used over the Internet for home PCs as well asfor customers who use automated banking machines. Such capabilitiesfurther enable vendors and banking institutions to develop applicationssuch as home banking applications, applications for making purchases andbill payment applications that can be utilized from both home PCs andautomated banking machines. Because automated banking machines haveaccess to data which is stored in a bank office, database personal datastored on a card or accessible from another data store, exemplarysystems may be configured so that additional information may be includedin the transaction data object without the need for input by a customerat the banking machine. This enables processing transactions at thebanking machine more quickly than may be possible on the customer's homePC. Further utilizing the banking machine for conducting transactionsenables the customer to conduct the transactions utilizing the securityassociated with the banking machine system.

The use of automated banking machines to conduct transactions that couldbe carried out through a home PC has an advantage in that it includesthe capability of providing the customer with hard copy receipt formsdocumenting transactions conducted. The use of the banking machine mayalso provide customers with greater confidence that transactions havebeen recorded as the bank may also maintain information which documentsthe transaction even through the transaction is between the customer anda third party. Banking machines may also provide receipt forms that aredeliberately made more difficult to counterfeit or which havecapabilities of being verified as genuine. The use of image recordingsystems in connection with banking machines also may be used to verifythat a transaction was conducted by an authorized person. Such featuresalso enable the institution having the customer's account to offerpromotions such as premiums, extended warranties or prizes forconducting transactions with the involvement of the institution.Numerous advantages within the scope of the concepts disclosed may alsobe achieved.

Alternatively or in addition, customer confidence may also be maintainedby the customer receiving electronic evidence of the transaction.

The automated banking machine, such as an ATM, may be operative toinitiate the sending of a non paper transaction receipt to the customer.The receipt can reflect a transaction performed at the automated bankingmachine, such as the dispensing of cash, deposits, the transfer of fundsbetween accounts, and the payment of bills. The receipt may be sentusing a wide area network, such as the Internet. The receipt may be anelectronic receipt, for example a receipt in the form of an e-mailmessage sent to one or more e-mail addresses. The electronic receipt mayalso be a text message sent to a phone number of a mobile phone, pager,PDA, or other portable computing device. The receipt may be an audioreceipt in the form of voice data (analog or digital). The receipt maybe generated and/or sent from the ATM itself or from another computerassociated with the ATM, such as a bank host computer. The receipt mayinclude graphic information such as an image of a check or otherinstrument or item. The customer can receive (or convert) the electronicreceipt in a format that permits a hard copy to be printed.

The customer may have various options regarding where to receive thereceipt and the content of the receipt. The customer may choose thedesired options when initially setting up an account, such as a bankaccount. For example, the e-mail address, mobile phone number, or othersystem or electronic address may already be known by the bank from thecustomer's bank account. Thus, an electronic receipt can be sent to thee-mail address, mobile phone number, or other system address which isassociated with the customer's account. The customer may also be able tochange the options, such as the e-mail address or mobile phone number,through use of the ATM such as by providing inputs thereto through theinput devices thereon. Alternatively, the desired options may beoriginally selected at the ATM with initial use thereof.

By providing an e-mail address, mobile phone number, or other systemaddress, the customer may choose to receive the receipt at a computer,such as their home computer (e.g., pc), work computer, mobile phone,pager, PDA, other hand-held or portable computing device, or anotherdevice capable of receiving a message. The customer may also choose toreceive the receipt as a voice message on their voice mail or a phoneanswering machine.

The customer may also have the option of determining the level ofinformation in the receipt. Some customers may desire basic informationwithout any personal information. That is, a customer may be concernedabout private or confidential information. A customer concerned aboutthe security of e-mailed transaction information may elect to receive asimple e-mail without any worry if the e-mail should be intercepted orsent to a wrong address. For example, their electronic receipt may be ane-mail stating that “This is a reminder that you withdrew $100”. Othercustomers may desire much more detailed information in which theirreceipt includes the transaction date, the type of transaction, theamounts involved in the transaction, the financial institutionsinvolved, the account numbers, and the account balances. Of course othercustomer receipts may contain more or less information content.Furthermore, security and/or verification technology, e.g., encryptiontechnology, digital certificates, secure socket connections, etc. may beused to ensure secure receipts.

The customer may also have the option of sending additional receiptcopies to additional selected systems and system addresses. For example,a receipt may be sent to an associate or a party to a businesstransaction as an indication that a deposit or payment on a loan wasmade. A receipt may also show that payment was made to a particularaccount, such as the account of a utility company. A co-signer of anaccount, such as a parent, may also receive their own electronicreceipt. Additionally, the electronic receipts corresponding to the sametransaction may not be identical in information content. For example, aparent's receipt may include more (or a different type of) information(e.g., withdrawal amount, date/time of cash withdrawal, location ofwithdrawal, etc.) than the receipt their child receives.

The electronic receipt may include security coded information. Software,which may be installed on a customer's pc, may be required to decipherthe coding to permit reading of the receipt.

Other receipts may be formatted so that the transaction indicatedthereon can be easily read or even downloaded into a financial program,such as Quicken or Microsoft Money. Still other receipts may beformatted in a manner compatible with a financial program such that whenthe financial program is opened by the customer the customer is promptedas to whether receipts should be searched for and automaticallydownloaded. Still other receipts may include instructions which initiatethe running of a financial program (such as Quicken) which automaticallyenters the receipt transaction into the account records. For example, acash withdrawal electronic receipt may contain instructions embeddedtherein enabling the opening of the customer's Quicken program andautomatically inserting the transaction information in the correctledger of the customer's check book account.

The ATM system may also be able to send the customer an accountstatement, such as a mini statement. The statement may be sent in amanner similar to a receipt. The statement may also be compatible with afinancial program for automatic downloading of the statement informationfor correcting and/or updating the customer's financial programinformation.

A receipt may include video or image data content (such as a video file,film, picture frames, digital images, or other digital content) of atransaction. The video content (still or moving images) may be providedby one or more cameras outside and/or inside the ATM. For example, thereceipt may include video content of a customer receiving a cashwithdrawal or making a deposit. The video content may also include thedate and time of a deposit. The time may include the hour, the minutes,and the seconds covering the entire time period in which a transactionwas carried out. The starting and ending times of the transaction may bedetermined by the ATM owner. For example, for a deposit the startingtime may be when the ATM determines a customer request for deposit, andthe ending time may be when a secured deposit is sensed as received bythe machine. Another example of a deposit accepting device is describedin U.S. Pat. No. 6,230,928 the disclosure of which is incorporatedherein by reference.

For a cash withdrawal, the information in the receipt may be used asevidence by the customer if the entire requested amount of withdrawalwas not presented to the customer. The customer can later use theevidence, or notify the bank to review their copy of the video, in orderto receive the missing amount. The customer may have the option ofrequesting the video receipt after receiving the cash withdrawal. If thecustomer is pleased with the cash withdrawal then the customer may denychoosing to receive a receipt. However, if the customer did not receivethe requested amount of cash, e.g., because of a machine malfunction,then a receipt may be desired and requested. The video may also be usedby the ATM owner to assist in determining the cause of the malfunction.Of course a copy of the video receipt can be electronically sent to anATM technician facility for machine assessment.

Furthermore, cameras associated with an automated banking machine may beused to provide images for self diagnostic operations. For example,images may be generated at a set frequency (or randomly) for comparisonwith previously created standard images. A computer system can compareimages to check for several factors, such as machine part wear (e.g.,using an inside image) or a security breach (e.g., using an outsideimage). Of course additional cameras may be used which are not attachedto the automated banking machine, especially cameras that can provide anexterior view of the outer surfaces of the machine. The cameras may alsohave a programmable control to provide different magnifications andcamera movement.

For a deposit, the receipt may include image (e.g., video) contentshowing evidence that a deposit transaction was actually carried out.The electronic receipt may be associated with an ATM depository or withsome other type of deposit accepting machine, such as a stand-alonedepository. As previously discussed, the depository may have one or morecameras outside and/or inside the machine for providing receipt materialcontent. A depositor customer may have receipt options similar to thepreviously discussed receipt options. Since the video receipt providesthe depositor a record of what has been deposited, disputes as towhether the deposit actually occurred can be quickly settled or avoided.

A receipt may also provide proof of payment of a bill at an automatedbanking machine. The machine may permit payment by cash, check, creditcard, debit card, smart card, balance transfer, etc. The bill may be abank loan, a credit card bill, a utility bill, merchant invoice, or someother type of bill involving due payment. For example, a customer may beable to deposit cash into the automated banking machine withinstructions (either text or electronic) as to bill payment, e.g., whichbill is being paid, amount of payment, etc. The customer's receiveddigital (e.g., image file) receipt would show evidence that the bill wastimely paid.

It should be understood that an automated banking machine as discussedherein may comprise a self service machine. For example, the selfservice machine may be a part of checkout system at a merchant facility,such as a grocery store. That is, a customer can use an automatedbanking machine to perform a self checkout of a grocery purchase. Theself service machine may permit the transaction functions discussedherein, including cash withdrawal, deposits, and bill payment. The selfservice machine may also have access to the information relating to thegrocery items available for purchase, such as their identification andprices, in order to permit a customer to perform a self checkout.

Furthermore, an automated banking machine may have a check acceptordevice capable of receiving and reading a check. A check, like currency,can be accepted by the machine for a variety of transactions asdiscussed herein, such as a deposit or as bill payment. A check, inorder to be accepted by a machine for bill payment involving anotherbank, may require machine readable indicia thereon pertaining to theparticular payor, payee and/or amount. For example, a check may haveprinted thereon the account information of the payor or maker of thecheck. This information may be printed in the form of micr or otherindicia which can be read by the banking machine and used to communicatethe account information along with the check amount and/or otherinformation to the payor's bank or a clearing house. Alternatively or inaddition, a payee such as a utility company, may have indicia such as anumber on the check which the machine can recognize for use inprocessing the check. The number may include information correspondingto the payee's bank that enables the host bank to locate and communicatewith the payee's bank to confirm information. Thus, the host bank cansend necessary information to the payee's bank or a clearing house tocomplete the transaction. Examples of a check imaging device and itsoperation is described in U.S. Pat. Nos. 5,540,425 and 6,474,548 thedisclosures of which are incorporated herein by reference.

An image of a received check can be generated by the automated bankingmachine. Other information, such as the payor, payee, amount indicia,receiving bank's identifier or other indicia, may be included in theimage. The image may include the previously discussed video or imagedata content formats. Other devices for providing check images may alsobe used, such as a scanner. The check image can be sent, e.g., byelectronic message such as e-mail to the owner of the checking accountfrom which the funds are drawn.

Checks may have indicia corresponding to the e-mail address printed,mobile phone number, or other system address encoded thereon.Alternatively a person making or cashing the check may print or write ane-mail address or other system address on the check (for example on thefront side for the maker and on the backside for the payee). Theautomated banking machine can read an e-mail address, mobile phonenumber, or other system address located on a check. Alternatively or inaddition, the e-mail address, mobile phone number, or other systemaddress may be stored in a data store in correlated relation with theindicia corresponding with the payor information on the check, such aswith the maker's checking account. Thus, an e-mail address, mobile phonenumber, or other system address may be obtained by a bank, clearinghouse (or other party) by associating check information (e.g., accountnumber on the check) with the e-mail address, mobile phone number, orother system address associated with that customer's checking account.

The automated banking machine may be programmed to display the systemaddress information for sending the information to the customer prior toinitiating sending of the receipt. The machine may then prompt thecustomer to provide one or more inputs through input devices on themachine to confirm whether the displayed address is the correct addressto which the electronic receipt should be sent. Again, the customer mayhave the option of correcting and/or updating the address information atthe machine by providing inputs through input devices on the machine.The host connected to the ATM can then store the new address informationfor future use by associating it with that customer's transactionaccount, e.g., checking account or with other customer information.Alternatively or in addition the ATM may read the notification data onthe check associated with the maker (or an endorser) and operate toprovide such entity a receipt and/or a copy of the check.

Alternatively or in addition, a bank host may automatically compareindicia corresponding to an address for sending an electronic receipt orother message read from a check with a database to determine if theaddress has been updated. If the address has been updated, then thebank's customer records can be updated to reflect the new e-mailaddress, mobile phone number, or other system address and the checkimage or other message is sent to the updated system address. Thedatabase may be public or proprietary. For example, a database may showthe customer having a newly listed Internet e-mail address. Thecomparison with a database may involve the use of an Internet searchengine. Again, the customer may be requested to input or provide one ormore inputs to confirm the correct e-mail address, especially if thereare inconsistencies in the search results.

In other embodiments the customer may be requested to confirm thecorrect system address after a predetermined period of time. Forexample, to provide enhanced security, after each six-month period acustomer may be prompted at the automated banking machine to confirm thecorrect e-mail address, mobile phone number or other system address byproviding at least one input. Of course, other factors may require acustomer to confirm a correct an system address. For example, systemaddress confirmation may be needed if the check is old or suspicious.

The e-mail address, mobile phone number, or other system address ofrecord so as to indicate that it is associated with a customer'schecking account may also be used by the bank to help determine whetherto accept or reject a check at the machine. That is, a system addressmay be a factor considered in deciding whether to accept a check fordeposit. For example, a third party check may not be accepted fordeposit in a customer's account if the owner of the checking accountfrom which the funds will be drawn does not have an associated e-mailaddress to which to send the image of the check, or if the e-mailaddress is not in conformance with certain criteria.

In exemplary embodiments at least one digital image of a check receivedfor deposit is generated at the automated banking machine. As previouslydiscussed, a check scanner or other imaging device may be used tocapture the image. The check image may be forwarded or otherwise madeaccessible to a remote computer, such as the host bank. A data store inoperative connection with the remote computer may store a copy of theimaged check or selected portion(s) thereof, and possibly otherinformation associated therewith. The other information may includeinformation enabling a bank to have proper record keeping and retrievalof the check image, such as the checking account, check number, payor,payee, date, time, amount, etc. The remote computer may be used toproduce copies of the check image either electronic or hard copy as maybe requested. The remote computer or other computer connected to thedata store can be used to e-mail an image of the check to the e-mailaddress associated with the account listed on the check as associatedwith the payor. Alternatively the remote computer may resolve an addressassociated with the maker or payor and/or other entity who is to receivean image corresponding to the check, and may operate to cause thecontroller in the machine to forward the image or to make the image datastored at the machine accessible to such system address. Image datacorresponding to the check can be electronically sent or made accessibleto financial institutions, clearing houses or other entities which mayrequire knowledge of the information associated with the check and/orone or more images thereof. For example the check image may beelectronically sent to the bank on which the funds are withdrawn, theFederal Reserve, other government agencies, outsourcing facilities,and/or other organizations. The check image may also be sent or madeaccessible to law enforcement agencies. Of course the host can alsoprint a hard paper copy of the check and mail the paper copy to afinancial institution or to the customer.

Alternatively or in addition, instead of having the individual images ofchecks e-mailed as individual receipts to the check user, a user canview or download check images corresponding to that user's checkingaccount online from a system address such as the bank's web site. A usermay have different options for viewing the checks at the bank's website, for example individually or as a batch. The combination of checksmay be viewable as a batch in an order corresponding to check number,clearing date, date of acceptance, amount, etc. The checks and/orcorresponding data, whether presented individually or in a batch, may bedownloaded into a user's computer. This may be done in some embodimentsin a format that permits their information to be directly loaded into afinance program, such as a checking account in Quicken. Alternatively orin addition, downloaded checks or certain data thereon or instructionsassociated therewith, may be converted by a software program into acompatible format permitting their usage with a finance program.

Furthermore, a customer, instead of receiving many individual e-mailreceipts, may choose to receive an e-mail containing a single batch ofdeposited checks over a predetermined time period, such as every month.Alternatively or in addition the maker and/or payee may be advised thatcheck images are posted on a site for viewing, and such entities may ormay not choose to download image data. For example a maker or payee maybe satisfied with receiving summary data such as check number and amount(or other data) in lieu of the entire image. In some embodiments a makerand/or payee may access electronic statements that reference checks thateach has issued or deposited. The statement data may each include linksto the system and/or data storage address that contains the image data.In this way multiple entities who may wish to have image data do notneed to access different data. Further, image data such as images fromthe ATM security camera showing the person presenting the check may bestored in associated relation with the image data and other data relatedto the transaction. Of course these approaches are exemplary.

Other embodiments may include a bank or other entity keeping a virtualchecking account on behalf of a customer. The images of a customer'schecks would be electronically stored by the bank on behalf of thecustomer. Thus, a customer would be able to view their checking accountinformation online in real time or near real time. Furthermore, acustomer's checking account information, including the images of checks,could be sent to a desired address at any time as authorized by acustomer. Thus, the customer could have a virtual bank.

As previously discussed, a check image may include other information.For example, the image of a check may also include an authorizationindicia or code. The authorizing indicia would be evidence that thecheck was accepted for deposit by the machine or bank. The machine whichaccepts the checks may physically mark or imprint the authorizingindicia directly on the check. Alternatively, the authorizing indiciamay only be electronically presented in a generated image of the check.For example, the authorizing indicia may be electronically produced andincluded with the check image. The check image may be shown appearing tohave the generated authorizing indicia stamped thereon, or it may beshown with the generated authorizing indicia located outside of thecheck border area. Still, other data may be included with a check image.For example, the other data may include the date, time, amount read,and/or machine location that the check was presented or accepted by amachine. Thus, the check image may include the check area defined by thepaper check border and an additional area outside of the check area. Ofcourse the check image may be stored in a predetermined viewing size andformat at the discretion of the bank. Links may be included in the imagedata. For example a link may be provided to ATM security camera footageby clicking on the endorser's signature. The images may further be madeby the banking machine or other connected computers to include digitalwatermarks of visible and/or nonvisible types that may be used to verifygenuineness of the image.

Alternative embodiments may include using the captured images, whichcontain images of customers, for comparison with individuals wanted bylaw enforcement agencies. The automated banking machine or host systemmay include software operable to segregate facial images from thecaptured images and place them into a separate facial image file. Ofcourse, imaging software may be used to originally capture facial imagesor image features for placement into a facial image file. The comparisonand analysis of facial images may be conducted at the machine.Alternatively, the facial image files may be electronically sent to thelaw enforcement agencies for analysis. Of course other body images,including full body images, may be captured by the machine for use. Theautomated banking machine of some embodiments may further be able toquickly notify law enforcement that a wanted individual is currentlyusing the machine.

In some embodiments the ATM or connected systems may be operative tocapture facial image data, fingerprint data or other biometric dataassociated with a user of the ATM and may use such data for otherpurposes. For example, the identifies of persons cashing checks may becompared and analyzed to assure that such persons are within the countrylegally. Alternatively or in addition, identity data may be used forpurposes of verifying that the person depositing the check has a validwork permit. This may be useful for example, in situations wheretemporary workers are employed and are issued paychecks, vouchers orscrip that can be exchanged for cash at the ATM.

Alternatively or in addition checks as well as other documents such ascurrency bills that are accepted at an ATM may be correlated with imageor other biometric data associated with a person depositing such items.This may enable documents that are determined to be counterfeit,fraudulent or suspect by analysis at the ATM or through a relatedsystem, to be traced back to the particular individual who deposited thedocument. This may be done based on check numbers or bill serial numbersin some embodiments. In other embodiments other approaches foridentifying individuals and correlating individuals and deposited itemsmay be used.

Other embodiments may include using software in a local or host computerthat recognizes when a customer is nearing the end of their availablebatch of checks. For example, the bank host may be programmed such thatwhen a customer's check number of a particular value read by theautomated banking machine or is otherwise processed for payment, thatevent is correlated with the need for more checks. Thus, a customer maybe notified of the situation during a subsequent transaction session atthe ATM and then asked if the user wishes to place a new check order atthe machine. Payment for the new checks could be assessed to thecustomer's account responsive to customer inputs and operation of theprocessor in the ATM. The customer could then receive the new checkorder by regular mail or other delivery method responsive to messagessent from the ATM.

In some embodiments a computer of the ATM which may be alternativelyreferred to as a controller, may be operative to enable the user of themachine to select indicia that appear on the checks as well as otheraspects of the checks such as style features. These may include forexample color and design. In some embodiments the ATM responsive to theuser providing an input indicative of a check order may communicate withone or more remote computers to obtain record data concerning thecurrent address that is associated with the user or their account whichcorresponds to the data on the card used to conduct the transaction. Thecontroller in the ATM may be operative to output this address through anoutput device such as the screen on the ATM along with text promptingthe user to provide at least one input to an input device to indicatewhether the address output is correct. If the user provides an inputindicating that the address is not correct the user may be provided withoutputs requesting that the user provide inputs corresponding to anaddress to be printed on the checks. The user may then provide inputs tothe ATM to indicate the new address which is displayed by the machineand the user may be asked to provide at least one confirming inputthrough at least one input device.

In some embodiments the user may be asked to provide additional inputsto the banking machine before a change of address will be accepted. Suchadditional identifying inputs may help to assure the user's identity.The ATM may provide an output requesting one or more inputscorresponding to information previously known to be associated with theuser who is indicated as operating the machine. Such inputs may includethe maiden name of the user's mother or the last several digits of theuser's social security number. Alternatively or in addition, the usermay provide a biometric input. Such inputs may be communicated throughoperation of the computer in the ATM to a remote computer in operativeconnection with one or more data stores containing such information. Acomparison of input data to stored data may then be made. A failure toachieve a valid comparison may suggest that the user at the machine isnot who they are indicated to be and the banking machine and/orconnected computers may operate to prevent the user from changing theiraddress data and/or from ordering checks. Other steps may be taken aswell in some embodiments, such as invalidating or capturing the user'scard at the ATM, putting a hold on the user's account, attempting tocontact the user through other contact methods such as by phone, orother steps.

In some embodiments the user requesting to order checks at the bankingmachine may be provided with the opportunity to select style features ofthe checks being ordered. This may include colors, patterns, pictures orother features of the checks. In some embodiments the machine may beoperative to provide the user with outputs corresponding to variousstyles of checks. The user may provide inputs selecting style featuresand the computer in the banking machine may be operative to provide theuser with outputs showing check style information responsive to suchuser inputs. The user may also be provided with graphical outputscorresponding to style information options as well as pricing optionsassociated with style options. In some embodiments the user's personalinformation may be used and inserted in the graphical representations ofthe check formats so the user may preview the appearance of their checkswith given style features. In response the user may provide one or morestyle inputs to the machine which are operative to select style featuresfor the checks being ordered. The checks are then produced in accordancewith the inputs provided by the user.

In some embodiments checks ordered at the machine may include securityfeatures produced responsive to inputs provided by the user at themachine. Such inputs may include for example, an image of a portion ofthe user. An image of the user's face captured through operation of acamera operatively connected to the ATM may be included on the checks.Such an image included on the checks may help to assure that the personpresenting the checks is the proper maker. Alternatively or in addition,data or indicia corresponding to other user features may be included onthe check. For example, indicia corresponding to a user's facial, handor fingerprint topography may be included on the checks. Such indiciamay be compared to indicia resolved for a person presenting the check toassure that the person presenting the check is the authorized maker ofthe check. Such identifying indicia may be capable of being validated inan off-line mode by using a sensing device to sense the feature of theperson presenting the check to the data on the check. Alternatively orin addition the data may be stored in a remote database so as to beaccessible at the location at which a user presents a check. Of coursethese approaches are exemplary of many approaches that may be used.

In some embodiments the ATM may operate responsive to the computertherein to receive inputs from the user indicating a system address towhich image and/or other data corresponding to checks received forpayment are to be sent. For example, a remote computer associated with abank at which the user has their account may have associated with theuser or their account, one or more e-mail addresses. The bank mayprovide the user with images of cancelled checks by sending or makingsuch images accessible at such e-mail address. The ATM may operate inconjunction with one or more remote computers to provide an outputindicative of a remote system address for sending images of cancelledchecks. The ATM may output prompts asking the user to indicate if theoutput e-mail address is correct, and if the user provides an inputindicating the system address is not correct, or if there is no systemaddress for the user, the user may be prompted to provide inputscorresponding to a new systems approach. Approaches may be implementedto assure that the system address is bona fide. Such approaches mayinclude the type discussed in connection with assuring that the user isauthorized to provide a change in the address to which checks are to besent. Of course other approaches may be used.

In some embodiments indicia corresponding to the system address for theuser may be included on the checks. For example a check may include themaker's e-mail address for sending images of cancelled checks either ina clear or encoded form on the check. This may enable an ATM or otherdevice receiving such a check the ability to read or resolve the systemaddress for sending an image of the check and/or other data regardingthe check cashing transaction to a user. Alternatively or in addition,remote system address data for the user may be stored in correlatedrelation with account data that is printed on the checks, in one or moredata stores. Thus for example, the indicia on the check used to chargethe amount of the check against the user's account may correspond tosystem address data for sending image data to the maker of the check.

In addition or in the alternative, indicia on the check may alsocorrespond to other systems addresses to which images of the checkand/or other data concerning the check may be sent. For example, suchindicia on the check may either directly or through association in oneor more data stores, be representative of a system address for a bankholding the account upon which the check is drawn, a Federal ReserveBank, a clearinghouse operation and/or other entities. In someembodiments the image data or other data may be delivered in a mannerthat enables such data to be used by other computer programs operated incomputers which receive such data for purposes of accounting,settlement, analysis of possible illegal activity and/or verifyinggenuineness of the check. Of course these approaches are exemplary.

In some embodiments the programming of the ATM may enable a user toaccess image data associated with a check through a system addressassociated with a bank on which the check is drawn or other remoteaddress. Some embodiments a user may be provided with access codes orother information that enables accessing such data. In some embodimentsthe user may be able to select an access code through inputs to the ATM.Alternatively or in addition the user's cancelled checks may beaccessible through a particular web site provided for the user or theiraccount. Further in some embodiments the personal web site may enablethe user to access the check images at an ATM and/or through a home PC.The ability to access such check images at the ATM may further includetransaction options for the user to print copies of cancelled checks atthe ATM. This may provide for example the ability for a person who doesnot have access to a home PC to have access to check images and hardcopies of cancelled checks. This may enable such persons to avoid costsassociated with having cancelled checks or facsimiles thereof sent tothem by mail, which may be assessed by banks in some instances. Furtherin some embodiments the ATM may be operative to offer the user theoption to select delivery of cancelled checks and/or facsimiles thereofby means other than printing at the ATM. The ATM may be operative toenable a user to provide inputs to pay for such a service by assessing acharge against their account. Of course such approaches are exemplary.

Some ATMs of exemplary embodiments may be capable of providing a userwith blank checks from the machine or from a printer or other devicethat is in or otherwise adjacent to the ATM. Such capabilities may beuseful particularly where the user only wants a limited number ofchecks. The features discussed as associated with ordering remotelyproduced checks may be implemented with locally produced checks. In someembodiments an ATM may be provided with an internal or adjacent printerdevice suitable for producing checks or other types of financialinstruments adjacent to the ATM. In some embodiments users may beprovided financial incentives to obtain checks locally at the ATM andavoid printing and shipping costs. Alternatively or in addition ATMcustomers may be assessed greater charges for locally produced checksbecause of the associated convenience. Of course various approaches maybe used.

Additionally, the automated banking machine may be capable of printingpaper checks or money orders for immediate or later use by a customer.Thus, a customer needing more checks could receive a one or a pluralityof new blank paper checks, beginning with the proper check number, atthe machine. In some embodiments the ATM may include a suitable printerand paper stock to enable the user to receive one or more checks fromthe machine. Such approach may enable a user to receive a limited numberof checks until a quantity of checks is printed at a remote location andmailed to the customer. Alternatively, some users may require checksonly occasionally, and may obtain checks as required at the machine.Such machine generated checks may have the advantage of being lower incost than preprinted checks. Further such ATM generated checks mayinclude system address data thereon, perhaps responsive to customerinputs at the ATM indicating a system address for sending an image ofthe cancelled check.

In addition in some embodiments a user may be able to establish achecking account through operation of the ATM. This may include forexample, the user providing a check or cash for deposit to establish theaccount, and the ATM issuing to the user one or more checks that can beused to draw on the account. In addition, input and output devices onthe ATM may be used by the individual to agree to account terms. In someembodiments a digitizing tablet on the ATM may be used to receive datacorresponding to the user's signature. Alternatively, an electronicrepresentation of the user's signature may be produced by the user usinga finger to produce a two-dimensional scan of their signature bymovement of the finger across the face of a touch screen (with thecontroller producing lines on the screen showing the signatureresponsive to finger movement). Alternatively the user may choose or beassigned a numerical or alpha numeric code or a graphical symbol orcombination thereof to use as their signature to use when endorsing thechecks. Of course these approaches are exemplary of many that may beused.

Furthermore, the automated banking machine, such as an ATM, may becapable of producing checks or money orders for deposit by a customer.The customer may request the printing of one or more paper checks forcurrent use at the machine. That is, the machine could print a papercheck for the customer and then the customer could physically fill outall or portions of the printed check and deposit it into the machine.The machine would then image the deposited check. The machine may thenanalyze the check for check number, legal amount, courtesy amount andperhaps other data using character recognition software operating in themachine, such as character recognition software available from A2iACorp. or Carreker Corp. for example. The computer in the banking machinemay then operate to cause the check data, check image data and/or otherinformation to be communicated to the check payor, drawee bank, payee,clearing house or other system addresses in accordance with theprogramming of the particular system.

Alternatively, a customer may request the machine to produce and deposita check for the customer. The bank host could have the customer'sdigital signature on file, or the customer could physically orelectronically sign the check at the machine. For example, the machinecould print the paper check, accept the check into the depositorysection of the machine, and record images relating to the entiretransaction. Thus, a check image is generated and stored. Payment forthe check amount, and any other fee, could be deducted from thecustomer's account. The banking arrangement structure and operationpermit a customer to pay bills by check, obtain cash for a check orperform other transactions without the customer requiring initial (orpossibly any) possession of any paper checks.

Alternatively, instead of the machine actually printing a check fordeposit on behalf of the customer, the machine may generate only anelectronic image of a virtual check for deposit. A check image may stillbe generated and stored. That is, the banking machine generates, thecustomer electronically signs and then the machine stores a virtualcheck. Again, the check image may be electronically sent or madeaccessible to the bank on which the funds are withdrawn, the FederalReserve, the payor customer, the payee and/or other entities. Ifnecessary, the virtual check can be converted into a paper check at anyor all of the organizations that require a paper copy of the check.Therefore, time and costs associated with the shipping and handling ofpaper checks may be reduced with the use of electronic checks.

In some embodiments an automated banking machine may generate a check,other instrument or item for the customer. The banking machine mayreceive the check, instrument or item, and then dispense cash to thecustomer in exchange for the check, instrument or item. Such a systemmay find particular applicability in situations where the customer hasreached their daily limit on allowed cash withdrawals on a debit cardaccount or daily cash advance limit on a credit card account. Becausedaily limits are generally much higher for purchases on such accountsthan for cash withdrawals, the banking machine may be programmed toenable the customer to purchase a check, or other instrument or item atthe banking machine.

The banking machine may be configured so that a customer may bepresented with the option of issuing a check, or purchasing a check,item or instrument, if they request a transaction after they reach orafter they request a transaction which would put them above their dailycash withdrawal limit for their account. In some embodiments a check orother instrument may be produced in either hard copy or virtual form bythe machine. The customer may sign the instrument (physically if in hardcopy, or electronically if virtual) and then deposit the instrument inthe machine. In the case of a virtual instrument the user would provideone or more inputs meeting the legal requirements of an electronicsignature, and would provide one or more inputs through input devices onthe machine to indicate the deposit of the instrument. This may includefor example, one or more inputs through keys, biometric inputs, touchscreen inputs and combinations thereof. The banking machine would thenaccept or otherwise process the instrument and provide the user with thecash. The value of the instrument, plus transaction fee surcharges ifany, would be charged against the user's account. In this way a usercould avoid the inconvenience of low daily cash withdrawal limits. Ofcourse the hard copy or virtual instrument could be delivered as part ofa message to various entities at system addresses by e-mail or otherwiseas previously described.

Alternatively or in addition, in some embodiments the ATM mayissue/generate the check or other instrument or item, and the cash maybe provided from another source. This other source may be anothermachine that accepts the instrument or item. For example the item may bea document, voucher or token which when presented to another machinecauses that machine to dispense cash. Alternatively, the source for thecash may be a human cashier. The cashier may receive the tangible checkor item, and/or receive data corresponding to the virtual instrument,and provide the user with cash. The user entitled to the cash may becorrelated with the virtual check through various processes, such asdata encoded on a card the user used to initiate the transaction, abiometric identifier read at the banking machine, on the user's card orotherwise, or other forms of identification. Various approaches may beused depending on the requirements of the particular system.

It should be recognized that exemplary forms of the automated bankingmachines discussed herein permits their use at merchant facilities. Forexample, an automated banking machine at a merchant facility may be usedto capture images related to the financial transaction at that facility,including goods purchased and credit/debit card payments. An electronicreceipt of the purchase could be sent to the purchaser at acorresponding system address in response to operation of the bankingmachine. For example, electronic receipts and/or images of checks may beprovided where bill payments are made either through an ATM or otherattended or self service facility. Such capabilities may also beprovided in situations where users purchase goods or services such as aself service check out station. Of course, these approaches are merelyexemplary.

It should be recognized that exemplary forms the automated bankingmachines discussed herein may comprise retrofitting or modification ofexisting automated banking machines, such as ATMs. For example, anexisting ATM and/or bank host computer could be modified to include thecapability to submit an electronic receipt of transactions conducted atthe ATM.

FIG. 60 is a schematic view representative of a cash withdrawaltransaction at an ATM which provides the user with a remote electronicreceipt. The manner of communication between ATMs and a remote computersuch as a bank host computer has been discussed and need not bediscussed again in detail. In this example the customer has an accountat the host bank. The host bank authorizes the ATM to dispense the cashto the customer. A record of the cash withdrawal transaction isgenerated and stored at or submitted to the host bank. A text-basede-mail receipt corresponding to the withdrawal is sent to the customer'se-mail address of record. For example, the electronic receipt may be ane-mail stating that “This is a reminder that you withdrew $100 from yourchecking account.” Alternatively or in addition, if the customerrequested a receipt which includes images, such as images of aspectsrelated to the transaction such as images of the user, the card, thedispensed cash, etc. then the electronic receipt including such imagesor including links to such images is sent responsive to operation of thecomputer in the machine and/or other connected computers to thecustomer's e-mail address of record. The electronic receipt may includesound files or links to sound files such as a synthesized voice message.The electronic receipt may also include multiple related images and/orfull motion video. The customer may receive the receipt through a widearea network, such as the Internet.

FIG. 61 is a schematic view representative of a cash deposit at anautomated banking machine and with e-mail transaction receipt. In thisexample the customer has an account at the host bank. The cash isreceived for deposit through operation of the ATM. The machine operationassociated with receiving of the cash for deposit may include countingthe cash, prompting the customer concerning input of the amount,prompting the customer concerning confirmation of the e-mail address,etc. Images of features or items involved in the deposit transaction isgenerated and submitted to the host bank. The host bank then e-mails acopy of the imaging receipt to the customer's e-mail address of record.

FIG. 62 is a schematic view representative of a check deposit at anautomated banking machine and with plural e-mails reflecting thetransaction. In this example the check is drawn on an account at anotherbank by a different party. That is, in this example the payor does nothave the checking account with the host bank. The ATM receives the checkand operates to determine whether it is valid for acceptance. This mayinclude reading the numerical or other indicia on the check andanalyzing it through operation of a computer at the ATM or locatedremotely to determine which bank which has the checking account on whichthe check is drawn. The ATM controller can communicate with the hostbank computer. The host bank may also communicate with the other bank ora clearing house to confirm that funds in the amount of the check areavailable in the payor's checking account and request a transferthereof. The communication may be through a proprietary network, throughthe Internet or other network. The other bank confirms that funds havebeen transferred from the payor's account and credited or transferred tothe host bank. The depositor's account is then credited the value amountof the check. An image of the check and/or other information is producedthrough operation of the ATM. Information regarding the check may beattached to or correlated with the check image and sent electronicallyto the ATM host bank or other computer. The host bank or other computerstores a record of the information and image and sends a copy thereof tothe customer, the payor's bank, an appropriate clearing house and/or theFederal Reserve. If the check is determined not to be acceptable fordeposit, then the check is returned to the customer. The check and/orother information may nonetheless be stored for various purposes. Inaddition the ATM may be operative to produce a receipt for the customerat the machine and to print an image on the receipt of the check orother image data related to the transaction.

FIGS. 63-64 schematically represent exemplary steps in an example of acash withdrawal from an automated banking machine having e-mailtransaction receipt capability. The steps may correspond to the cashwithdrawal schematically represented in FIG. 60. The steps show thecustomer having several receipt options. The steps also show thecapability to update the e-mail address of record. Of course it shouldbe understood that more receipt options could be included as previouslydiscussed, such as enabling the customer to select having plural e-mailreceipts sent to plural system addresses, and permitting the customer tochange e-mail options (such as e-mail content, links to images and otherdata or access) at the machine.

It should be understood that although in the exemplary embodiments themessages to entities at various system addresses are shown as beingdispatched from a computer associated with a host bank, in otherembodiments other approaches may be used. For example, messages may bedispatched directly from the banking machine, or from another connectedcomputer such as a clearing house.

FIG. 65 shows a schematic view of an exemplary system 900 for sending atext message 902 corresponding to electronic transaction receipt from anATM 908 to a mobile phone 904. Here the ATM 908 is operativelyprogrammed to send and receive messages through a public network 906such as the Internet. In the exemplary embodiment, the system 900 mayinclude a fire wall such as a proxy server 910 which is operative tolimit access to the ATM from the Internet. In an exemplary embodiment,the ATM 908 may include terminal control software which includes a textmessaging interface component 912. The text messaging interfacecomponent 912 is operative in a computer of the ATM to cause the ATM togenerate and send a text message communication 920 through the Internet906 to a text messaging server 914.

In one exemplary embodiment, the text message server 914 may correspondto a short message service (SMS) server which is operative to accepttext messages delivered through the Internet, and send those messagesusing the SMS protocol to the appropriate mobile phone network 916. Themobile phone network 916 is operative to send the text message 902 to amobile phone 904 or other SMS compatible device.

In an exemplary embodiment, the text messaging interfacing component 912may be operatively programmed to communicate with the text messagingserver 914 using the required protocols and interface methods of thetext messaging server 914. For example the text messaging server maycommunicate using HTTP over TCP/IP, SOAP over HTTP over TCP/IP, oranother protocol over TCP/IP. The exemplary text messaging interfacecomponent 912 of the ATM 908 may be operative to generate and send atleast one communication 920 to the text messaging server 914 whichincludes the text message corresponding to the electronic transactionreceipt and a mobile phone number to deliver the text message.

In the exemplary embodiment the text messaging server 914 may requireauthentication from the ATM 908 prior to enabling the communication oftext messages received from the ATM. Thus, the text messaging interfacecomponent 912 may further be operative to include a UserID 922 and/orPassword 924 for the text messaging server 914 in the at least onecommunication 920. The UserID 922 and/or Password 924 may be stored onthe ATM 908 in a local data store of configuration parameters 928 foruse by the text messaging interface component 912. The configurationparameters 928 may also specify the network address 926 of the textmessaging server 914.

In the exemplary embodiment, the menu screens displayed by an ATMthrough a display device of the ATM, may further prompt the user if theywould like to send an electronic transaction receipt to an e-mailaddress or mobile phone number. FIG. 66 includes an example of an ATMmenu screen 930 that the ATM 908 may produce which includes indicia thatprompts a user to select whether they wish to have a text message sentto a mobile phone. The user may provide an input representative ofeither “Yes” or “No” regarding the sending of a text message receipt totheir mobile phone. If the user provides an input representative of“Yes,” the ATM 908 may be operative to produce a further menu screen 932as shown in FIG. 67. The further menu screen 932 may include indiciawhich prompts a user to enter their mobile phone number through anumeric keypad or other input device of the ATM. When the user hasfinished entering the mobile phone number, the user may provide afurther input to the ATM such as pressing a keypad key or a function keycorresponding to the user being finished with entering the mobile phonenumber.

Once the user has completed entering the mobile phone number, the ATM908 is operative to form a text message which includes informationrepresentative of the transaction performed by the ATM. Such text mayinclude for example, the information representative of the type oftransaction performed at the ATM, the amount of value involved in thetransaction, a date and time the transaction was performed, a locationof the ATM, an account number, other information typically found on aprinted receipt, and/or any other information regarding the transactionthat would be useful to the user. The text message interface component412 may then encapsulate the text message corresponding to thetransaction receipt into the appropriate format or object for sendingthrough the Internet to the text messaging server 914.

In the described exemplary embodiment, an existing ATM without thedescribed text messaging capabilities may be upgraded with new softwareto include text messaging capabilities without modifying existing hostbanking system software or the interaction between the ATM and hostbanking system. The new software for example may include the previouslydescribed text message interface component and the user interfacesoftware components which provide the menu screens 930, 932 forprompting and receiving a user's mobile phone number.

In further exemplary embodiments, the ATM may further be in operativeconnection with a data store of user specific information which mayinclude the e-mail address, mobile phone number or other system addressfor the user. For example as shown in FIG. 68, an exemplary embodimentof an ATM 940 may be operative to access an e-mail address, mobile phonenumber, or other system address of the user through communication with adata store 942. The data store 942 may include the e-mail address,mobile phone number, or other system address of the user stored in adata store in association with the user's account number. The avoidhaving the user re-input an email address and/or a mobile phone numberinto the ATM each time a transaction is carried out, the ATM controllermay operate to retrieve the user's e-mail address and/or phone numberfrom the data store, and prompt the user to provide at least one inputthat is operative to cause the ATM to send the electronic transactionreceipt to the e-mail address and/or phone number retrieved from thedata store. The exemplary embodiment of the ATM 940 may enable a userthen confirm that the retrieved e-mail address and/or mobile phonenumber is correct prior to sending the message, and may enable the userto input an alternative e-mail address and/or mobile phone number. Theexemplary embodiment of the ATM, may also be operative update the datastore with the alternative e-mail and/or mobile phone number.

In an exemplary embodiment, the data store 942 may be accessible from aserver connected to the Internet through a secure and/or encryptedcommunication session. In a further exemplary embodiment, the e-mailaddress and/or mobile phone number may accessible from the data store942 through communication with a host banking system through the use ofATM transaction messages. In the described exemplary embodiment, eachATM may directly generate and send an electronic transaction receipt toa text messaging server 944 or the an e-mail server 946. However, inalternative exemplary embodiments, a further server 948 and/or hostbanking system in communication with the ATMs may be operative togenerate and send the electronic transaction receipts to the textmessaging server 944 or e-mail server 946 responsive to the transactionperformed at the ATM.

Terminal directors as discussed previously include software componentsthat are comprised of a collection of objects such as Java applets orJava beans. Java beans are Java classes that adhere to the Java beansspecification. These objects are operative to sequence ATM transactions.In the exemplary embodiment there is typically one terminal director pertransaction. For example two common terminal directors are thewithdrawal director and the deposit director which are operative tocontrol the functionality of an ATM for withdrawing and depositingrespectfully. Other terminal directors are responsible for other typesof transactions such as a transferring value between accounts, andperforming an inquiry of an available balance for an account.

An exemplary embodiment includes methods for creating terminal directorsin a visual programming environment by linking a plurality of visualicons that are representative of instances of related Java beans.Although the exemplary embodiment uses Java beans, the present inventionencompasses any type of object or class that is operative to grouprelated programming logic, events, properties, and methods. Otherexamples include C++ classes, CORBA objects, Active X objects, and COMMobjects. Previous examples of these objects include the backstage applet156 and the keypad applet 170.

Embodiments may include a plurality of these specialized applets,classes, or objects which are designed to encapsulate specificfunctionality for automated transaction machines such as ATMs, and othertypes of self service terminals. These objects are referred to hereafteras ATM objects and are designed to be the basic building blocks forcreating terminal directors. For example some ATM objects are operativeto control the various devices of an ATM, such as a card reader, apresenter, a dispenser, a printer, and a keypad. Other ATM objects areoperative to control the functionality of a transaction such asauthorization and customer profile management. Further, other ATMobjects are operative to manage transaction data and PIN processing.

In the exemplary embodiment, theater directors are created by visuallyconfiguring instances of these ATM objects. FIG. 36 schematicallyrepresents a visual programming environment 220 that enables aprogrammer to visually construct a terminal director 225. In theexemplary embodiment the visual programming environment is achievedusing IBM's Visual Age for Java™. However, embodiments may encompass anyvisual programming environment that is operative to allow a user tovisually associate groupings of individual ATM objects, to instantiateATM objects, to specify characteristics of the objects, and to makeconnections between the objects.

The visual programming environment 220 includes a palette 222 includingicons which are visual representations of these ATM objects. Aprogrammer is enabled to usually create a terminal director 225 byselecting individual ATM objects as needed and place them in a visualwork space 224. Placing ATM objects in the work space 224 is operativeto instantiate the object. Instantiated ATM objects are represented inthe work space by labeled icons such as the ATM objects 230 and 232. Adeveloper is also enabled to link ATM objects together to createassociations or pathways which the programming logic of the terminaldirector 225 will follow. These pathways are represented by a solid line238 between the ATM objects.

Once an ATM object has been placed on the work space, it can becustomized to specify how it will interact with other ATM objects. Thisis accomplished by modifying one or more properties of the ATM objectand by creating visually indicated pathways or connections between ATMobjects.

For example the ATM object 232 is representative of a specific type ofATM object called a backstage control that uses the services of thedirector manager to control such properties as the URL of the browser.In this described terminal director 225, ATM object 232 has been labeled“service menu” 231 because it has been configured to have the browseropen an HTML page for servicing the ATM.

ATM objects typically include one or more events. Such ATM object eventsare signals or messages that indicate something has happened. Forexample when a banking card is inserted into a card reader device, acard reader event will be triggered in an ATM object designed to monitorand control a card reader.

ATM objects also include methods. ATM object methods are operations orfunctions that an ATM object can perform. For example an ATM object fora card reader will include an eject method which is operative to have acard reader device eject a banking card.

FIG. 39 is a chart of exemplary types of ATM objects 256 and theirassociated icons 258. These ATM objects include the authorize object260, a backstage control object 262, a card reader object 264, acustomer profile object 266, a depositor object 268, a dispenser object270, a keypad object 272, a logic object 274, an OCS object 276, apresenter object 278, a PIN entry object 280, a printer object 282, async object 284, and a transaction data object 286.

The exemplary authorization object 260 includes functionality formanaging communication with an authorization agent such as a hostbanking system. In the exemplary embodiment such communication includesrequests to authorize, commit, and reverse a transaction. Theauthorization object interacts with an authorization plug-in to send andreceive status messages from the authorization host.

The exemplary backstage control object 262 includes functionality forusing the services of the director manager to control the URL propertyof the browser, to load directors, and to receive events from thebrowser. The backstage control object comprises the functionality of thebackstage applet 156 previously discussed. Every terminal directorrequires at least one backstage control object 262 which provides acommunication link between the director manager and the terminaldirector. For example the backstage control object's navigate method maybe used to change the HTML page being displayed. In addition theaterevents that are associated with inputs such as button presses in an HTMLpage are triggered from the backstage control object 262.

The exemplary card reader object 264 is one of a number of ATM objectsdesigned to control an ATM device. In this case the card reader object264 includes functionality for controlling a card reader device.

The exemplary customer profile object 266 includes functionality forcapturing and retrieving information about a customer. The profileobject may include an indication if the user of the machine is acustomer who is to conduct a banking transaction, or a servicer of themachine who is authorized to conduct one or several types of serviceactivities. The profile object may also include the functionality of theprofile applet discussed previously. The customer profile object 266preferably interacts with one or more customer profile plug-ins toretrieve and update customer profile information stored in a pluralityof different locations such as a local data store, an external datastore, an application server, or any other location that is operative tostore information related to the user of the ATM.

The exemplary depositor object 268, dispenser object 270, and keypadobject 272 include functionality for controlling a depositor device, adispenser device, and a keypad device respectively. The keypad object272 includes the functionality of the keypad applet 170 discussedpreviously.

The exemplary logic object 274 is a special ATM object that does notmonitor or control external ATM devices, but rather controls the flow oflogic between ATM objects. The logic object 274 includes functionalityfor determining the truth value of a comparison between two operands andcalls different methods of one or more ATM objects depending on theresult of the comparison.

An exemplary OCS object 276 includes functionality for managing theprocessing of host commands and host command responses. The OCS object276 interacts with an OCS server and a command/status plug-in tocommunicate with a host.

The exemplary presenter object 278 includes functionality forcontrolling a presenter device such as a device for presenting dispensedsheets. The exemplary PIN entry object 280 interacts with a PIN entryevent server to manage the PIN entry mode. The exemplary printer object282, includes functionality for controlling a printer device.

The exemplary sync object 284 includes functionality for synchronizingmultiple processing paths. The sync object 284 also provides a timer forone or more processing paths. For example in a terminal directordesigned to withdrawal cash a sync object can be used to manage thesynchronous dispensing of the cash and preparation of the receipt.

The exemplary transaction data object 286 as discussed previouslyincludes functionality for providing a repository of transaction datathat can be shared among terminal directors, the browser, and theauthorization agent. Examples of data managed by the transaction dataobject 286 include the withdrawal amount, account number, and accounttype. When the request method of the authorization object 260 is called,a copy of the transaction data from the transaction data object 286 maybe passed to an authorization host to authorize the transaction.

These described ATM objects are used in an exemplary embodiment.However, other embodiments may include other types of ATM objects thatencapsulate functionality of an ATM terminal. Other types of ATM objectsmay control devices such as a fingerprint reader, iris scanner, smartcard reader, sound system, passbook printer, check scanner, statementprinter, ticket printer, coupon printer, digitizing pad, phone cardencoder or any other type of device that can be operatively connected toan ATM. In addition other ATM objects are operative to interact withdatabases, servers, and other types of computing systems for retrievingand sending data to and from the ATM terminal.

FIG. 37 is representative of a portion of the visual workspace 224 thatincludes the exemplary pathway or association 238. The exemplaryassociation 238 corresponds to an event to method connection between thetwo ATM objects 230 and 232. The exemplary visually programmingenvironment uses event to method connections between ATM objects tocontrol the functionality and flow of an ATM transaction. The flow of atransaction progresses from one ATM object to another by associating anevent of one ATM object with a method of another ATM object. The visualprogramming environment in the exemplary embodiment includes visualclues for indicating the direction of flow of the program. For example,square 248 on one end of the connection 238 indicates the source ATMobject. An arrowhead 250 on the opposite end of the connection 238indicates the target ATM object. When an event in the source ATM object230 is triggered the flow of the program will transfer to a method ofthe target ATM object 232. Of course in other embodiments other types ofvisual indications of association between objects may be used.

For this exemplary terminal director 225, ATM object 230 is a logicobject 274 labeled “is Service” that has been configured to triggereither a true event or a false event if the user does or does not havepermission to service the ATM. ATM object 232 is a backstage controlobject 262 that as discussed previously is labeled “Service Menu” andincludes a navigate method that is operative to open a service menu HTMLpage in the browser.

FIG. 38 is representative of a window 246 in the visual programmingenvironment for creating, editing, and modifying an event to methodconnection. Here the window 246 displays the parameters for the event tomethod connection 238 which specify that when the source event 243 istriggered in the source object 242, the target method 245 will be calledin the target object 244.

As is shown in FIG. 36, not all groupings of ATM objects areinterconnected. For example ATM object groups 252 and 254 are notconnected. This reflects the characteristic of terminal directors to beevent driven. Each of these groupings is representative of a specificterminal director function or subroutine that is initiated by thetriggering of an ATM object event or a call to an ATM object method.

ATM object methods often require arguments. In the exemplary embodiment,these arguments can be supplied by parameters of the ATM object or otherATM objects by visually creating parameter connections or associations.

FIG. 37 includes an exemplary visual parameter connection 236. Thevisual parameter connection is operative to supply a value for anargument of a method. The visual parameter connection 236 includes asolid circle at one end which serves as a visual clue that the customertype of object 226 supplies the argument. The opposite end of the visualparameter connection 236 connects with the event to method connection240. The arrowhead 241 associated with the event to method connection isthe visual clue that indicates that the is Service logic object 230includes a method that is the target of both the event to methodconnection and the parameter connection.

For this exemplary terminal director, ATM object 228 is a PIN entryobject 280 that includes a PIN entry event. The event to methodconnection 240 has been configured so that when the PIN entry event istriggered a compare method of the is Service logic object 230 is called.The parameter connection 236 indicates that the compare method is calledwith an argument supplied by the customer type customer profile object226. The compare method of the is Service logic object 230 has beenconfigured so that if the customer type data value of the customerprofile object 226 equals a value representative of a servicer typecustomer, a true event will be triggered. Correspondingly if thecustomer type data value is not representative of a servicer, a falseevent will be triggered. Triggering of the true event as specified bythe event to method connection 238 results in the navigate method of theservice menu backstage control object 231 being called. Triggering ofthe false event as specified in the event to method connection 250results in the navigate method of a main menu backstage control object234 being called.

FIG. 54 schematically represents the programming architecture of aterminal director that comprises ATM objects. As discussed previously aterminal director 290 is an applet that comprises a plurality of ATMobjects 292 for sequencing ATM transactions. Each ATM device 298, suchas a card reader or printer, has a corresponding ATM object 292 that isoperative to monitor and control the operation of each ATM device 298.

The director manager 291 is operative to load and unload terminaldirectors 290 and helps to provide the programming path from the HTMLpages 246 to terminal directors 290.

For communicating with external hosts 304 the interface browser plug-insprovide an interface between ATM objects 292 in the terminal director290 and an external host 304. In the exemplary embodiment, theseplug-ins support Diebold 91X format messages, including configuration,transaction, status, and command type messages.

Examples of these plug-ins include the OCS (Command Status) plug-in 302and the authorization plug-in 300. As discussed previously the OCS ATMobject 276 interacts with the OCS plug-in to provide “in service” and“out of service” events, which originate from a host 304. The OCSplug-in 302 also provides methods for sending command status and userevents to the host 304.

The authorization plug-in 300 is also operative to communicate with ahost 304 that is operative as an authorization agent. The authorizationobject 300 interacts with the authorization plug-in 260 to managetransaction messages including authorization, commit, and reverserequests with the authorization agent host 304.

As discussed previously the customer profile plug-in 306 is operative toretrieve user profile information from a local or remote database 308.This information can be used to personalize the ATM terminal for eachconsumer 294 that uses the ATM terminal. The customer profile object 266interacts with the customer profile plug-in 306 to retrieve and updatecustomer information in the database 308.

Once a terminal director is created in the work space 224, the visualprogramming environment is operative to save the terminal director as anapplet, Java class or other object. Such applets are operatively storedas programming instructions responsive to the ATM objects andassociations visually created in the work space 224. For example theterminal director may be stored as one or more source files. Also theterminal director may be compiled and stored in a form that is operativefor use with the automated transaction machine of the present inventionsuch as applets, EJBs, COMM objects, CORBA objects, DLLs, or any othertype of software container. The visually created terminal director maythen be integrated with other terminal directors to control thefunctionality of an ATM terminal. In the exemplary embodiment theterminal directors may reside in an accessible memory such as a harddisk or RAM of either a local computer or a remotely networked computer.In the exemplary embodiment the terminal directors may be retrieved bythe ATM from a locally or remote file system. Also terminal directorsmay be retrieved from a local or remote database or web server. In otherexemplary embodiments the terminal directors may be integrated into anapplication server.

During a typical customer session, the ATM terminal will use at leastthree directors: a control director, a transaction director, and theterminate director. The control director typically is responsible forcard entry, PIN entry, and transaction selection. The transactiondirectors are responsible for authorization and device control in thecourse of the selected transaction. The terminate director is typicallyresponsible for closing the transaction including the return of the cardto the customer.

The visual programming environment used in the exemplary embodimentenables a user to create new terminal directors or to customize existingterminal directors to suit the requirements of a particular bankinginstitution and the needs of customers using the ATM terminal. Thevisual programming environment provides a flexible and intuitiveprogramming environment that allows a developer to visually connect aplurality of specialized ATM objects together to create an interactiveATM application.

FIGS. 40-53 schematically represent the properties, events, and methodsassociated with the ATM objects of the exemplary embodiment. Many ofthese ATM objects produce synchronous events. When methods or functionsof the ATM objects are called to perform an action, the ATM object waitsfor the action to complete, then fires an event that indicates theresult of the operation. In the exemplary embodiment there are fouroperation events that are common to most ATM objects. As shown in FIG.41 with respect to the authorization object 260, these operation events348 comprise an operation successful event 344, an operation failedevent 342, an operation not available event 344, and an operation notsupported event 346. The operation not available event 244 indicatesthat a device is temporarily unavailable because for example, it hasbeen put in maintenance mode. The operation not supported event 346indicates that a device is not supported on the ATM.

The exemplary authorization object 260 also includes a number ofspecialized events and methods. Examples of authorization object methodsinclude an authorize method 320, a commit method 322, and a reversemethod 324. When these methods are invoked the authorization object 360is operative to interact with the authorization plug-in to communicatemessages with an authorization host to either authorize, commit, orreverse a transaction. The authorization plug-in converts theauthorization methods into messages appropriate for the chosen hostprotocol, such as 91x messages. For example, terminal directors that areoperative to perform a withdrawal transaction will typically include anauthorization object 260. Before cash is delivered to a consumer, anauthorization request is sent to an authorization host by invoking theauthorize object's authorize method 320.

The exemplary authorization object also includes a plurality of eventssuch as a hot card event 326, an invalid account event 328, an invalidamount event 330, an invalid PIN event 332, and a surcharge event 334.These events are triggered responsive to receipt of a status code fromthe authorization host. This exemplary embodiment of the authorizationobject 260 also includes the ability to extend the base set of eventsthrough a user status event 336. The authorization plug-in can beconfigured to fire the user status event when a status message from anauthorization host includes a unique status code. This code is placedinto a user status field of the transaction object. When the user statusevent fires, the authorization object of a terminal director can beconfigured to call a method of a logic object which is operative tocompare the value in the user status field to a known set of possibleuser codes.

FIG. 41 is representative of the method and events for the backstagecontrol object 262 of the exemplary embodiment. As discussed previouslythe backstage control object 262 interacts with the director manager 291to set the URL in the browser, to load a new terminal director, and toset a new document base for the browser. In the exemplary embodiment thebackstage control object 262 includes methods such as the navigatemethod 350, the navigate director method 352, and the clear documentbase method 354.

The navigate method 350 is operative to set a new URL in the browser.The URL is passed as an argument to the navigate method. The URL can bean absolute address that includes the complete URL specificationstarting with “http:\\” or the URL can be a relative address that beginswith a “\” and is relative to the fixed or current HTML or otherdocument page. The navigate director method 352 is operative to load anew terminal director in addition to setting a new URL.

Both the navigate method 350 and navigate director method 352 include atimeout argument that specifies the number of seconds before a timeoutis triggered and a timeout page is shown to the user. The timer is ameans to prevent the ATM terminal from hanging indefinitely on a pageshould the customer stop making selections. The navigate timer argumentcan be set to zero for those cases when an event or timer for anotherATM object is guaranteed to be triggered independent of the user.

The backstage control object 262 includes events such as anauthorization request event 356, a cancel PIN request event 358, a printrequest event 360, a no clicked event 362, a session complete event 364,a surcharge accepted event 366, a surcharge rejected event 368, atransaction completed event 370, user events 372, 374, 376, and a yesclicked event 378. These events are triggered by the director managerresponsive to the consumer's use of the current HTML page. In thebrowser, for example, a button on an HTML page can be configured totrigger one of these backstage control events responsive to the buttonbeing clicked.

The backstage control object 262 also includes a number of events thatare only triggered responsive to the director manager itself. Theseevents include a director loaded event 380, a navigate director failedevent 382, a navigate failed event 284, and a screen timeout event 386.The director loaded event 380 is triggered when a terminal director isloaded. The navigate director failed event 382 is triggered when theHTML or a script in the browser invoked the director manager to navigateto a new URL and to change terminal directors and one of those actionsfailed. Similarly, the navigate failed event 384 is fired when the HTMLor a script invoked the director manager to navigate to a new URL andthe navigation failed. The screen timeout event 386 is triggered afterthe specified number of seconds has elapsed without an action from theuser.

FIG. 42 schematically represents the methods and events for theexemplary embodiment of the card reader object 264. The card readerobject enables a developer to create transaction directors that use andcontrol the card reader device of an ATM. The card reader object 264includes methods such as an enable method 390, a disable method 392, adeliver method 394, and a retain method 396. The enable and disablemethods 390 and 392 enable and disable the card reader devicerespectively. The deliver method 394 is operative to eject the card fordelivery back to the customer. The retain method 396 is operative tointernally retain the card and is typically used in situations where thecard is to be retained, such as when the card is expired, indicated asstolen or when the customer leaves the ATM without taking the card.

The card reader object 264 includes the following asynchronous events:card entered event 398, card read event 400, card retained event 402,card taken event 404, and card tease event 406. Each of these events aretriggered responsive to the action described in the name of the event.For example when the card is read, the card read event 400 will befired. The card reader object 264 also includes the same set ofsynchronous operation events 408 as the operation events 348 describedfor the authorization object 260. when a card is enabled data is readfrom the card and placed into a card reader server where the data can betransmitted to the host or used in customer profiling.

FIG. 43 schematically represents an exemplary embodiment of the customerprofile object 266. The customer profile object 266 reads and writesinformation unique to a particular customer. The customer profile object266 includes a plurality of properties such as a customer type 419, afast cash actual account 420, a fast cash actual amount 421, a fast cashpreference account 422, a fast cash preference amount 423, a fast cashselected 424, a language preference 425, a last withdrawal account 426,a last withdrawal amount 427, and a persistent property 428.

These properties can be used as arguments for other ATM object methods.In addition the read and write methods can be called by HTML pages toget or set these properties. The customer type property 419differentiates between different classes of customers such as a serviceror consumer. The fast cash actual account 420 and the fast cash actualamount 421 identify the banking account withdrawal amount that was shownto the customer in HTML for the fast cash transaction. The fast cashpreference account 422 and the fast cash preference amount 423 identifythe banking account withdrawal amount that was selected by the customerfrom a preferences setup page to use for fast cash transactions. Thefast cash selected property 424 specifics whether a withdrawaltransaction is fast cash or not. A typical withdrawal director can usethis property to determine if it needs to set up fast cash selectionvalues. The language preference property 425 identifies the customer'spreferred language. The last withdrawal account property 426 and thelast withdrawal amount property 427 identifies the last account andamount that was used by the customer in a withdrawal transaction. Thepersistent property 428 identifies an instance of the customer profilebean as persistent. Any value set into a persistent object results inthe value being written to the database or other data repository. Valuesset into a non-persistent instance of a customer object are lost at theend of a customer session.

A terminal director can be operatively programmed to display an HTMLpage in the browser that includes information and options to performtransaction responsive to the customer profile properties. As discussedpreviously options for maintaining the ATM can be presented to a user oftype “servicer,” whereas a user of type “consumer” would only bepresented with options for performing transaction with the ATM. Alsodifferent levels of transaction functions may be correlated to thecustomer type. For example consumers who have a banking account with thefinancial institution that owns the ATM could be assigned a customertype that grants the consumer permission to conduct advancedtransactions such as bill paying and check printing. However, customersof other banks may be assigned a customer type that only allows themaccess to simple transactions such as withdrawing cash.

The customer profile object may also be used to update customer profileinformation in the data store responsive to user interaction with theATM. Such user interaction may result in a modification to the preferredlanguage of the user, the fast cash actual properties, the fast cashpreference properties, the fast cash selected property and the lastwithdrawal properties. For example by using the customer profile objectto save the last withdrawal properties each time a dispense of cash ismade, the terminal director is operative to present a HTML document tothe user with an option for withdrawing the same amount of money thenext time the user accesses the ATM.

Customer profile values are retrieved and updated from the data storeresponsive to user or customer identification information such as anaccount number or other unique value associated with the user. Such anaccount number is typically read from a card by a card reader device.However, in alternative embodiments, the ATM may enable the user toinput the identifying value with an input device, such as a keypad, abiometric device, or any other device that is operative to receiveinformation that identifies the user of the ATM.

In addition the customer profile object may be used to retrieve and saveother types of information in the data store. Such information mayinclude marketing information associated with the consumer which can beused by a terminal director to display targeted advertisements with theATM through a browser for example. Also the customer profile values maybe used by a terminal director to generate customized transactionoptions, or other selectable options for interacting with the ATM. Suchinformation may be obtained from various sources as previouslydiscussed. Some of such information may also be provided by the user.This may be done through an in person or automated data acquiringapparatus. Alternatively such information may be provided by the userthrough an online connection from a remote terminal such as a personalcomputer. Examples of such data acquisition approaches are described inU.S. Pat. No. 6,023,288 the disclosure of which is incorporated hereinby reference.

The customer profile object 266 includes the following methods: the reador getter methods 410, the write or setter methods 412, the dopersistence method 414, the reset customer session method 416, and theoperation events 418. The read methods 410 and write methods 412 areoperative to retrieve and update the customer profile information. Thedo persistence method 414 is operative to force the customer profileserver to flush all the persistent profile properties accumulated duringthe consumer session to the data repositories. The ATM terminal uses thedo persistence method 414 to accumulate all the writes efficiently so asnot to slow down a customer transaction. A typical terminal directorwill have the card taken event connected to the do persistence method,so that the updating of the data repositories occurs immediatelyfollowing a customer session.

The reset customer session method 416 resets all profile properties tothe uninitialized (null) state. This method is typically invoked betweencustomer sessions in order to reset values accumulated for the previouscustomer. For example the card entered event can be connected to thereset customer session method 416 so that the customer profile data willbe set to null for each new session.

FIG. 55 schematically represents the architecture for using the customerprofile object 266 to incorporating customer specific information withan ATM terminal. HTML pages 614 may include scripts which areinstructions operative to get and set customer specific informationthrough the customer profile object 266. The customer profile object 266is isolated by the customer profile server 600 and so does not haveprogramming requirements to identify the data repository for the profiledata. This architecture simplifies the task of personalizing the ATMterminal for each consumer. An institution can integrate its databaselogic into the ATM terminal by implementing a simple customer profileserver.

The customer profile properties are read from a data repository such asa local database 608, remote database 610, magnetic or smart cards 612,or any other type of data store. One or more registered plug-in classes602, 604 and 606 are configured to manage the reading and writing ofprofile data to the specific data store. In the exemplary embodimentthere are two types of profile plug-in classes. The first is aFITProfile plug-in which manages customer type and other properties usedinternally by the ATM terminal. The second is a user preferences plug-inwhich manages user preferences such as those shown in FIG. 43 forlanguage and fast cash transactions. These preferences are typicallyread and written to a local database. In alternative embodiments of thecustomer profile architecture, other plug-ins can be implemented forconnecting to any type of data store that contains useful informationcorrelated to a customer.

A developer of terminal directors can include an instance of a customerprofile object 266 that is operative to interact with other data storesthrough these new plug-ins.

An exemplary embodiment of the depositor object 268 is schematicallyshown in FIG. 44. The depositor object 268 allows a developer of aterminal director to use and control the depositor device of an ATM. Thedepositor object includes an enable method 430, a disable method 432,and an unlock envelope door method 436. These methods are operative toenable and disable the depositor and unlock the door of an envelopeholder respectfully. The depositor object 268 also includes a set printdata method 434 which specifies the transaction information that is tobe printed on a deposited envelope.

In addition to the synchronous operation events 444, the depositorobject 268 includes the following asynchronous events: a depositcomplete event 438, a media inserted event 440, and an unlock envelopedoor complete event 442. Each of these events is triggered responsive tothe action that is described by the name of the event.

FIG. 45 schematically represents an exemplary embodiment of thedispenser object 270. The dispenser object 270 provides an interface tothe dispenser device and includes a dispense method 450 and a retainmethod 452. The dispense method takes one or more of the followingarguments: amount, family, and type. The amount argument is normally thetransaction amount that has been validated for dispensing by theauthorization agent. This value is obtained from the transaction dataobject 286. The family and type arguments are descriptions of the kindof media that is to be dispensed. The retain method is operative toretrieve media such as bills that have been picked and moved to apresenter or other escrow device. In addition the dispenser objectincludes the operation events 454.

An exemplary embodiment of the keypad object 272 is shown in FIG. 46.The keypad object includes an enable map method 460 which accepts anargument for specifying which key or keys are enabled and for mappingkey inputs to mouse click type inputs. The disable method 462selectively disables keys. The keypad object 272 also includes theoperation events 464.

FIG. 47 schematically represents the exemplary logic object 274. Thelogic object is operative to perform logical comparisons of the dataitems. Terminal directors use the comparison results to altertransaction flow. The logic object is typically used to compare a knownvalue or a range of values with a current value contained somewhere inthe transaction data object 286 or the customer profile object 266. Thelogic object 274 includes a logic compare method which accepts twoarguments that are the object of the compare. Depending on the result ofthe compare, the logic object 274 triggers either a true event 472 or afalse event 474.

FIG. 48 schematically represents the exemplary OCS object 276. Thisobject interacts through the OCS server to the command/status plug-inand ultimately the host. The OCS object 276 includes the followingmethods: a send user event method 480, a send command status method 482,a send in service method 484, and a send out of service method 486. Thesend user event method 480 is operative to send an event to thecommand/status plug-in The command/status plug-in can then use thisinformation in combination with any subsequent reverse or commit tobuild the appropriate message for the authorization host. The send userevent method 480 is typically used when the customer cancels atransaction or fails to take dispensed cash. This method can then beused to inform the host that the transaction was canceled, cash wasretained, or there was a timeout.

The send in service method 484 and the send out of service method 486are operative to enable the host to place the terminal in or out ofservice. In addition the OCS object 276 includes the following events:go in service event 488, go out of service event 490, handle OCS offlineevent 492, and handle OCS online event 494.

The command/status plug-in triggers the go in service event 488 and thego out of service event 490 upon receiving go in service and go out ofservice commands from the host. Terminal directors are normallyconfigured to respond to these events by enabling or disabling devicessuch as the card reader or keypad. The command/status plug-in triggersthe handle OCS online event 494 and the handle OCS offline event 492when communication is started and stopped with the host.

An exemplary embodiment of the PIN entry object 280 is shown in FIG. 49.The PIN entry object is operative to set the state of the PIN modeproperty in the PIN entry event server. The start PIN entry method 500is operative to turn on the in PIN mode state. Responsive to the in PINmode being turned on, the PIN server determines the correct number ofPIN retries that the customer is permitted, and then enters a securemode for processing keypad input.

When the customer enters an acceptable PIN or when the customer pressesthe cancel button, the PIN entry event server sets the in PIN modeproperty to false. The cancel PIN entry method 501 is also operative toturn off the in PIN mode property and is typically called by a terminaldirector when a screen timeout event occurs.

The PIN entry object 280 includes events such as a PIN entered event502, a PIN entry canceled event 504, a PIN entry denied event 506, andoperation events 508. The PIN entered event 502 is triggered when thePIN entry event server determines that a PIN is either valid (localverification) or the PIN can be validated later by an authorizationhost. The PIN entry canceled event 504 is triggered responsive to acustomer pressing the cancel button of the ATM terminal. The PIN entrydenied event 506 is fired when local PIN verification is used and thecustomer exceeds the maximum number of PIN entry attempts.

An exemplary embodiment of the presenter object 278 is shown in FIG. 50.The presenter object 278 provides an interface to the presenter deviceand includes a deliver method 510, a pre-deliver method 512, and aretain method 514. As the names of the methods suggest, the delivermethod 510 delivers media to the customer, the retain method 514 retainsmedia that has not been picked up by the customer, and the pre-delivermethod 512 performs pre-delivery by moving media to just inside the gateof the presenter so that the media is ready to be made accessible to acustomer.

The presenter object 278 includes an asynchronous media taken event 516and the synchronous operation events 518. The media taken event is firedwhen the customer takes the media from the presenter.

FIG. 51 schematically represents the methods and events of the exemplaryprinter object 282. The printer object 282 provides an interface to areceipt printer and includes the following methods: an append buffermethod 520, a deliver method 522, a print method 424, a print buffermethod 526, a print file method 528, a print URL method 530, and aretain method 532. These print methods provide a number of ways to printinformation on a receipt. For example the append buffer method 528 isoperative to append characters to the printer device buffer. The printbuffer 526 method is then called to have the printer device print thecontents of the buffer. The print method 524, the print file method 528,and the print URL method 530 are operative to print the contents of aspecified string, file, or HTML or other document page respectively.

In addition to the operation events 518, the exemplary print object 282includes an asynchronous form taken event 534. This event is triggeredwhen a customer takes the printed form from the printer device.

An exemplary embodiment of the sync object 284 is shown in FIG. 52. Thesync object provides synchronization between tasks. For example, thedeveloper of a terminal director may want to dispense cash and print areceipt at the same time. However, the developer may want to wait forboth tasks to complete before continuing. This is accomplished byconnecting the operation events of the dispenser object 270 and theprinter object 282 to the methods in the sync object. In this case theoperation events of the dispenser object 270 and the printer object 282are connected to sync0 method 542 and sync1 method 544, respectively.The sync object 284 is operative to fire one or more of fifteen exitevents depending on when and how the sync methods are called. Both thesync0 method 542 and the sync1 method 544 accept argumentsrepresentative of an event that is successful, that failed, that is notavailable, or that is not supported.

The sync object 284 also includes two sync timers that are started by astart time method 540. These sync timers will time out in the number ofseconds specified in the sync0 timeout property 550 and the sync1timeout property 552. If a sync timer times out, the sync timer isoperative to trigger the corresponding sync method with an argument thatthe event failed. If a sync method is called prior to the correspondingsync timer timing out, the sync timer is canceled.

The exemplary sync object 284 includes a how to wait property whichspecifies the combination of sync methods that the sync object waits tooccur. Examples include having the sync object 284 wait for the sycn0method call, wait for the sync1 method call, wait for both the sync0 andthe sync1 method calls, and wait for either the sync0 or the sync1method calls. In the exemplary embodiment there are 16 sync resultproperties 548 which control how the calls to the sync methods 542 and544 are logically connected to produce exit events.

Each of the 16 sync properties corresponds to one of the 16 exit events546. The developer can connect these exit events to methods of variousother ATM objects depending on the desired flow of transaction logic.The exit events 546 are triggered responsive to the corresponding syncresult properties 548. For example the developer can set a sync result01property to a value that is representative of an occurrence of asuccessful argument being used in calls to both the sync0 and sync1methods. If both the sync0 and sync1 methods are called with successfularguments then the sync object will trigger an exit1 event. If one orboth of the sync0 and sync1 methods are called with a failure argumentthen the exit1 event will not be called.

In the exemplary embodiment, the result properties can be set to aplurality of different values representative of sync1 and sycn0 beingcalled with different combinations of arguments.

In this way a plurality of exit events can be configured to fire fordifferent combinations of the success or failure of calls to the sync0and sync1 methods.

FIG. 53 schematically represents an exemplary embodiment of thetransaction data object 286. The transaction object 286 provides acontainer for transaction specific data such as customer specificaccount information. Other ATM objects can access or set values in thetransaction data object 286 by connection to or from the transactiondata object's property values. The transaction data object 286 istypically used by the authorization object 260. For example an instanceof the transaction data object 286 is supplied as an argument for theauthorization method 320 of the authorization object 260.

The exemplary transaction data object 286 includes two account objectsto support transactions that require more than one account, such as atransfer transaction. One of these account objects is operative to storesource account information. The second of these account objects isoperative to store target account information. In the exemplaryembodiment these account objects are called the from account object 562and the to account object 564 respectively. Each of these accountobjects stores information about the account, such as the accountnumber, the financial institutional ID and address, the card holder'sname and address, the available balance, the type of account, the dateof last update and any other information that is useful for identifyingan account.

In an exemplary embodiment which is operative to communicate with a hostcomputer through 91X format messages, the 91x interface uses thetransaction data object 286 in processing authorization requests. The91x interface gets properties when building a request to the host andsets properties when processing the host's response. In the exemplaryembodiment the transaction data object also includes general transactionproperties 560 that are accessed by the 91x interface. Examples of theseproperties include the human language of the account holder, the accounttype, the current transaction type, status message associated witherrors, the status and user codes of the transaction, the statusseverity, the available balance amount, the bank ID, and whether thereis a surcharge.

The objects described herein and the methods and events associatedtherewith are exemplary. Other embodiments of the invention may includeother or different objects in achieving the desirable properties of theinvention.

Many ATMs include transaction function devices with the ability toperform similar functions. For example, an ATM may include both astatement printer and a receipt printer. The statement printer istypically used to print an itemized listing of financial transactionsfor a period of time. The receipt printer is typically used to print arecord of the most current transactions. Both devices are operative togenerate and provide printed material to a consumer. When one of thedevices becomes inoperative, the ATM may disable one or more transactionoperations that correspond to the device. For example, if the statementprinter runs out of paper, an ATM can detect the problem and deactivatethe operation of printing statements for consumers. If the receiptprinter becomes jammed, the ATM may deactivate the entire ATM until thereceipt printer can be repaired. Unfortunately in either of these cases,consumers will be aggravated by these problems, and the owner of the ATMmay lose revenue associated with transaction fees.

An alternative exemplary embodiment is operative to reduce theoccurrences of ATMs being taken out of service due to inoperativedevices, by taking advantage of any overlapping functionality betweensimilar transaction function devices in the ATM. For example, if thereceipt printer becomes jammed or runs out of paper, the exemplaryembodiment of the ATM is operatively programmed to use the statementprinter to generate and dispense both statements and receipts for theconsumer. Thus the receipt printer may be used as a fallback device forthe statement printer and the statement printer may be used as afallback device for the receipt printer. Although the statement printerand the receipt printer may use different sizes of paper, the exemplaryATM is operatively programmed to use different formats for printinginformation depending on the characteristics of the printer.

Other devices with overlapping functionality may be used in the sameway. For example an ATM may include both a cash dispenser and a coindispenser. If the cash dispenser becomes inoperative after running outof ten dollar bills, the coin dispenser may be used to dispense dollarcoins until the ten dollar bills are replenished Likewise, if a cardreader malfunctions a keypad or touchscreen may be used to input datathat would otherwise be read from the card. Likewise if a keypad fails ascreen with adjacent function keys or a touch screen may be used as analternative input device. If a display screen fails an audio outputdevice may be used as a substitute output device. E-mail receiptcapability may be used as a substitute for printing receipts. Avalidator that reads indicia from currency notes may substitute for aninoperative check reader or vice versa. Of course these are merelyexamples.

FIG. 56 shows a schematic diagram of a programming architecture that isoperative to achieve this exemplary fallback functionality. Here the ATM700 includes a terminal director 710 comprised of a plurality of ATMobjects 712 such as those discussed previously. In the exemplaryembodiment the ATM objects 712 correspond to Java beans; however, inalternative exemplary embodiments other types of objects and classes maybe used that are appropriate for the hardware and application softwareplatform of the ATM including Active X and COMM objects.

In addition to the methods of the ATM objects discussed previously, eachATM object further includes a plurality of methods or functions relatedto the capabilities of the underlying devices 724 and 726. These methodsinclude an is-present method 714, a use rule method 716, and a selecttype method 718. The select type method 718 is operative to specifywhich type of device the ATM object is associated therewith. Forexample, a printer object is operative to communicate with both areceipt printer 724 and a statement printer 726. The select type method718 can be used to specify that a particular instance of the print ATMobject corresponds to a receipt printer.

The is-present method 714 is operative to determine if the desired typeof device is present in the ATM. This method enables a terminalapplication to be self configuring with respect to different types oftransactions. For example, if an is-present method 714 returns anegative value for a statement printer, the terminal functionality thatcorresponds to printing statements can be hidden from the consumer. Inthis manner, the exemplary ATM objects are operative to determine thecapabilities of the ATM objects and configure the operation of the ATMresponsive to the determined capabilities.

In alternative embodiments, methods may be used which include argumentsfor different types of features of the desired device or service. Forexample the is-present method or another capabilities method of aprinter object could be passed an argument that corresponds to colorprinting. If colored inks are present, the printer object can beconfigured to print multicolored indicia. These exemplary methods enablea single generic type of ATM object such as a printer object, to supporta plurality of specialized devices, such as a receipt printer, statementprinter, thermal receipt printer, color printer, or any other printerdevice.

The use rule method 716 is operative to specify a set of rules fordetermining which device an ATM object will initially use, and whichdevice will be used when the current or default device is inoperative.The exemplary embodiment includes a data store 720 which is operative tostore a plurality of such rules sets 721 for each of the devices in theATM. For example the data store may include a default set of rules for acard reader object that specifies that if there is only one card readerdevice, a card reader object will be automatically connected thereto. Ifthere is more than one printer device, a rule set can be created andused by a printer object that includes a hierarchy and may specify forexample that a receipt printer device is the default printer forreceipts and a statement printer device is a fallback printer in caseswhere the receipt printer device is unavailable.

In the exemplary embodiment rule sets and their associated devices 724can be created and saved in the data store 720 by a configurationprogram 722 in operative connection with the data store 720. Such aconfiguration program 722 is also operative to store which devices arecurrently installed in the ATM. The configuration program is furtheroperative to store in the data store 720 specific capabilities such asfeatures or characteristics that are associated with each device. Theresults of the is-present method 714 can be determined by querying thedata store 720 for the corresponding type of device and/or feature ofthe device.

In an alternative embodiment, where individual devices include selfconfiguration features, such as Sun Microsystems JINI™ and MicrosoftUniversal Plug and Play™, individual devices 724 themselves may beoperative to upload details of their features and/or correspondingservice proxies to the data store 720.

The exemplary ATM 700 further includes a device interface layer 728. Theexemplary device interface layer 728 may be comprised a plurality of ODS(Open Device Services). In addition the device interface layer 728 maybe comprised of one or more device API layers such as a J/XFS(Java/eXtensions for Financial Services) kernel or a WOSA/XFS (WindowsOpen Services Architecture/eXtensions for Financial Services) manager.These components and layers of the device interface layer 728 areoperative to provide an interface between the ATM objects 712 andcorresponding hardware devices 724 and 726.

In one exemplary embodiment, the ODS components and/or the XFScomponents are operatively programmed to provide an interface betweenthe ATM objects 712 and the data store 720 for determining which devicesand features of devices are present in the ATM. The device interfacelayer 728 is further operative to process rules in the data store 720for determining default devices and the order of fallback devices.Responsive to the information associated with rules, present devices,and device capabilities stored in the data store 720, the deviceinterface layer 728 is operative to have each ATM object 712 communicatewith a device 724 that includes the appropriate capabilities required bythe ATM object.

FIG. 57 shows an exemplary embodiment of an ATM 740 that includes adevice interface layer comprised of an enhanced J/XFS kernel 742. TheJ/XFS kernel 742 includes a device type manager 744. The device typemanager 744 is operative to communicate with a plurality of ATM objects746 and create corresponding instances of device control 750 objectsresponsive to the rule sets selected by the ATM object. The rule setsare retrieved from a data store 748 in operative connection with thedevice type manager. The device controls 750 are operative to controlthe operation of ATM devices 754 through communication with deviceservices 756 (i.e. device drivers) according to the J/XFS specification.The device controls 750 generally correspond to device services.Messages between the device type manager 744 and the device controls 750are queued by device command servers 752 which generally correspond tothe device controls 750.

Responsive to events caused through operation of at least one processor,the device type manager 744 routes messages to the correct devicecommand server 752 responsive to the rule sets in the data store 748which cause the device to be selected based on the hierarchy associatedwith the event and the capability of the device. The device type manager744 is further responsive to a rule set and associated hierarchy toswitch to the next appropriate device command server 752 if the healthof one of the current devices 754 becomes inoperative.

FIG. 58 shows another exemplary embodiment. Here the ATM objects 770 areoperative to control the operation of devices 772 through communicationwith ODS components 774. ODS components 774 are designed to abstract thedifferences between inconsistent vendor implementations of serviceprovider interfaces 778 (i.e. device drivers) beneath a consistent anduniform interface. In this described exemplary embodiment the ODScomponents 774 control the operation of the devices 772 throughcommunication with a WOSA/XFS layer 776. The WOSA/XFS layer 776, in turncommunicates with the devices 772 through the vendor provided serviceprovider interfaces 778. In this described exemplary embodiment the ODSlayer 773 has been enhanced to include the previously describedfunctionality of the device interface layer. Thus the exemplary ODScomponents 774 are operative to communicate with the data store 779 toprovide capability information to the ATM objects 770. The ODScomponents 774 are also operative to process rules sets for determiningwhich service provider interfaces and devices are to be used initiallyand which are to be used as fallback devices when the default devicesbecome inoperative.

FIG. 59 shows another exemplary embodiment. Here the device controls 760of the J/XFS layer 761 are operative to control the operation of devices762 through communication with ODS components 764. As discussedpreviously the ODS components 764 control the operation of the devices762 through communication with a WOSA/XFS manager 766. The WOSA/XFSmanager communicates with the devices 762 through the vendor providedservice provider interfaces 768. For ODS components that are comprisedof C, C++, COMM, .NET or other non-Java components, the presentexemplary embodiment encompasses placing a JNI (Java Native Interface)wrapper around the ODS components 764 to form J/XFS compatible deviceservices 765. The device services 765 provide an interface for the Javabased J/XFS layer to communicate with the ODS components and the windowsbased WOSA/XFS manager 766.

Computer software used in operating the automated transaction machinesof the present invention and connected computers is comprised of machinereadable instructions which may be read from articles of various typesby the respective computers. Such computer software may be included onand loaded from one or more articles such as diskettes or compact disks.Such software may also be included on articles such as hard disk drives,tapes or read-only memory devices. Other articles which include datarepresentative of the instructions for operating computers in the mannerdescribed herein are suitable for use in achieving operation oftransaction machines and systems in accordance with various embodiments.

The exemplary embodiments of the automated banking machines and systemsdescribed herein have been described with reference to particularsoftware components and features. Other embodiments may include other ordifferent software components which provide similar functionality.

Thus the new automated banking machine and system described may achieveone or more of the above stated objectives, eliminate difficultiesencountered in the use of prior devices and systems, solve problems andattain one or more of the desirable results described herein.

In the foregoing description certain terms have been used for brevity,clarity and understanding. However no unnecessary limitations are to beimplied therefrom because such terms are for descriptive purposes andare intended to be broadly construed. Moreover the descriptions andillustrations herein are by way of examples and the invention is notlimited to the details shown and described.

In the following claims any feature described as a means for performinga function shall be construed as encompassing any means known to thosehaving skill in the art to be capable of performing the recited functionand shall not be deemed limited to the particular means shown in theforegoing description or mere equivalents thereof.

Having described the features, discoveries and principles of theinvention, the manner in which it is constructed and operated and theadvantages and useful results attained; the new and useful structures,devices, elements, arrangements, parts, combinations, systems,equipment, operations, methods, processes and relationships are setforth in the appended claims.

We claim:
 1. Apparatus comprising: an automated banking machineassociated with at least one computer, wherein the automated bankingmachine includes at least one data reader, wherein the at least onecomputer is operable to cause the at least one data reader to read userdata usable to identify a financial account on which a financialtransaction can be carried out, wherein the automated banking machineincludes a cash dispenser; wherein the at least one computer is operableto cause the cash dispenser to selectively dispense cash stored in themachine to authorized users of the machine, wherein the at least onecomputer is configured to communicate with a financial transaction hostto receive authorization to carry out a transaction involving theautomated banking machine, wherein the at least one computer is operableto communicate with a remotely located server system which has access toat least one data store which respectively associates an account and acustomer network address for each respective customer of a financialinstitution who is to receive electronic records of transactionsinvolving their account, wherein the customer network address is usablein sending to the respective customer, an electronic record of atransaction involving their account, wherein the at least one computeris operable to communicate with the server system through acommunication path that is independent of the financial transactionhost, wherein the at least one computer is configured to operateresponsive at least in part to the at least one data reader reading userdata during a user session involving the automated banking machine and amachine user, to communicate to the server system at least one firstmessage which includes the read user data, wherein the at least onecomputer is configured to operate responsive at least in part tocommunicating the at least one first message, to receive from the serversystem at least one response message which indicates that the machineuser is to receive an electronic record of transactions, wherein the atleast one computer is configured to operate responsive at least in partto receiving the at least one response message, to communicate at leastone second message to the server system,  wherein the at least onesecond message includes transaction receipt data corresponding to atransaction carried out during the user session,  wherein the at leastone second message allows the server system to communicate to thecustomer network address of the machine user, an electronic record ofthe transaction carried out during the user session,  wherein theelectronic record includes the transaction receipt data.
 2. Theapparatus according to claim 1 wherein the wherein the automated bankingmachine is part of a banking system that includes a plurality ofautomated banking machines, wherein each automated banking machineincludes a cash dispenser, at least one display screen, at least onedata reader, wherein the at least one data reader includes a card readerand a biometric reader, wherein the at least one computer is operativeduring a transaction to cause card data to be read from a customer cardthrough operation of the card reader, cause the read card data to becompared with card information stored in an authorized machine userinformation data store, cause biometric data to be read from a customerthrough operation of the biometric reader, cause the read biometric datato be compared with biometric information stored in the authorizedmachine user information data store, wherein the at least one computeris operative to authorize a customer to request a financial transactionthat involves operation of the cash dispenser, responsive at least inpart to both computer-determined correspondence between the read carddata and stored card information, and computer-determined correspondencebetween the read biometric data and stored biometric information.
 3. Theapparatus according to claim 1 wherein the automated banking machineincludes the at least one computer.
 4. The apparatus according to claim1 and further comprising the server system and the at least one datastore, wherein the server system includes at least one server, andwherein the at least one server is in operative connection with the atleast one data store.
 5. The apparatus according to claim 1 wherein thecustomer network address comprises one of a phone number, a text messageaddress, an e-mail address, an Internet address, a portablecommunication device address, a portable computer address, and a homecomputer address.
 6. The apparatus according to claim 1 wherein theelectronic record comprises one of an audio message, a text message, andan e-mail.
 7. Apparatus comprising: at least one computer operable toreceive a network address from a customer during a customer request toreceive electronic records of transactions involving an account of thecustomer that is held with a financial institution, wherein the at leastone computer is configured to operate responsive at least in part toreceiving the network address, to associate the network address and theaccount in at least one data store, wherein the at least one computer isoperable to communicate with at least one controlling computer thatcontrols operation of an automated banking machine which includes atleast one data reader and a cash dispenser, wherein the at least onecontrolling computer is operable to cause the at least one data readerto read user data usable to identify a financial account on which afinancial transaction can be carried out, wherein the at least onecontrolling computer is operable to cause the cash dispenser toselectively dispense cash stored in the machine to authorized users ofthe machine, wherein the at least one controlling computer is configuredto communicate with a financial transaction host to receiveauthorization to carry out a transaction involving the automated bankingmachine, wherein the at least one computer is operable to communicatewith the at least one controlling computer through a communication paththat is independent of the financial transaction host, wherein the atleast one computer is operable to receive from the at least onecontrolling computer, user data that was read by the at least one datareader during a user session involving a machine user and the automatedbanking machine, wherein the at least one computer is configured tooperate responsive at least in part to receiving the user data, todetermine whether the user data corresponds to the account that isassociated in the at least one data store with the network address, wherein the at least one computer is configured to operate responsiveat least in part to determining that the user data corresponds to theaccount, to cause at least one message to be communicated to the atleast one controlling computer,  wherein the at least one messageindicates that the machine user is to receive an electronic record oftransactions, wherein the at least one computer is operable to receivefrom the at least one controlling computer, transaction receipt datacorresponding to a transaction carried out during the user session,wherein the at least one computer is configured to operate responsive atleast in part to receiving the transaction receipt data, to cause anelectronic record of the transaction carried out during the user sessionto be communicated to the network address,  wherein the electronicrecord includes the transaction receipt data.
 8. The apparatus accordingto claim 7 wherein the network address comprises one of a phone number,a text message address, an e-mail address, an Internet address, aportable communication device address, a portable computer address, anda home computer address.
 9. The apparatus according to claim 7 whereinthe electronic record comprises one of an audio message, a text message,and an e-mail.
 10. The apparatus according to claim 7 and furthercomprising the at least one data store, wherein the at least onecomputer includes at least one server, wherein the at least one serveris in operative connection with the at least one data store.
 11. Theapparatus according to claim 7 and further comprising the at least onecontrolling computer and the automated banking machine.
 12. Theapparatus according to claim 11 wherein the automated banking machineincludes the at least one controlling computer.
 13. The apparatusaccording to claim 11 wherein the wherein the automated banking machineis part of a banking system that includes a plurality of automatedbanking machines, wherein each automated banking machine includes a cashdispenser, at least one display screen, at least one data reader,wherein the at least one data reader includes a card reader and abiometric reader, wherein the at least one controlling computer isoperative during a transaction to cause card data to be read from acustomer card through operation of the card reader, cause the read carddata to be compared with card information stored in an authorizedmachine user information data store, cause biometric data to be readfrom a customer through operation of the biometric reader, cause theread biometric data to be compared with biometric information stored inthe authorized machine user information data store, wherein the at leastone controlling computer is operative to authorize a customer to requesta financial transaction that involves operation of the cash dispenser,responsive at least in part to both computer-determined correspondencebetween the read card data and stored card information, andcomputer-determined correspondence between the read biometric data andstored biometric information.
 14. A method comprising: (a) operating atleast one computer to receive a network address from a customer during acustomer request to receive electronic records of transactions involvingan account of the customer that is held with a financial institution,wherein the at least one computer is operable to communicate with atleast one controlling computer that controls operation of an automatedbanking machine which includes at least one data reader and a cashdispenser, wherein the at least one controlling computer is operable tocause the at least one data reader to read user data usable to identifya financial account on which a financial transaction can be carried out,wherein the at least one controlling computer is operable to cause thecash dispenser to selectively dispense cash stored in the machine toauthorized users of the machine, wherein the at least one controllingcomputer is configured to communicate with a financial transaction hostto receive authorization to carry out a transaction involving theautomated banking machine, wherein the at least one computer is operableto communicate with the at least one controlling computer through acommunication path that is independent of the financial transactionhost; (b) operating the at least one computer to associate in at leastone data store, the network address received in (a) and the account; (c)subsequent to (b), operating the at least one computer to receive fromthe at least one controlling computer, user data that was read by the atleast one data reader during a user session involving a machine user andthe automated banking machine; (d) operating the at least one computerresponsive at least in part to receiving the user data in (c), todetermine whether the user data corresponds to the account that isassociated in the at least one data store with the network address; (e)subsequent to (d), operating the at least one computer responsive atleast in part to determining in (d) that the user data corresponds tothe account, to cause at least one message to be communicated to the atleast one controlling computer, wherein the at least one messageindicates that the machine user is to receive an electronic record oftransactions; (f) subsequent to (e), operating the at least one computerto receive from the at least one controlling computer, transactionreceipt data corresponding to a transaction carried out during the usersession; and (g) operating the at least one computer responsive at leastin part to receiving the transaction receipt data in (f), to cause to becommunicated to the network address, an electronic record of thetransaction carried out during the user session, wherein the electronicrecord includes the transaction receipt data.
 15. The method accordingto claim 14 wherein in (g) the network address comprises one of a phonenumber, a text message address, an e-mail address, an Internet address,a portable communication device address, a portable computer address,and a home computer address.
 16. The method according to claim 14wherein in (g) the electronic record comprises one of an audio message,a text message, and an e-mail.
 17. The method according to claim 14wherein the at least one computer includes at least one server, andwherein the at least one server is in operative connection with the atleast one data store, wherein (b) includes operating the at least oneserver to associate the network address and the account, wherein (d)includes operating the at least one server to determine that the accountis associated in the at least one data store with the network address.18. The method according to claim 14 and further comprising the at leastone controlling computer and the automated banking machine, wherein theautomated banking machine includes: as cash dispenser, at least onedisplay screen, and at least one data reader, and further comprising (h)prior to (c), operating the at least one controlling computer tocommunicate the user data to the at least one computer; and (i) prior to(f), operating the at least one controlling computer to communicate thetransaction receipt data to the at least one computer.
 19. A systemcomprising: at least one processor associated with an automated bankingmachine that includes at least one data reader and a cash dispenser,wherein the at least one processor is operable to cause the at least onedata reader to read user data usable to identify a financial account onwhich a financial transaction can be carried out, wherein the at leastone processor is operable to cause the cash dispenser to selectivelydispense cash stored in the machine to authorized users of the machine,wherein the at least one processor is configured to communicate with afinancial transaction host to receive authorization to carry out atransaction involving the automated banking machine, wherein the atleast one processor is configured to communicate with a remotely locatedserver system which has access to at least one data store whichrespectively associates an account and at least one customer networkaddress for each respective customer of a financial institution who isto receive electronic records of transactions involving their account,wherein the at least one customer network address is usable in sendingto the respective customer, at least one electronic record of atransaction involving their account, wherein the at least one customernetwork address comprises at least one of a phone number, a text messageaddress, an e-mail address, an Internet address, a portablecommunication device address, a portable computer address, or a homecomputer address, wherein the at least one processor is operable tocommunicate with the server system through a communication path that isindependent of the financial transaction host,  wherein the at least oneprocessor is operable to communicate at least one message to the serversystem,  wherein the at least one message includes:  user data read bythe at least one data reader during a user session involving theautomated banking machine, and  transaction receipt data correspondingto a transaction carried out during the user session;  wherein the atleast one message allows the server system to communicate to the atleast one customer network address of the machine user, at least oneelectronic record of the transaction carried out during the usersession,  wherein the at least one electronic record of the transactioncarried out during the user session includes the transaction receiptdata,  wherein the at least one electronic record of the transactioncarried out during the user session comprises at least one of an audiomessage, a text message, or an e-mail.
 20. The system according to claim19 wherein the automated banking machine includes the at least oneprocessor.